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MedStar Eye Institute

OphthalmologistSilver Spring, MD • 3 locations
4.70

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
4.33
Bedside manner
4.85
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Scheduling details
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Available appointments
MedStar Washington Hospital Center
8630 Fenton St Plz, #7, Silver Spring, MD 20910
All provider availabilityAll provider availability
All provider availability
Today, Aug 23 – Sat, Sep 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
3 office locations
MedStar Washington Hospital Center (1 of 3)
4000 Mitchellville Rd, Ste B-128, Bowie, MD 20716
MedStar Washington Hospital Center (2 of 3)
8630 Fenton St Plz, #7, Silver Spring, MD 20910
MedStar Eye Institute (3 of 3)
106 Irving St NW, POB S 420, Washington, DC 20010
1 of 3

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
4.33
Bedside manner
4.85
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155 reviews
Most relevant
I've worn glasses for 60 years and this is the most efficient and pleasant experience I've ever had!
Verified patient
Excellent professional. Very polite and explain every procedure and results. Definitely will visit again.
Verified patient
Always a very pleasant, efficient visit although in the past I have waited a lengthy time to be seen.
Verified patient
Great experience, nice staff- and the doctor was awesome. And yes- I would recommend to a friend.
Verified patient
Dr Gonzalez is very knowledgeable and has an excellent manner. Highly recommend.
Dr. Gonzalez is great! Has a wonderful bedside manner.
Excellent. My condition was given the utmost priority.
Verified patient
The service I received was very professional and fast.
Verified patient
Made the appointment through Zocdoc. When I arrived for check in I was told that they didn’t have my name for an appointment to which I showed the confirmation I had in Zocdoc. They then proceeded to tell me that I shouldn’t make appointments with them through Zocdoc because they don’t receive them. Although they accommodated me, I couldn’t see the doctor because apparently my health insurance (MedStar Select) could only be accepted if I had a medical condition like (glaucoma, etc) and since I was only there for an eye exam nothing could be done.
The service and attention was great
Verified patient
Quick, easy, efficient appointment - in and out in 45 minutes. Tech was friendly and competent, Dr was pleasant and put in place an effective plan of care. Plus, there’s free parking diagonally from the office. Definitely recommend!
Verified patient
Front desk guy exceptionally nice. The assistant was great and Dr. Gonzales as usual was great. Leave it exactly as it is now.
Verified patient
Dr. Gonzalez spent time in discussing with me the eye exam. He was knowledgeable, friendly and a great communicator. The staff members were friendly and patient in answering my questions. Overall, this appointment was a positive experience.
The best customer service.. They couldn't see my appointment on their side but they took me right in. Excellent service feom the beginning until the end. Front desk, nurse and doctor. The BEST! 100%
Verified patient
Office staff and nurses were very friendly. Dr. Gonzalez was very engaged and informed. Would go back! They didn't see my appointment on the schedule at first - I had to mention I scheduled with ZocDoc for them to find my appointment.
Verified patient
Great appointment with Dr Gonzalez He answered all my questions & .concerns. I really appreciated to be able to make an appointment online- and get in so quickly.. I would give them 10 stars if I could!
Verified patient
I am a regular patient over several years and he has always been very professional and friendly. He’s one of those great find doctors
Verified patient
Excellent dr.
Verified patient
Everyone in this office was efficient, kind, welcoming with the utmost professionalism. Dr. Gonzalez and his staff were very knowledgeable, and thoroughly explained everything.??
Verified patient
As a first time patient, I was greeted warmly by the doctor and all others in the office. My questions for the doctor were noted and answered in a way that I could relate to and understand. I was happy with my thorough exam. Dr. Gonzalez is very personable.
Verified patient
I've been going to this practice since about 2003. Dr. Gonzalez SUCCESSFULLY performed my LASIK surgery and eight years later, I'm still eyeglass-free.
Verified patient
Very relaxing atmosphere.
Dr. Gonzalez had a great bedside manner. He was also quick yet efficient. He listened to my concerns and made the visit very comfortable.
A waste of time.
Verified patient
Dr. Turlapati was fantastic, took the time to explain things and was very nice. Will definitely be back
Verified patient
Excellent staff a perfect visit. Dr. Was courteous and gentle. She showed a lot of care
Verified patient
She is very polite and knowledgeable. She is very kind and answer all my questions.
Verified patient
She was knowledgeable and easy to talk to. I highly recommend her.
Verified patient
friendly, patient. seems to know what she is doing.
Verified patient
Dr Turlapati was great, I will definitely go back!
Verified patient
I can’t find a place for my TBI I’ve tried for months and I mean ALOT of months denial of treatment for something so serious which is life changing
Verified patient
Dr. Turlapati was nice and thorough but I have reasons to believe that they aren’t sanitizing their rooms/equipment as often as they should. This is concerning considering our current health crisis and basic hygiene for a medical facility.
Verified patient
I really like her she smiled and laughed alot she made me feel comfortable the way she talked to me, she let me know what was going on also what I need to do to care for my eye and comeback to see her in a couple days then we will go from there she was great!!!
Verified patient
Nice and neat clinic that is relatively easy to access by Metro. Courteous and efficient staff. I visited the Silver Spring location and was seen very quickly by the doctor. Overall an excellent experience.
Verified patient
Definitely one of the best doctors I've been to. She took time to answer all my questions and reassure me. I did not feel hurried in anyway and will be going back for future eye care.
Verified patient
Excellent experience.
Verified patient
Such great bedside manner. Super friendly!
Very pleasant and helpful staff. Physician was running slightly behind but was apologetic. I found her to be pleasant, efficient and forthcoming with information pertinent to my care. Office environment clean and orderly.
Verified patient
Dr. Turlapati is incredibly kind, patient, and understanding. She took the time to hear my concerns, thoroughly reviewed them, offered a treatment plan, and scheduled a follow-up. My appoint scheduled through ZocDoc was confirmed on my end, but their system in the office didn’t show it. Despite this, the incredible ladies at the front desk honored my appointment and fit me in. Truly incredible experience.
Verified patient
Very professional
Verified patient
Friendly & knowledgeable.
Verified patient
I turn into a complete child when it comes to anything near my eyes. Dr. Turlapati was very nice, professional, straight-forward and patient. The office is bright, clean and professional. It's near plenty of parking.
Verified patient
Dr. Turlapati is very engaging, has a confident and professional affect and is focused on patient care and engaging patients' stories. I was very pleased with the time we spent discussing my condition.
My first visit with Dr. Tulapati and it was wonderful. The staff was very nice at check in and quite efficient. The Medical Assistant that took care of me before seeing the doctor was amazing. She was so professional and very knowledgable about her job. She kept me informed about everything that was going on throughout my appointment and i was grateful for that. Her demeanor was pleasant and she had a wonderful personality. I will say the same for Dr. Turlapati. The doctor was so pleasant and professional. I would reccomend this practice to everyone. I am glad that I can also take my 8 year old there as well.
Verified patient
My first visit was very plesant.
Verified patient
Excellent!
Verified patient
Very knowledgeable.
Polite staff.
Verified patient
Excellent.
Verified patient
Very good, the doctor was excellent.
Verified patient