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MedLife Primary & Urgent Care

2 specialtiesFlowery Branch, GA • 6 locations
4.53

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.53
Wait time
4.17
Bedside manner
4.64
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Available appointments
MedLife Primary & Urgent Care
4038 Winder Hwy, Flowery Branch, GA 30542
All provider availabilityAll provider availability
Today, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
6 office locations
MedLife Primary & Urgent Care (1 of 6)
2129 Friendship Rd, Buford, GA 30519
MedLife Primary & Urgent Care (2 of 6)
5825 Buford Hwy, Ste 300, Norcross, GA 30071
MedLife Primary & Urgent Care (3 of 6)
345 Huntington Pl Ct, Ste 200, McDonough, GA 30253
MedLife Primary & Urgent Care (4 of 6)
4038 Winder Hwy, Flowery Branch, GA 30542
MedLife Primary & Urgent Care (5 of 6)
24 Amherst Dr, Winder, GA 30680
MedLife Primary & Urgent Care (6 of 6)
2035 Flat Shoals Rd SE, Conyers, GA 30013
1 of 6

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MedLife Primary & Urgent Care

Medlife provides the highest quality, walk-in clinic medical care for patients of all ages. We serve metro Atlanta and surrounding counties. Medlife diagnoses and treats a wide range of non-life-threatening illnesses and injuries from fevers, sore throats and minor infections to routine physicals, digestive disorders, allergies and vaccines. ?We provide diagnostic services including x-rays and lab tests for fractures, throat cultures, transmittable diseases and other medical conditions and injuries.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.53
Wait time
4.17
Bedside manner
4.64
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846 reviews
Most relevant
Dr. Malakian was extremely helpful and attentive. She has done so much to get me over this virus and lingering symptoms.
Verified patient
Very good experience. PA was very thorough and answered all of my questions. I would highly recommend there office. JM III
Verified patient
Great visit. I told my NP that I really liked the fact that more tests were done on my physical than my own family doctor!
Verified patient
Everyone I saw at the office, were very nice and friendly. They were very well trained and it was a comfortable place to be.
Verified patient
Dr. Hull & her staff are amazing, Very friendly, helpful, caring & patient. Would highly recommend.
Verified patient
Loved the staff here, friendly & easy to talk to. The wait to be seen was a bit long, but friendliness made up for it.
Verified patient
Although the staff was friendly, my wait time was over an hour and the doctor I booked with was not present.
Verified patient
They had friendly staff. Dr was very helpful and patient to answer any questions! Prompt service!
Verified patient
The doctor was great. She listened to my concerns and addressed each one separately and came up with a solution.
Verified patient
Everyone was very welcoming and helpful. I am very happy from how my visit went.
Verified patient
Staff was very friendly and professional. Mulling the idea of using this location as my pcp.
Verified patient
Very competent staff, showed empathy, and fully explained the diagnosis and treatment.
Verified patient
Doctor as well as the staff were very nice. My physician was extremely knowledgeable.
Verified patient
Very fast and thorough was kind and understanding listen and addressed all my concerns.
Verified patient
I really liked Luke. He was understanding and competent.
Friendly staff, felt very comfortable with them from the start. Would definitely go back.
Verified patient
Great service, everyone was friendly and helpful. Wanted my girl better too!
The best urgent care in the area. Pass 2 other urgent care to go here
Verified patient
They’re super fast and friendly and professional! Definitely going again
Verified patient
The staff was not only informative but they were very friendly
Verified patient
Easy scheduling, in and out quickly with great service
Verified patient
Very thoughtful and takes the time to really help yoh!
Dr. Malakian is amazing. She is patient, listens intently, friendly, has a wonderful bedside manner & most importantly diagnosed & treated my illness. I would highly recommend seeing Dr. Malakian & Dr. Hull (who I usually see but was not available). The staff at Dr. Malakian & Dr. Hull’s office are also amazing in the way they treat & care for their patients.
Verified patient
The staff was great!
The medlife was very efficient. I was few minutes early they took me right in and saw physician. He was very polite and thoughtful. Listened to me . Gave me results and treatment .prescription for my condition. I was in and out in 30 minutes . I highly recommend this business . I have used them several times . Always helped me to better health . I prefer them over my regular mds. So grateful they were open on New Year’s Day. I give them five stars for dedication and caring
Verified patient
I have been to this office many times and have been extremely pleased each time. They are so knowledgeable and accommodating. I can’t say enough about it.
Verified patient
Yes
Verified patient
I had to call several times. I didn’t recall setting up a video appointment but that’s what I got. Appointment time was 10 it was almost 10:45 before I actually got started
Verified patient
Yes
Verified patient
I have used this location, as needed, for the past several years. They are always professional and personable. I book online and seen right away. I would highly recommend this location and the staff to anyone needing care. Convenient, clean, courteous, and caring.
Verified patient
very good and I would go back
Verified patient
No I would not it was supposed to be a video visit and they didn't do anything right I was unaware of somethings they didn't have in paperwork then turn around and canceled appointment not happy at all
Verified patient
Great example
Love everyone here BUT the wait time when you book an appointment is always 45 minutes or longer ! This needs to be addressed!!!!
Verified patient
It was the worst office visit I’ve ever had. There was one other person that waited with me and my visit took over a hour and a half from walking in to leaving, even though I had booked an appointment. I had also provided my insurance and drivers license online, along with providing pictures. Naturally, I was asked for my insurance and ID first thing. The computers were down so my personal medical information was written on gloves and post it notes. My wife heard the staff talking about me and my personal medical information in a mocking manner. I was not given any instructions on the prescriptions I was given. I’m not sure if I should continue to use the over the counter medication I’m using or not. Since the visit took so long, I left at 5:57 and my prescriptions were sent to a pharmacy that closes at 6 so that did me no good. The only positive I can think of is I was eventually seen.
Terrible experience. First, being prompt at 1200 hours for my appointment, free waiting 5 mins for a link? I did not. I then called and got paired with a “new” associate. The associate seemingly did not know what happened with my appointment and that it was listed in person rather than video as booked. The associate sent me an email per a new booking at 1230 hours via a video call, I get on the video call at that time, waited another 5 mins, called the facility, and again was given the run around about payments out of pocket. Spoke with a manager whom didn’t solve the problem, but continued to stated the associate was new. Added that I would need to pay an out of pocket fee first, that was fine, but nothing of that was displayed the two times speaking with said associate. Then I was told to come in person after explaining, again, my current state and injuries per why I needed video intake. It was a total mess. Never visiting them nor anyone I know!
Verified patient
Every time I go there the doctors are very professional and treat you with concern. The staff is very friendly and helpful as well. I will continue to go here. I feel very welcomed and cared for.
Verified patient
Great experience, will definitely go back.
Verified patient
They helped me late on Sunday evening. I’m very busy and really appreciate them getting me in and helping me to feel better. Thank you
Verified patient
Very Very Convenient and worth your time
Verified patient
Shreeya, a PA, was my practitioner today when I visited Med Life for the first time. This morning I felt symptoms of a UTI and we leave for a 2 week trip tonight. I cannot use my doctor I’ve had for 20 years because they do not accept United Healthcare now. So I searched online and found Med Life. They have excellent reviews and I see why! They were courteous, conscientious and thorough, even for a short, simple visit. I will make them my Primary Care Provider now, as well! The wait was about 40 minutes, but she was apologetic about that. I understand. Thank you, Shreeya and staff!
Verified patient
I absolutely LOVE Hailey. When I saw her for my first appt I had a lot of things medically going on. I had been really discouraged trying to make sense of all that was going on with me. Hailey was absolutely amazing. She went through each and every thing going on and told me we would get to the bottom of everything. She literally covered everything in the visit. Started lots of testing, adjusted medication I had been on for a long time. She also referred me to a Rheumatologist for additional diagnosis and testing. Within a couple follow up visits so much has changed for the better. I felt heard and she literally covered it all with me. I love her so much I even rescheduled one of my follow up because she off that day ??. If you need someone who is kind, thorough, caring and just AMAZING then Hailey is your answer!!! Thank you Hailey for everything!!!!
Verified patient
Sweetest staff and got me in and out quickly.
Verified patient
I will not be going back. They were unable to identify 2 fractures in my daughter’s arm the day I was there, and a radiologist still hasn’t been able to review her xrays so we had to go to another urgent care and my daughter had to have another xray since the cd of the image is unreadable.
This facility and the staff are amazing...so professional, personable and timely. When you don't feel well you just want to be seen quickly and not only feel cared for but have the assurance that there is hope for a better day ahead. From check-in to check-out I knew I was at the right place. Thank you all!!
Verified patient
I felt very comfortable at this office. The assistants were nice at the front desk, and back office. I was accommodated due to the pain I was in. There was no rush through my visit and the doctor was very nice and explained everything very well with absolute eye contact. It didn’t feel like I was visiting an Urgent Care facility.
Good
Verified patient
I love the provider, she is awesome. She listens and takes time to discuss symptoms and possible treatment options. My issue is with the billing department. I have paid my co-pay everytime I have visited the office except the first, they could not verify my insured but I paid it my second visit. I have a $40 bill being texted & mailed to me. I am told by the office it is a billing mistake, they charge a specialty copay told me to call my insurance company. The company processes claims as they are presented to them. Your billing department does not answer calls and the voice mail box is full. This needs to be corrected asap.
Verified patient
I felt it took a while to be called to back close to 40 minutes. I also am not a fan of primary care mixed with services like botox and filler. The front desk staff seemed to be about 6 people with only one actually helping patients which slowed down process
Verified patient
One of the front desk staff was not friendly at all. Every person waiting in line was uncomfortable with her. She made us feel as if we were troubling her. I understand sometimes we all have bad days, but when people are coming in sick, we don’t want to feel as if we are a burden to someone who is suppose to be helping one another.