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Mental Health Counselor PLLC
4.88
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.88
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
UnitedHealthcare
Oscar
Optum
1199SEIU Benefit Funds
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Mental Health Counselor PLLC
1115 Broadway, 9th Fl office no: 965, New York, NY 10010
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaUnitedHealthcareOscarOptum1199SEIU Benefit Funds
5 office locations
Mental Health Counselor PLLC (2 of 5)
1115 Broadway, 9th Fl office no: 965, New York, NY 10010
Mental Health Counselor PLLC (3 of 5)
1115 Broadway, 9th Fl, Ofc # 942, New York, NY 10010
Mental Health Counselor PLLC (4 of 5)
1115 Broadway, 9th Fl Office # 942, New York, NY 10011
1 of 5
Providers at Mental Health Counselor PLLC (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.88
Wait time
4.88
Bedside manner
4.90
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
369 reviews
Most relevant
It was a great introductory session.
I am looking forward to our next session.
Hopefully we can unpack some root causes.
Initials hidden
He is very welcoming, friendly, and patient with you. He is a great listener and knows how to ease your tension/anxiety.
Initials hidden
What a wonderful experience. I look forward to a fruitful future with Michael
June 2, 2026Douglas G.Verified patient
Such an active listener, showing empathy and understanding to all the issues. Highly recommended.
August 15, 2025ANARGYROS L.Verified patient
I thank the Universe that I have the honor to get into the work I want to do with Michael Arnold.
February 16, 2025Steven S.Verified patient
Dr. Arnold is very attentive and gives great feedback to help you understand and navigate your emotions.
CTVerified patient
Office felt comfortable and receptive. Dr. Arnold was professional and accommodating.
October 11, 2024Miles T.Verified patient
Michael is great! He has helped me a lot! Highly recommend him.
February 10, 2025Amol K.Verified patient
A+++++ phenomenal every session. Highly recommend Michael
BWVerified patient
Michael is very knowledgeable and his personability ensures.
Initials hidden
Very calm environment, open and extremely considerate questions.
January 17, 2026Emmanuel P.Verified patient
Really enjoyed my time with Lexie, she was very compassionate and informed!
ESVerified patient
She gave great advice , listened to me and helped me see things from other perspectives.
May 1, 2026Desiree S.Verified patient
My provider was very professional, knowledgeable and paid special attention to my concerns. Thanks very much
July 17, 2025Ignatius W.Verified patient
She is a great listener and gives you appropriate feedback.
Would definitely recommend
Initials hidden
Karla is truly amazing!
I’m super grateful to have her in my life and has helped me in more ways than one.
ADVerified patient
She's a great listener and made me feel comfortable and welcomed.
BHVerified patient
Karla is super insightful, easy to talk to, and very thoughtful!
ACVerified patient
Her listening skills are superb. I would recommend her to everyone ?
July 18, 2026Britniy D.Verified patient
I felt very comfortable and I left with practical tools to help me with my mental health journey.
CUVerified patient
I think that DeShaun embodies all of the traits of a true professional.
DRVerified patient
She’s the best! Super kind and patient, I love her so much
SLVerified patient
She was a good listener, and kind. However, I felt like she was repeating a lot of what I was saying back to me and asking me what I thought vs providing me with guidance. Again, super nice but just not the right fit for me.
July 26, 2026Lisa Marie S.Verified patient
Kelly is an empathetic counselor. I found myself to feel comfortable in sessions and feeling validated about my experience.
PRVerified patient
A positive experience. She is patient, understanding, and supportive.
YBVerified patient
I was very pleased with services rendered
Initials hidden
I worked with her and she was a great help in getting me stated and her clients still talk about how much she did for them.
JGVerified patient
Ms.Reid is a gem of a provider she truly cares about the work she does and will handle every thing with care and grace.
ERVerified patient
Ms. Abigail is welcoming and friendly. She's easy to talk to and clearly cares about her patients
EBVerified patient
Abigail is absolutely amazing. She truly cares and always does the best she can.
MMVerified patient
Awesome very easy to speak to also helpful and listens well
MCVerified patient
I have had such a positive experience with Abigail Reid. She is incredibly kind and patient. She creates a very comfortable and safe space environment where I feel entirely heard and supported. She helps to work through things in a validating and supportive way. I always have a much clearer perspective on things after our sessions. I highly recommend her for anyone looking for a supportive, kind & compassionate therapist
August 19, 2026Amanda C.Verified patient
I have been seeing Abigail for some time and I can honestly said I feel like im speaking to a friend with boundaries. There is never enough time but I always leave a session feeling inspired and good about myself for the future. Great listener and communicator. Im so happy about her and looking forward to the next steps, next plan
August 18, 2026Edna J.Verified patient
I didn’t feel as if I was being judged at any point I felt comfortable which is exactly what anyone would want. So thank you I felt heard for the 1st time in idk how long
Initials hidden
Ms. Reid is one of those rare people who immediately puts others at ease. She is warm, approachable, and genuinely caring in every interaction. Whether offering encouragement, listening without judgment, or having girl chat, she has a way of making you feel valued, seen, and supported from the moment you meet her.
KFVerified patient
Ms. Reid is one of those rare people who immediately puts others at ease. She is warm, approachable, and genuinely caring in every interaction. Whether she’s offering encouragement, listening without judgment, or having girl chat, she has a way of making people feel valued and supported from the moment to you meet her.
KFVerified patient
Michelle Trejo is a wonderful therapist! She's patient, understanding, and very helpful in giving her professional advice.
KHVerified patient
Michelle is amazing, she’s very helpful and understanding. She’s very interactive and makes every session worth going to.
KDVerified patient
Michelle was very patient and was very sensitive to my situation. I would recommend her to other patients
Initials hidden
Michelle has been a wonderful addition to our family this year. My kiddo has had weekly sessions with Michelle since February and it's been very helpful in allowing them to be their full authentic self. Therapy with Michelle doesn't feel like therapy either and my kiddo looks forward to seeing her!
KBVerified patient
Michelle was absolutely wonderful. She made me feel comfortable, listened to every word, and created a supportive space throughout the visit. I truly appreciated her kindness and professionalism, and I would definitely recommend her.
ZEVerified patient
Michelle is a very kind, respectful, and great listener. She gives great advice and truly listens to and communicates very well.
MRVerified patient
Michelle has such a positivity about her that immediately puts you at ease! She is so willing to listen to what you have to say and is analytical without being critical. She holds you accountable and encourages you to show up as the best version of yourself in all situations. Knowing her is a great privilege, anyone who does can attest to it. I would highly recommend her counsel!
EPVerified patient
Michelle is a welcoming and caring therapist! She made me feel safe and comfortable during our first session. Looking forward to working with her.
MZVerified patient
I was very nervous at first but I felt so comfortable after. I truly appreciate this provider and will be seeing her again. You will not regret your visit.
June 18, 2026Jennifer V.Verified patient
I have had the pleasure of knowing and working alongside her both as a classmate during our academic training and as a colleague in the professional setting. Throughout both experiences, she has consistently demonstrated exceptional professionalism, strong interpersonal skills, and genuine dedication to the individuals she serves. One of her greatest strengths is her ability to connect with younger clients. She has a natural warmth and patience that helps children and adolescents feel comfortable, understood, and supported. Her approachable demeanor allows her to build rapport quickly while maintaining appropriate professional boundaries. She is dependable, collaborative, and brings a positive presence to any team. I would highly recommend her and am confident she will continue to make a meaningful impact in the lives of her clients and within the field.
CTVerified patient
Michelle was not only compassionate and supportive, but also highly practical. She provided me with tools to cope with the challenges I was facing and, just as importantly, taught me how to use those tools effectively in my daily life. Rather than simply listening, she helped me break overwhelming problems into manageable steps, develop coping strategies for difficult situations, and find constructive ways to handle the emotional and physical challenges of living with Long COVID. Her guidance helped me build skills that I continue to use when facing stress, frustration, uncertainty, and the day-to-day realities of chronic illness.
MRVerified patient
I felt comfortable and heard by Michelle. I struggle with being open and felt that she was patient with me and supportive which is something I truly appreciate it.
PRVerified patient
Michelle is a kind, dedicated, and passionate person. She has put her heart and mind to helping those in need, providing the safe space for growth and understanding that can be so difficult to find. She is both caring and knowledgeable, and she is deeply invested in her clients' growth and healing.
Beyond her many and growing capabilities as a therapist, I can also attest to her character, background, and personal understanding of the mental health journey, including the unique challenge it can present across different communities. Having seen firsthand the effort, care, and commitment she brings to both her studies and her clients, I can wholeheartedly and confidently recommend her to anyone who has decided to begin their mental health journey.
MYVerified patient
My visit was extremely comforting and helpful. She made the environment suitable to open up and you can tell how well she listens and wants to help. She is so kind and not judgmental at all. I have experienced significant improvements in my mental health with her help. I recommend her 100%.
SRVerified patient
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