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Moustafa Mourad

4 specialties923 Fifth Ave, New York, NY
4.82

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.82
Wait time
4.92
Bedside manner
4.91
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
Emblem Health
UnitedHealthcare
UnitedHealthcare Oxford
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Available appointments
Moustafa Mourad
923 Fifth Ave, Ste 1A, New York, NY 10021
All provider availabilityAll provider availability
All provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
Emblem Health
UnitedHealthcare
UnitedHealthcare Oxford
1 office location
Moustafa Mourad
923 Fifth Ave, Ste 1A, New York, NY 10021

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.82
Wait time
4.92
Bedside manner
4.91
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156 reviews
Most relevant
Everyone is super friendly and the space is very nice! Everything was clearly communicated and taken well care of
Verified patient
Everything went well. Jaime was very professional and the staff was very polite. The office was very calm and friendly.
Verified patient
I had a great experience visiting this practice - it was clean, staff was polite and I was seen quickly
Very happy. Unpleasant circumstances surrounding the need of my visit, but I'm very happy with my results.
Verified patient
Great staff and office experience - Dr. Mourad is great and knows exactly what he is doing.
Verified patient
Very nice staff, office and Dr. Great experience. Would highly recommend.
Verified patient
He was very informative and realistic about my expectations for the surgery.
Verified patient
Very knowledgeable and personable! Office staff was super helpful as well!
Verified patient
I had a short but attentive visit. I was well received.
Dr. Mourad's office is cleverly listed as "in-network" for various insurances, including on the providers' websites, but with a note in the details saying that he bills all insurances as out of network, apparently hoping that you'll see the in-network listing but not notice the immediate contradiction. Well, that happened to me, and now I'm on the hook. A great in-office experience, and I'd otherwise have been happy to recommend, but the office simply shouldn't be listed as in-network if it won't ever be *billed* in-network. That's an incredibly shady marketing practice and I'm ashamed to have fallen for it.
Very professional and helpful
Verified patient
Lala was amazing!
I wanted to visit Dr. Mustofa but he didn’t seen me. Another Dr, her name is Ms. Jonson she gave me time. She was a good listener but she doesn’t have any knowledge about sinus problem. She is the worst Dr I have ever visited.
First visit, I found the doctor and staff very professional and attentive. I would recommend the doctor who had a pleasant bed side demeanor. Dr. Mourad eased my concerns about in and out of network services and was interested in getting to the root cause of my complaint.
Verified patient
Both Dr. Mourad and his entire staff were wonderful. I got full, clear explanations of my treatment plan as well as exactly what and how much I will be billed for going forward with surgery.
Verified patient
I had a positive experience. The office is clean and the staff are friendly. Dr. Mourad was able to see me right away on arrival. He listened carefully and outlined a course of action.
I was lucky to find Dr. Mourad on Zocdoc. He was the 7th ENT doctor I saw and the only one who was able to help me. For 1.5 years I suffered with sinus issues. None of the previous doctors were able to properly diagnose and treat me. During my first visit with Dr. Mourad he explained in details my condition. He did not rush me. I immediately felt at ease and confident to have him perform the surgery. His office staff were amazing. They took care of all my paperwork and handled everything from beginning to end. Ree, his medical assistant was truly amazing. My surgery date was moved to earlier because my condition became worse and she was able to find an earlier opening for my surgery. Even though it was last minute, she found a doctor so I could complete the pre-op tests required. Without her help I don’t know what I would have done. She made the entire process so easy and smooth. I cannot believe how lucky I was to find Dr. Mourad and his team. They literally saved my life!
Verified patient
Ambience and tidiness the soonest you open the door .. The receptionist was pleasant and walked me through because I was running late Saw the doctor in less than 5 mins .. I would highly recommend
Verified patient
Dr. Moustafa Mourad and his professional staff deserve the best rating ever! My experience with Dr. Mourad was very pleasant. He explained everything to me in a very clear manner. He was also kind and friendly. All of the staff was great – they were helpful, patient and helped with my insurance requirements. I did a sinuses surgery and I can't be happier with the results. I feel that my life has changed since! I breath way better and I have less headaches now. And I'm in love with my new nose <3 <3 <3 I'm very thankful for Dr. Mourad for his expertise and dedication. All the best! and Thank you so much! Nisreen R.
Verified patient
Excellent explanation of procedures, benefits, and risks. The doctor was easy to talk to, answer questions clearly and patiently, and the staff was extremely helpful and detailed on next steps.
Verified patient
I originally had a later appointment but when I spoke to someone in the office, they accommodates me with an earlier appointment, which I appreciated. My wait time was under five minutes and the doctor answered all of my questions. Great bedside manner!
Verified patient
Dr Mourad is amazing and extremely thorough!!!!
Verified patient
Excellent Dr. Very professional and caring dr.
Verified patient
Dr. Mourad is one of the best doctors I have dealt with! His entire staff are welcoming. He listens and understands your concerns. I had surgery with Dr. Mourad and am very pleased with the results.
Verified patient
Loved it! Very friendly but professional. Listened to my needs and helped me a lot. Was very thorough. Beautiful office in a beautiful neighborhood.
Verified patient
Dr. Mourad was wonderful, he explained everything i wanted to know , he was knowledgable and was extremely helpful. Front desk ladies where also kind and wonderful
Verified patient
Very friendly and professional
Verified patient
Dr. Mourad and his office staff are very caring and professional. My visit went very smooth and I received exceptional service.
Verified patient
Friendly and professional
Verified patient
My visit with Dr. Mourad was wonderful! He is very knowledgeable when it comes to neck and thyroid concern. After ordering the proper tests he diagnosed me and also performed the surgery. I am so happy with the results! My neck looks great. I am thankful I found Dr. Mourad!
Verified patient
After being struck by my surf board, one of the rescue personal recomended Dr. Mourad. He imediately operated on my deviated septum after I came to see him. Now I am breathing and surfing normaly. Thank you Dr. Mourad.
Verified patient
Dr. Mourad was excellent! He took an hour to describe everything and answer my many questions. Im so happy w/ my results and can breath again. Overall, Im very pleased and would highly recommend him & his team!
Verified patient
Dr. Mourad and his team are excellent. I came to him last Fall for rhinoplasty. I am now apx 1 year out and couldnt be happier w/ my results. I had wanted to have a nose job for > 20 years but was always too nervous. I'm so happy I found Dr. Mourad.
Verified patient
Dr. Mourad was receptive to my needs. He performed a face lift. I'm so pleased with my results. The office staff was kind and attentive to me. I'm beyond excited by my refreshed look. Dr. Mourad is a highly skilled surgeon!
Verified patient
I had an excellent visit to Dr. Mourad's office. He was extremely patient, personable, with exceptional bedside manner. He is an incredible surgeon. His staff was amazing. I was seen right away. His staff helped with everything and were always available to answer question.
Verified patient
Dr. Mourad and his practice were very professional, informative, and kind. He made my procedure go by quickly and eased my concerns every step of the way.
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