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Matthew Jones, LPC

Psychotherapist

4.00

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.00

Wait time

5.00

Bedside manner

3.67

Insurances accepted

99% of patients have successfully booked with these insurances

Aetna

UnitedHealthcare

Anthem Blue Cross Blue Shield

UnitedHealthcare Oxford

Cigna

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Matthew Jones, LPC

All provider availability

Today, Apr 3 – Thu, Apr 16

Insurances accepted

99% of patients have successfully booked with these insurances

Aetna

UnitedHealthcare

Anthem Blue Cross Blue Shield

UnitedHealthcare Oxford

Cigna

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Matthew Jones, LPC

I utilize CBT as an umbrella for treatment, but am adaptable to the client and their needs. There must be trust and compassion involved to facilitate open and honest communication. In order for growth to truly happen, a healthy relationship of trust needs to be established with each client. It is imperative that they feels safe enough to open up, while asking for help. Let me help you, help yourself! Contact me.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.00

Wait time

5.00

Bedside manner

3.67

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

8 reviews

Most relevant

He sent me nine text messages and numerous emails demanding payment without charging my Cigna Healthsprings Medicare advantage plan insurance, which I had already provided to him??!

March 25, 2026Patricia P.Verified patient

He was very easy to talk with-probably the only therapist I've ever felt comfortable with right away. I'd definitely recommend.

April 4, 2025Marshall E.Verified patient

I will definitely be coming back. It was only the intake visit but I learned so much. I would recommend him to a friend for sure!

Initials hidden

He might be good at what he does but he does lack communication in aspects of what going on in a situation. I felt talked down to by him when my card was deleting for some reason on headway. "I waited for you to fix the information in Headway so I could have the session. I have tried to communicate with you, but you have not bothered to respond" When I did fix it he said "Thank you. I do not understand why you continue to do this, now the 2nd time. I do not want to have to put time in having to bother you like this. I will talk to you next week sir. Take care." We are already seeking help and being vulnerable. After I fixed it he should have said thanks for fixing it and we can continue next week, But no he clearly has no problem with continue on poking the patient futher. It was headway that deleted my cars because I have seen him 3 times before this session and I already and to fix my card once before.

Initials hidden