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Mava Behavioral Health - Florida

6 specialties2971 Park Pond Wy,, Kissimmee, FL
3.51

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.51
Wait time
3.39
Bedside manner
3.35
Insurances accepted
99% of patients have successfully booked with these insurances
Cigna
Ambetter
UnitedHealthcare
Allwell
Freedom Health
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Available appointments
Mava Behavioral Health - Florida
2971 Park Pond Wy,, Kissimmee, FL 34741
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
Cigna
Ambetter
UnitedHealthcare
Allwell
Freedom Health
1 office location
Mava Behavioral Health - Florida
2971 Park Pond Wy,, Kissimmee, FL 34741

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Mava Behavioral Health - Florida

MAVA Behavioral Health is a one-stop solution for your behavioral health care needs. Our mission is to provide the best treatment and health care possible, in a friendly and compassionate environment. We focus on getting you in to the doctor as quickly as possible, but we never rush care. Our friendly and respectful physicians and medical staff always take time to listen, explain and answer all of your questions. Our experience enables us to offer effective outpatient, individualized, psychological care. We treat several mental health disorders, and provide a neutral ground to individuals, families, and couples. We offer Tele-Psychiatry which enables our patients to be seen anywhere in Texas via live video with our Doctors and receive a full diagnosis and assessment from the comfort of their homes!

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.51
Wait time
3.39
Bedside manner
3.35
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260 reviews
Most relevant
Dr. Lisa is very professional, caring and reliable. Actually listens to you and always on time for the appointments.
Verified patient
She is amazing. She cares about your input and actually helps you based on your input. She is the goat!
Verified patient
She was very kind and patient with me and she perfectly understood how I was feeling with everything and she was very sweet
Verified patient
Lisa seems very knowledgeable about medications I feel that I can trust her to make treatment decisions
Verified patient
Excellent care, great listener, resolution guidance to any issues you may have and/or ongoing issues.
Verified patient
Lisa has a wonderful bedside manner, very informative, and very helpful. I highly recommend her.
Verified patient
Wonderful customer service, the Dr listened to my needs, very understanding and very knowledgeable
Verified patient
She listens very carefully, She's very empathetic and patient.
Very helpful, great listener, and understanding. Not pushy, and wasn't cold or distracted.
She was a great listener and addressed every single issue I had going into the appointment.
Verified patient
She took the time to really understand my diagnosis and to make sure I was Properly cared for
Verified patient
She's a great listener and really took time with me. I'm definitely going to see her again
Verified patient
She is absolutely delightful! She listens to your needs and her bedside manner is impeccable
Verified patient
She was great at listening and explaining everything to me. She made me feel at ease.
Verified patient
Had a really good conversation with her. Looking forward to the next appointment.
Verified patient
I absolutely love her. She was very informative. I hope that I get to keep seeing her.
Verified patient
I couldn't of had a better experience! She is incredible!
Verified patient
She’s an amazing doctor she listens to all of your problems and actually cares
Verified patient
Nice and helpful and she was understanding and making me better, thank Lisa
Verified patient
Very sweet, Great listener, Very honest and quick to the point.
Verified patient
It was okay, not a lot of questions were asked for a proper diagnosis.
Verified patient
Took time to listen and help me with my care and plan! Highly recommend.
Very attentive, understanding, and explains meds very well.
Verified patient
she was amazing!! i felt very heard and understood!
Verified patient
She listens to everything I have to say and helps me.
Verified patient
Changed my appointment last minute
Verified patient
Very nice and understanding. She was very compassionate about what I have been through. And was willing to work with me on everything. Reccomended 10000%
Verified patient
I will not be going back to see her. She added more medications when I told her I don’t want anymore. She said I had PTSD from the first minute. I’ve been seeing psychiatrists for 40 years and was never diagnosed with PTSD. But she wants me to take an anti psychotic and beta blocker for my severe anxiety
Very professional and knowledgeable. Explained everything in great detail, listened to my worries and problems, and came up with a treatment plan with me. I will definitely be seeing this provider again.
Verified patient
I'm super paranoid and very defensive. I don't trust to open about things I need to sort through. This doctor put me at ease. Doctor was very patient with me because I talk in circles trying to explain it's so much but doctor was patient and kind to me. Made me feel comfortable and like she can be trusted.
Wonderful to talk to, listens to you and doesn't take your explanations as you trying to state facts like some have in the past. Lisa was very compassionate and explained things in easy to understand details.
Verified patient
Great
Lisa was just what I have been needing for a long time. Someone who listens and understands what I deal with on a daily basis. Thank you so much Lisa. I will continue my care with her. Thank you
She really listened to what I had to say. She listened to my history and concerns. She answered all my questions, being very patient with me, and explained things clearly. We came out with a game plan for my diagnosis and treatment. I would highly recommend her.
Verified patient
She was a great Doctor, overall. My only issue was that I simply wanted to be put back on the same medication that I was prescribed for years prior to losing my health insurance… However, she refused and put me on medications that make me feel like a zombie and i am a single mother of 3 toddlers (2 of which are “special needs”) and the other medication she put me on is causing the weirdest side effects of my body swelling up and itchiness, with rashes and heavy bruising. Not positive it’s the medications side effects or a coincidence that this all began same time I started taking the medication… Ultimately, I’d rather not be used as a guinea pig with different medications when I already dealt with that years ago and my old dr and o found the perfect, useful and workable combination of medications… I wished she would have simply prescribed for me what I know works and what’s always worked for me instead…
Verified patient
Unfortunately, I did not have the sam experience as others did. Im newly diagnosed and needed guidance in treatment, but somehow I came out of it more confused and uncomfortable. She did not read my reports yet wanted to prescribe me meds anyways which did not sit well with me, and hardly asked questions. The whole ordeal was 20 minutes and I felt much worse. Will not be seeing her again.
It was the first time in a very long time that I felt heard and seen. She understood what I was going through and was reassuring about getting the help I needed. She might have even saved my life.
Amazing looking forward to working more with her
Verified patient
It was a great experience, she was to the point and very knowledgeable in my conditions. She also took the time to get to me a little bit so that she could better understand me. She explained everything I needed to know in detail so I could understand it and she was very quick to make sure I was on the correct dosage to help with my conditions. I would recommend her to anybody that I run into that needs this kind of help. I will continue to see her. I trust her and I’ve only been to 1 appointment so far.
Verified patient
Was absolutely wonderful. Made me feel at ease. Was a great listener and very empathetic. You can just tell she cares. Highly recommend!
Verified patient
Dr. Shallenberger is very attentive and compassionate. I truly feel like she is concerned about my well being and wants to help me.
Verified patient
I had my first appointment with Lisa, and I couldn’t be more pleased with the experience. From the start, she was incredibly understanding and compassionate. She took the time to listen, asked insightful questions, and within just one session, she was able to address my concerns in a way that made me feel truly heard. I highly recommend Lisa to anyone looking for a psychiatrist who cares and provides meaningful guidance from the very first visit.
Verified patient
I would most certainly use zocdoc and the provider I saw again. They were extremely accommodating and got me an appointment within 24 hrs which was amazing. I am definitely going to refer friends and family to zocdoc and the provider that I saw. She was so personable, empathetic, compassionate, she not only listened to me but HEARD me which there is a difference. I am very pleased with the outcome and results of my appointment.
Verified patient
I was getting so many notifications about appointments and then they moved them several times
Verified patient
The doctor was very friendly and understanding and made me feel seen and heard. Thank you
Verified patient
Was much easier for me than being face to face in an office.
Verified patient
I'm pleased with my visit and understand the steps I need to be fully regulated on medication as as doing proper evaluation.The communication was clear and effective to my situation and looking forward to further treatment.
Verified patient
Very attentive and nice
Verified patient
Very confusing
Verified patient
I highly recommend.
Verified patient