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NAPERVILLE FAMILY CLINIC SC
2 specialties1879 Bay Scott Cir, Naperville, IL4.85
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.59
Bedside manner
4.89
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Scheduling details
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Available appointments
All provider availability
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
Providers at NAPERVILLE FAMILY CLINIC SC (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.59
Bedside manner
4.89
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
117 reviews
Most relevant
It was my first time to be at this office I had a great experience. Staff and doctor both were very accommodating.
KCVerified patient
Excellent staff and bedside manner. They were very thorough and helpful. One of the best experiences I’ve ever had.
BLVerified patient
Dr koul and nurse kathy are through and very professional. The entire staff takes good care of us.
HKVerified patient
The of the best doctor in Chicagoland…
She is very experienced and knowledgeable.
June 3, 2025Shiwani J.Verified patient
On time. Very professional. Took time to go over history and very courteous professional staff.
August 19, 2024Prajwal D.Verified patient
She was helpful in getting the medications I needed and helping me figure out some health problems.
ASVerified patient
Dr Koul, Kathy, and Neelima are all amazing and extremely helpful and professional!
ORVerified patient
I highly recommend Sunita to some one. Even though this was my first appointment i liked her
February 22, 2024Prasuna V.Verified patient
Dr Koul and Kathy work great together and are very informative and knowledgeable
CJVerified patient
Staff and doctor were personable. They treated us thoroughly and respectfully.
HKVerified patient
Love Dr. Koul she's helped me through a lot! Kathy and Emma are the best too!
APVerified patient
Nice staff, they provided very professional care to my elderly parents.
April 15, 2024Yadagiri S.Verified patient
I felt well taken cre of .. professionally and emotionally
SHVerified patient
Everyone is great, answers all ou questions. Would recommend.
LGVerified patient
Team of professionals and very well mannered staff.
LOVerified patient
Love the Dr. and the staff and Nurse, all geat, and helpful
PSVerified patient
Love the Girls in the office and Dr. Kohl is the BEST.
PSVerified patient
Very friendly office! Would definitely recommend.
March 6, 2024Lucile A.Verified patient
I went to see Dr Koul for an annual exam and her and her staff were very friendly and helpful. I did not have to wait. Dr Koul’s nurse practitioner and nurse saw me right away and were very attentive to my needs. I had a good visit and I felt seen. I highly recommend Dr Koul and her staff.
March 13, 2026Tiki M.Verified patient
She is nice and good doctor
February 16, 2026Syeda M.Verified patient
Very poor service. While the doctor seems knowledgeable, the clinic is extremely unresponsive.I visited Dr. Koul on January 21, 2026, for my annual checkup and completed my blood work. The results were sent on January 27 and showed abnormal levels, but no one from the clinic contacted me to explain them.
I had to call repeatedly just to get a response. On January 30, a nurse told me I needed medication and said it would be sent to my pharmacy, but nothing was done. I continued calling on February 1 and afterward and was always told someone would call me back. No one ever did.
When the doctor finally contacted me, I was told to schedule another appointment just to receive the prescription, which felt unnecessary and unfair. As a patient, I expected timely communication and proper follow-up, especially for abnormal results. Instead, I experienced poor coordination, lack of responsibility, and unprofessional service. I am very disappointed and would not recommend this clinic.
February 4, 2026Rubika K.Verified patient
I went into this appointment for the first time (new patient) without knowing what to expect. Soon as I walked in I was greeted with a smile and a lovely voice. The wait time was very short and the atmosphere was pleasant. The office is very clean and pleasant. The staff were very friendly and polite. I seen the nurse practitioner Claudia. She is very friendly and understanding. I left there feeling better than before.
January 29, 2026Carolyn W.Verified patient
Nice Doctors
March 17, 2025Parrish A.Verified patient
Really appreciate Dr. Koul and her staff. From start to finish, felt everyone was very friendly and communicated clearly. I did not feel rushed, every one took the time to listen to m, patiently explained current situation and next steps. Highly recommend Dr Koul and her office to anyone looking for a caring and friendly healthcare professional to navigate their healthcare needs.
RGVerified patient
Dr. Koul is an incredibly professional, caring and attentive Dr. She takes the time to discuss all of my medical needs and answers every question(s). She has a kind way about her, while also being exceptionally intelligent and extremely informed, about up to date medical issues. The nursing and admin staff are wonderful as well! I would highly recommend Dr. Koul/Naperville Family Clinic!
KVVerified patient
Very professional
RAVerified patient
All personal very professional
December 9, 2024Catalina P.Verified patient
Dr. Koul and her staff spent quite a bit of time listening and addressing needs. They were thorough and seemed to truly care about my concerns. So happy to have found her and her team.
November 11, 2024Stephen K.Verified patient
Dr Kohl is an amazing doctor. Took her time to sure I understood everything and genuinely cared about my well being. I would highly recommend her
ORVerified patient
Dr Koul listened and responded professionally. I have sort a doctor that will communicate and respond to what you ask not just dismiss your concerns and it sseems like I finally found that.
DWVerified patient
Dr. Kohl is a caring person and Dr. She speaks to me in a way I understand. Her staff is the same way Its a great place when you need medical attention.
PSVerified patient
Dr. Sunita, Cathy and the rest of her team took the time to listen to my needs and concerns. They explained everything thoroughly for my medical needs and were kind and welcoming.
I highly recommend this office. I switched providers to be here and I was not disappointed. Outstanding service and great staff!
June 10, 2024Initials hidden
My husband and I have been Dr. Koul's patients for some years now. Being senior citizens, we turn to her for madical advice and much more than that. Dr. Koul has always been very receptive and understanding of our medical situation and has, very professionally, guided us through the issues.
But, it is her personal care and her follow-up that keeps us connected with her.
I have to add that her team is extremely professional and pleasant.
AKVerified patient
Great thank you
AZVerified patient
Professional, friendly and exceptional customer service from the receptionist, Nurse, Doctor, Everyone was awesome. I highly recommend. Thank you ZocDoc! ?? receptionist, nurse, doctor
May 6, 2024Demetria O.Verified patient
Dr Koul is very thorough and spend a lot of time with me . Her diagnosis was very good and I am much better now thanks to her and her awesome nurse, Kathy.
RTVerified patient
Dr. Koul and her staff are awesome! Always so professional and care very much about their patients! We would highly recommend Dr. Koul/Naperville Family Clinic!
SVVerified patient
Dr. Was very professional, helpful, and answered all of our questions. Let's not forget kathy is awesome, always answers emails and phone calls. Thank you both.
LPGVerified patient
staff where very nice took care of me right away. Doctor is very professional. I will recommend this family clinic to others. Thank you for everything you guys are the best
AZVerified patient
Very good experience, recommended!
Initials hidden
Dr. Koul is an extremely professional, knowledgeable, caring Dr., that takes the time to truly understand her patients medical needs and recommend proper medical care. I highly recommend Dr. Koul!
KVVerified patient
Clean an nice office. Kathy was very helpful since the beginning of setting up appointment. Ema was great as well. Dr. Was awesome and answered al my questions. Thank you! Lee.
PNVerified patient
Great doctor and office. Very professional staff. I was thankful I could get an appointment the same day. She thoroughly reviewed my concerns and addressed all of them. After getting tests done they contacted me promptly the next day with the results. Very great experience will have her as my primary care going forward :)
October 15, 2023Initials hidden
Initials hidden
January 6, 2026Sang-il Y.Verified patient
January 5, 2026Lashae H.Verified patient
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November 26, 2025David B.Verified patient
October 29, 2025Molly W.Verified patient
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