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Mount Sinai Downtown Union Square
4.84
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.20
Bedside manner
4.85
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
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Mount Sinai Downtown Union Square
10 Union Square E, Ste 3A, New York, NY 10003
Today, Aug 23 – Sat, Sep 5
Insurances acceptedAetnaBlueCross BlueShieldCignaEmblem HealthMedicare
2 office locations
Mount Sinai Downtown Union Square (1 of 2)
110 East 60th Street, 5th Floor, New York, NY 10022
Mount Sinai Downtown Union Square (2 of 2)
10 Union Square E, Ste 3A, New York, NY 10003
1 of 2
Providers at Mount Sinai Downtown Union Square (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.20
Bedside manner
4.85
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
198 reviews
Most relevant
Dr. Palese and his entire clinical staff are very efficient in the manner in which they obtain patient information.
March 31, 2021Clara I.Verified patient
For my 1st exactly what expected, attentive, professional, and a pretty clear consultation,and explanation.
May 26, 2012Marcelino F.Verified patient
Many people when I arrived so I was ready to wait a long time, but it was no significant wait at all.
Elizabeth C.Verified patient
Professional and courteous, felt very comfortable with both the doctor and all attending after me.
April 23, 2016Douglas W.Verified patient
The Doctor was amazing! Extremely professional and helpful. His communication was excellent.
April 19, 2021Frederick G.Verified patient
Best doctor visit ever. was dealt with quickly and diagnosed that day with kidney stones
November 4, 2014Initials hidden
I will highly recommend to other patients.Thank you so much to all of the team! Marian
July 23, 2014Marian M.Verified patient
Nurses were pleasant and Dr. Palese as efficient as usual. Very comforting.
December 16, 2020Marc O.Verified patient
Very efficient and helpful! Thank you for a professional service:)
December 22, 2020Volodymyr Z.Verified patient
Great doctor and staff, great place, great overall experience!
Initials hidden
Thorough, professional, kind.
A wonderful professional !
Alexandra P.Verified patient
Conducted via video the visit was perfect in all aspects.
Initials hidden
Very professional, great staff, wonderful bedside manner.
December 28, 2019David “lee” H.Verified patient
He's the best and straight-forward. Couldn't be nicer!
March 13, 2015Susan Y.Verified patient
Excellent department. Very organized! Great doctor!
September 26, 2014Randy C.Verified patient
great doctor!
April 6, 2023Yuri S.Verified patient
The doctor and fellow were knowledgeable, clear, and good advice. The foot of the examination table was dirty, covered with dust/lint.
September 30, 2022Remia L.Verified patient
Excellent!
February 18, 2022Nancy M.Verified patient
Dr. Palese and his assistants are friendly, professional and provided all the answers that I had.
Self check in kiosks are fantastic. No more standing in line and waiting for checking in.
I will update my post after my TURP procedure with Dr. Palese.
June 26, 2021Kyaw W.Verified patient
Awesome doctor!
Initials hidden
Everyone from the front to the doctor assistants Dr. Palese very Professional to the point and made a really nice experience and put me at ease.
April 9, 2021Antonio S.Verified patient
I need to go back.
April 3, 2021Sam L.Verified patient
Dr. Palese was very nice, very professional, and most importantly, not in a rush. All my questions were answered by the Dr. or his assistant. I left the office knowing what was going on, and what to do next. All parties exhibited patience, knowledge, empathy, and professionalism.
March 15, 2021David R.Verified patient
First visit with MD Palese and I was very impressed and pleased with his knowledge, time spent reviewing my medical history, diagnosis and am looking forward to my second visit. Highly recommend to everyone.
December 18, 2020Daniel G.Verified patient
Dr. Polese and his associate, Dr. Osama Alalao, offered great attention in explaining my condition and following up with tests and information. I was impressed with the level of care given.
October 26, 2020Sandra S.Verified patient
Caring and professionalism intact.
Justino R.Verified patient
Always professional and thorough.
Initials hidden
Dr Palese took the time to listen and address all my concerns. Then came up with a plan of action. He was extremely professional, sympathetic and knowledgeable. I HIGHLY recommend!
Dorene G.Verified patient
Since this was a first encounter via VIDEO VISIT it is difficult to assess. Dr. Palese was pleasant and seemed to focus on what was needed.
July 6, 2020Ronald C.Verified patient
Dr. Palese was very professional and answered my health concerns and discussed recommendations for my health. This was my first vist and his staff was very professional and showed interest in helping me. Dr. Palese, Physician Assistant was very helpful as well too. Dr. Palese was very approachable when I forgot to ask a question. I am looking forward for my next appointment.
March 7, 2020Abram R.Verified patient
My experience with my office visit and consultation with Dr. Palese exceeded my expectations. I am looking forward to working with him to address my prostate issues and I am pleased to count him as a member of my health care team.
February 27, 2020Vincent M.Verified patient
It was my first visit, in essence a consultation. I met with Dr Paleses' assistant who was very competent with an excellent demeanor. We went over my issues and I felt very comfortable with him. Then Dr Palese came in to talk to me and he immediately put me at ease even more so that I already was. We went over options, decided on a course of action based on our conversation and i will see him again in 4-6 weeks to go over how i feel and what we can do to move forward to achieve my goals. Overall it was an excellent first visit.
February 21, 2020Larry S.Verified patient
He’s great! ZocDoc however created an appointment that would have been impossible since the doctor does not work at the office location on the date where it offered and confirmed the appointment! Luckily I called the office to confirm, so I was able to “reschedule” before I wasted a day off from work.
Harris P.Verified patient
A superb physician by all accounts. He spends time with his patients and answers all of my many questions. Dr. Palese is kind and caring. I would highly recommend him.
Matt K.Verified patient
All are professional
May 31, 2019Vladimir M.Verified patient
Dr. Palese Is a warm and caring doctor who is clearly an expert in his field. I felt both seen and heard by him. He answered all my questions and did not make me feel rushed. He set me up with a plan of action that I feel comfortable with and I left feeling like I’m in great hands.
April 17, 2019Maria N.Verified patient
I had a choice of kidney stone specialists, but chose Dr. Palese because he's the chairman of the urology department at Mount Sinai. I prefer to see doctors who are the top of their field.
William R.Verified patient
What i expected. Professional
June 6, 2018Thomas F.Verified patient
Dr. Palese and his fellow were genuinely interested in my issue and getting to the root cause. Though I will have to see a few additional specialists, they were the first doctors I've seen who were more interested in finding the cause and fixing it rather than just treating the symptoms. Their bedside manner was great - explaining everything to me and answering all of my questions but without making me feel like I was unintelligent. They treated me with respect - I highly recommend them!
April 19, 2018Philip H.Verified patient
very re-assuring and professional. Follow up excellent
definitely recommend
August 16, 2020Forest M.Verified patient
Always pleasant. Listens to your problem. Offers a solution and an alternate.
April 11, 2019Esther M.Verified patient
Na
December 11, 2022Santa B.Verified patient
Highly recommend Dr. Shah. Communicative and took the time to explain my options thoroughly. The nurses were friendly and professional in doing pre-screenings.
May 5, 2022Initials hidden
Dr Shah was outstanding! I highly recommend him. He was extremely polite, very professional, and exceptionaly thorough. I'm so glad I went to see him!
October 19, 2021Jay Z.Verified patient
Glad to have him as my new "plumber"
Initials hidden
I waited a while for the appointment and was nervous it wouldn’t happen but Dr. Shah was apologetic for the wait time, and very helpful in his advice. I felt heard, and he was informed but did not rush me, and I would recommend him.
August 11, 2020Nicole B.Verified patient
Dr. Shah is very professional, compassionate, and efficient, and offered me different alternatives for possible treatment, providing me opportunities to do my own research, and allowing time so that I can make a decision without having to rush. I've seen him for several years now and wouldn't change him at all. He really cares. He is EXCELLENT!!!
Monica B.Verified patient
Love him
Hope he'll be able to help me
May 5, 2020Initials hidden
I really liked the telemedicine format. It was the first time I used that way to see my doctor. I have been seeing Dr. Shah for several years. I find him knowledgable, caring and considerate.
April 28, 2020Frances L R.Verified patient
Dr. Shah is extremely professional and thorough. He explains everything to me clearly and also explains my treatment options and their side effects. He is pleasant and for me, friendly enough but i prefer a good doctor and someone who is going to ask the right questions to someone who is going to be super friendly. Having said that, he is friendly and relaxed.
February 18, 2020Leonard T.Verified patient
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