Mount Sinai Faculty Practice

2 specialtiesNew York, NY • 4 locations
4.67

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.67
Wait time
4.28
Bedside manner
4.68
Insurances accepted
Aetna
Cigna
Emblem Health
Medicare
UnitedHealthcare
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Available appointments
Mount Sinai Faculty Practice
110 East 60th Street, 5th Floor, New York, NY 10022
All provider availabilityAll provider availability
All provider availability
Today, Apr 1 – Tue, Apr 14
Insurances accepted
Aetna
Cigna
Emblem Health
Medicare
UnitedHealthcare
4 office locations
Mount Sinai Faculty Practice (1 of 4)
5 E 98th St, 6th Fl, New York, NY 10029
Mount Sinai Faculty Practice (2 of 4)
234 E 85th St, 2nd Fl, New York, NY 10028
Mount Sinai Faculty Practice (3 of 4)
110 East 60th Street, 5th Floor, New York, NY 10022
Mount Sinai Faculty Practice (4 of 4)
5 E 98th St, 10th Fl, New York, NY 10029
1 of 4

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.67
Wait time
4.28
Bedside manner
4.68
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580 reviews
Most relevant
Dr. Grafstein is fantastic. He is very intelligent and articulate, and a fantastic listener. I highly recommend.
Verified patient
What stood out to me how friendly that staff was very helpful to my needs I was very place
Verified patient
Very professional. Answered all my questions and did not rush the appointment. Very happy with the visit. Thanks!
Thought he was terrific. Did not push meds, gave me a viable alternative. Would not hesitate to recommend him.
Verified patient
Very patient and knowledgeable doctor. Put my mind at ease about potentially serious issue. I’d recommend.
Verified patient
Doc was thorough, professional, comfortable, informative, and friendly. The whole staff in the office, too.
Verified patient
After meeting dr. Grafstein and discussing my situation, I feel very positive about proceeding with him.
I was very impressed with Dr. Grafstein and look forward to a great result from his surgery.
Verified patient
Attentive. Professional. Genuine. At the conclusion of my appointment, I left encouraged.
He was quick and efficient. Was able to give me a proper diagnosis and treatment plan.
Verified patient
very nice, communicative relatable doctor. wish the wait hadn't been quite so long....
Hard to connect. Interrupts a lot. Impressed with himself.
call me after a few on call to make sure that we meet.
Verified patient
Extremely thorough, knowledgable, and personable.
Verified patient
Great doctor!
Great doctor
Verified patient
Such a pleasant experience (for a doctors office). Everyone was nice, organized, helpful. The doctor was very nice and helpful. I’ll be seeing him again.
Great doctor! ?? excllent communicator
Not a good communicator. Did not give me proper reassurance of what to expect after a procedure, and did not give me a chance to ask questions. He did follow up with me on some concerning findings on tests he ordered, but not in the appropriate setting and manner, rushing as if he had somewhere else to be. Would avoid in the future.
Friendliness and professionalism of the staff and especially the Doctor made me feel welcomed and extremely comfortable. The nurses were great and extremely knowledgeable. I felt like a family member in this professional establishment. Great people!
Verified patient
My
Verified patient
Beginning to end pure perfection
Verified patient
Dr. Grafstein is fantastic. For obvious reasons, a visit to a urologist can be anxiety provoking - but Dr. Grafstein immediately put me at ease with his reassuring demeanor and obvious mastery of the field. I appreciated him taking the time to answer all of my questions and to thoughtfully explain next steps. A little bit of internet research reveals that Dr. Grafstein is tops in his field, and, equally importantly, he is also a kind and compassionate person.
Verified patient
Dr. Graffstein explains everything carefully and courteously. He’s careful to listen to everything you say and listens to your concerns. Our consultation was relatively brief, but I never felt rushed. He very carefully laid out the next steps I could take.
Verified patient
My visit to Dr. Grafstein was excellent. He was very knowledgeable and easy to talk to. He went out of his way to make sure I understood the information and answered all my questions. I definitely recommend him if you are looking for a urologist.
Verified patient
Informed
He seemed to know his stuff and explained things to me concisely, but i couldn't get over the manner in which he handled the conversation. Kind of rude.
Verified patient
Terrible. Waited 1:15 to be seen then another one hour and 30 minutes in the back while doctor juggled about 7 patients. Spoke to me for 10 minutes then kept attempting to force me to make another appointment. Dont remember a word he said as everything was he said was rushed. Attempted to exam me while door was open and nurses busting in. I had to lock door myself. Never had a worst doctor experience in my years of living.
Verified patient
Great bedside manner. Highly recommend.
Verified patient
Excellent physician
Verified patient
Very professional and empathetic. Managed to squeeze me in for a couple of invasive tests on the day of my initial visit. Cares about the patient's feelings and schedule restraints as well as the patient's medical issues. My initial impression is that he's a mensch!
Verified patient
The visit went great he answered my questions. I felt very comfortable his bedside manner was really good. Def recommend giving him a visit.
Verified patient
He was professional, took time to listen and give a recommendation. I never felt rushed and he efficiently called my prescription into the pharmacy. I was in and out in 30 minutes. Would highly recommend him!
Verified patient
He is very professional and reassuring and personable. He did not make me feel self conscience about personal details I revealed. I will come back as needed. Fred P.
Verified patient
I consider myself lucky that I found Dr. Grafstein. Very professional, very understanding and thankfully a very successful outcome.
Verified patient
Just great doc treatment to patients.
He and his assistant were extremely professional and fast. I would highly reccomend Dr. Grafstein to anyone needing to vistit a urologist.
Verified patient
Doctor Grafstein: is one of the fineness physician's I've seen since coming back to NYC from NC. For a person with some age, we are bound to feel pain and for some of us that pain is constant, with debilitating side-affects. So it's good to have a doctor who knows most of the grounds in areas of urinary, in case we forget.
Verified patient
Very positive.
Verified patient