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Metro Psychotherapy & Counseling
4.94
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.88
Bedside manner
4.97
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
UnitedHealthcare
Meritain Health
Cigna
1199SEIU Benefit Funds
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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Insurances accepted
99% of patients have successfully booked with these insurancesAetnaUnitedHealthcareMeritain HealthCigna1199SEIU Benefit Funds
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Metro Psychotherapy & Counseling
WE ARE A GROUP PRACTICE AND HAVE MANY GREAT THERAPISTS! PLEASE GIVE US A CALL IF YOU NEED DIFFERENT AVAILABILITY! CONTACT US AT 516-738-4844.
At Metro Psychotherapy & Counseling, we are passionate about providing the highest quality treatment. We know life can bring up challenges and believe everyone deserves access to a safe and supportive space with a mental health professional. Whether it’s at home, in-person, or virtually, you can rely on us to help you get you to where you want to be.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.88
Bedside manner
4.97
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
208 reviews
Most relevant
Lucas has been a great help to me in my struggles and I recomend him to anyone who needs a good therapist.
CVVerified patient
Lucas has been a great help to me in my struggles and I recomend him to anyone who needs a good therapist.
CVVerified patient
virtual visit, but Lucas has been great. have seen him for over 2 months now.
April 10, 2022Initials hidden
He is very understanding and easy to talk. He is always professional, knowledgeable and courteous. I have worked with him for 2 years and find him to be an outstanding therapist. My experience with him has been very pleasant and positive. He is reliable and has taught me that my thoughts, emotions, and behaviors are all interrelated. I have learned healthy coping skills. He is a very good listener. I would recommend him highly.
APVerified patient
He is very understanding and easy to talk. He is always professional, knowledgeable and courteous. I have worked with him for 2 years and find him to be an outstanding therapist. My experience with him has been very pleasant and positive. He is reliable and has taught me that my thoughts, emotions, and behaviors are all interrelated. I have learned healthy coping skills. He is a very good listener. I would recommend him highly.
APVerified patient
Although I have only had one session I can tell that we have build a good rapport and I am eager to continue.
September 14, 2023Tessa B.Verified patient
From my first session with Dr. Catherine, she was so understanding and a good listener. She was getting to know me on a personal level and I felt comfortable conversing with her.
January 14, 2025Tonia-Lee H.Verified patient
I had a great experience with Catherine, she was very attentive, she listened to me she was very nice and understanding. I’ve always had problems looking for a therapist and I didn’t last long because I didn’t feel the connection. I felt a good connection with Catherine. She was very empathetic she gave me a lot of feedback you can tell she was really listening to me. I really love that. You can tell she does her job well. I highly recommend her. She’s awesome ?????? finally I no longer have to search for a good therapist.
August 21, 2024Jo Ann C.Verified patient
Professional and on time
Initials hidden
This is my first time meeting with a therapist of any kind, I went in with skepticism and doubt that anything would help. Catherine was a great listener and had empathy for my situation. She gave me some goals to try to meet in order to help me get through the tough days. I felt better after our session, and could say I am happy I chose her. She's easy to talk to and I would definitely recommend her.
October 3, 2023Anasha A.Verified patient
She was absolutely wonderful
August 23, 2023Elizabeth F.Verified patient
Catherine, was a very good therapist. She always knew how I was feeling just seeing my face. I'm a 61yr old woman. I was not sure if she would understand me being so much younger. Well I'm so happy to say I really think that she could work with anyone and any age. She is also very kind, she really cares. I had a history of attempting suicide . If I was having a hard day she would ask me if I was thinking of hurting myself and she would ask if she could call me the next day. She always did.. She is really great. My last psychiatrist I was with for 20 years before he passed away. I never thought I would find someone to help me like he did. Well I was wrong Catherine did. She is definitely an asset to you business. Thank you Judi.
JRVerified patient
Hi everyone I really feel a good connection with the new therapist and she gets me and she always trying to find new ways to help me that really works for me and I love her personality and well spoken she is and down to earth
Thank you so much 10/10 for me
RJVerified patient
My visit was fully virtual. Catherine was good at working around my schedule and taking my last minute appointments. She told me all the right things and gave me really good advice. She is one of the sweetest people I have ever met and she will be very missed. I honestly don’t think I’ll ever find another pure and genuine soul like hers.
AGVerified patient
Lindsay is absolutely amazing and made me feel so heard and understood. I would recommend her to anyone. I can’t wait for our next appointment.
November 1, 2023Samantha T.Verified patient
I just finished my 1st session and I felt like I just gained a new friend. ??
March 7, 2024Maria S.Verified patient
Good morning Lucas,
I want to let you know that I have had the absolute pleasure meeting and working with your staff!
Seven months ago I was in a very dark place of being depressed and feeling isolated and lost with the situation I was in .
From the first telephone call I had a great experience. Kathy who answered the phone and handled my intake was kind, reassuring and you just knew that she cares.
Now Jessica, she is FANTASTIC!!!!!!!!! It was very hard for me in the beginning, and she clinically walked me through my entire journey like a gold medal ice skater, a perfect 10 !
You are very lucky to have two employees that care so much about the work that they do.
Thank you ,
Diane
DAVerified patient
She’s great! Very caring and helpful. She gives great resources and tips on managing life with its struggles. I highly recommend her!
April 1, 2024Michelle D.Verified patient
Melissa immediately tries to create a safe space from the beginning of the appointment to the end. I also like how she presents herself and actively listens
Initials hidden
Very patient and a great listener.
Alicia Y.Verified patient
She was very attentive, very clear and makes you feel comfortable sharing your sensitive issues. I would without a doubt definitely recommend a session with this therapist again. For it being my first session I really felt like I had someone to finally speak with that wasn't going to judge me right off the back.
October 1, 2024Earl S.Verified patient
Dr. Fuentes is a great listener and after the first session she was able to identify my problem.
August 13, 2024Initials hidden
Finding a therapist is hard. I e tried in the past and none really clicked but this time felt different which is great. I feel like I might actually learn/find what I’m looking for
June 15, 2024Crystal B.Verified patient
June 4, 2026Alondra V.Verified patient
May 26, 2026Initials hidden
May 11, 2026Jasmine V.Verified patient
Amazing. Thomas understands me in a way that most other people don’t. I highly recommend him.
JJVerified patient
Great listener and I enjoyed the intake process
August 27, 2024Olanrewaju A.Verified patient
Initials hidden
I had a beatuiful therapy session with Ms. Arnold. I look forward to progress and growth.
BJVerified patient
Great attitude and extremely comforting. Awesome person to talk to and genuinely cares.
PMVerified patient
Very good listener Can’t wait for our next session as a couple
August 29, 2023Drita C.Verified patient
I was very worried about starting therapy again with a new provider, but Heather blew me away! A lot of things I said had her giggling and agreeing with me. She was easy to talk with, and honestly, she made me feel like we were friends chit chatting and catching up. I felt heard, validated, comfortable, in a safe space, and uplifted in knowing my choice with her was right as she has experienced a big part of why I wanted to start therapy again, too.
July 24, 2025Jessica W.Verified patient
She was warm and understanding
She validated my feelings and affirmed me
She made me feel understood and was a great listener
looking forward to talking with her again
October 20, 2023Annette P.Verified patient
I made the appointment with therapist Heather Arnold, she was punctual, professional, great listener, I was happy after my visit, I can’t wait to ho back to my next appointment. It was the first time with a therapist and Ms Arnold made it seemed like I was a long time patient. I felt very comfortable. I would say don’t hesisate to make am appoinment it really helps.
January 24, 2023Celestina R.Verified patient
I enjoy my session I felt I had a voice
December 23, 2022Robin G.Verified patient
For my first time using this App. I really felt I made the right choice with the doctor I saw. She was very helpful and listened to me. I definitely recommend.
December 22, 2022Shakema C.Verified patient
My visit with Heather went really well. She created a comfortable virtual environment and allowed me to express my thoughts without judgment. Her feedback was well-informed and helped me throughout my appointments. The worksheets are also helpful and gives me an opportunity to disect my worries. I definitely recommend.
SAVerified patient
I am thankful for having this provider in my life at this time. So grateful truly. Thank you for all you do.
March 31, 2026Michelle S.Verified patient
It’s takes a lot these days for mental health support. I reached out . I wasn’t disappointed . But I expect the “office” to have substantial coordination and communication for pre registration purposes . I don’t like surprises.
March 6, 2026Michelle S.Verified patient
Initials hidden
April 7, 2026Michelle S.Verified patient
Love my experience! So caring and understand and helpful
HLVerified patient
She was very attentive, knowledgeable and personable.
KTVerified patient
Angelina provides truly compassionate, trauma-informed care. Every session feels like a safe space where I can exhale and be fully myself. She holds that hour in such a nurturing way that I always feel seen, heard, and deeply cared for. She helps me make sense of my thoughts, stay organized, and gently supports me as I work toward my goals. I’m incredibly grateful for the care and intention she brings to our work together.
NWVerified patient
August 26, 2026Ashish T.Verified patient
August 14, 2026Rosetta E.Verified patient
July 8, 2026Brenda G.Verified patient
May 6, 2026Zayn C.Verified patient
August 15, 2026Taniesha B.Verified patient
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