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Natick Family Dental
4.94
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.96
Bedside manner
4.97
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
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Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaDelta DentalGuardian
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Natick Family Dental
Natick Family Dental is the premier dental practice providing general, cosmetic, implant, pediatric, emergency & sedation dentistry. We also offer periodontics, orthodontics, Invisalign, TMJ treatment & sleep apnea. We accept following dental insurances: Aetna, Aflac, Altus, Assurant, BCBS, Careington, CelticCare, Cigna, Connection, Delta Dental, DHA, Dentaquest, Dentegra, Guardian, GEHA, Humana, Maverest, Metlife, Signature Dental, United Concordia, United Healthcare, and Zelis. We serve Natick, Sherborn, Dover, Wayland, Needham, Ashland, Wellesley, Framingham, Holliston, and Southborough.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.96
Bedside manner
4.97
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
218 reviews
Most relevant
By far my best experience with a dentist ever! Her dental assistant also made the experience an 11/10!
August 27, 2025Initials hidden
It was an emergency out of town. They’re very nice and helpful. They did a great job
November 29, 2025Initials hidden
Very strait forward. I was able to get my aching tooth examined and then pulled later on the same day.
February 22, 2021Initials hidden
Very sweet and very understanding towards your needs. Highly recommend.
July 6, 2017Eduardo R.Verified patient
Great experience! Excellent cleaning where clear info was provided.
Initials hidden
Michelle & Dr. Vora were great. Thanks for the service.
CGVerified patient
Dentist was very professional and felt no pain. I am coming back for more treatment. Would recommend to anyone
KCVerified patient
Really enjoyed my hygienist! The dentist was sweet! Overall a good experience! Definitely will recommend!
JQVerified patient
Love my hygienist and dentist at precise dental! They are always prompt and professional. The entire staff is amazing!
JEVerified patient
Very friendly. Accurate billing. Professional and fast work. Stands by their work. Front desk is awesome.
AHVerified patient
Very welcoming place. Experience great from start to finish with the clinician and the doctor.
February 19, 2026Craig M.Verified patient
Another excellent visit last Monday! Full work up, cleaning, xrays etc. Best dental office in town.
CFVerified patient
Always very nice and personable, and the hygienists are are always very attentive, and have good attention to detail.
CFVerified patient
Great dental practice! Love the people they have hired. It looks like the practice is very well run!
BCVerified patient
Everyone here is always so nice and helpful! I recommend them to everyone.
MKVerified patient
Great patient care. Dr Troshin gives you straight forward information.
RWVerified patient
The practice itself is beautiful, the staff was very warm and friendly. Dr. T has a wonderful personality. The staff takes the time to explain in details what the next steps will be.
KBVerified patient
Honestly great customer service and never a long wait. Dr. Troshin is amazing and gentle and very kind and the entire staff there
is wonderful.
SKVerified patient
Fantastic practice. Friendly and professional. Easy to get an appointment. Jillian are phenomenal. Convenient location off 135. Never a long wait before being called back.
SRVerified patient
Dr. T was amazing. She truly cares that you are comfortable and that you understand what is happening every step of the way. She makes going to the dentist feel a lot less like going to the dentist. I will be back!
JDVerified patient
Wonderful, friendly staff who went out of their way to help me feel welcomed. I moved from out of state and I have never felt this taken care of by a dentist.
JHVerified patient
I needed a new dentist after moving to the area. Lovely atmosphere, friendly staff, and overall a great experience.
KRVerified patient
Best dentist and staff. From the beautiful building to the technology and service. Everything is exceptional.
KGVerified patient
Everyone was friendly and got us right in. Would highly recommend to anyone wanting a great dental visit.
JDVerified patient
Great, friendly, knowledgeable staff. Chairs are comfortable with TVs at each station. Highly recommend
AHVerified patient
Very nice people. Brand new building with TVs and nice staff. Best dentist I've ever used!
CAVerified patient
Super pleasant experience! Staff is very friendly and efficient. Found my new dentist.
SAVerified patient
Great experience. Updated equipment and really competent staff. The whole experience was very streamlined and the hygienist and doctor were very personable.
PEVerified patient
I could not say enough good things about the team here at Natick Family Dental. Coming in with a little bit of dental trauma, the all-women office here made me feel calm, helped me understand exactly what was going on, and did it with a smile.
KWVerified patient
Friendly and informative! Very welcoming and clean environment. On time appointment and current technology is being used. I would recommend.
JCVerified patient
My father was a dentist so my standards are high. They will not try to sell you on doing unnecessary things. The clinic is clean and the staff are pleasant.
KMVerified patient
My wife and I have been going to Natick Family Dental for a few years now and have been very happy with the work Dr. Sy and her staff have provided during that time. The facility is exceedingly clean. The staff is very friendly, experienced and they really do bend over backward to provide as comfortable an atmosphere as is possible... and this is coming from someone who has had a lot of work done!
MSVerified patient
Scheduling is easy and convenient. They're great with both myself and my daughter and the building is lovely and state-of-the-art with a convenient to reach location. I will be a patient here for many years and recommend them to anyone who's looking for a dentist.
KBVerified patient
Very happy to have found my new dentist - they are wonderful. Had to have a tooth pulled - didn't try and push for me to have major dental work. Would highly recommend them!
SSVerified patient
Blown away with the customer service and the quality of dental work. The whole staff is so friendly and welcoming. Found my new dental office!
RMVerified patient
Everyone has always been a pleasure to deal with even when I had an issue with insurance. The office itself is beautiful! You can lay back and watch TV while you are getting your teeth cleaned, etc.
HMVerified patient
I've now had three appointments -- regular checkup/cleaning, cavity filling replacements and in office whitening. Dr Sy and her staff are top notch. And the office and all the equipment and technology are the latest and best available. I'm glad I switched and I'm bringing over my husband and daughter.
KLVerified patient
I have such anxiety about going to the dentist and the entire team did absolutely amazing at making me comfortable and easing my fears. They truly listen to their patients and care about how you're feeling. I will be recommending to everyone!
HSVerified patient
I've been going here for a little over one year and really enjoy it. In the past, I've hated going to dentist but this team changed my opinion. They're always quick and make me feel comfortable!! I highly recommend you give them a shot.
ABVerified patient
Dr. Sy is the absolute best! She remembered what we talked about 9 months ago... I am beyond honored to have her. The rest of the staff is the best as well. You truly feel so welcomed and taken care of. I love them.
KGVerified patient
I'm new to the area and had my first appointment yesterday. The entire staff was absolutely wonderful and really made me feel comfortable and like I was part of their family!
MSVerified patient
Dr. Sy and the staff at Natick Family Dental are knowledgeable, professional, efficient, and friendly! The office is organized and clean. I really appreciate the appointment reminders.
TNVerified patient
The office is nice, inviting, and clean. The reception staff were nice, helpful, and accommodating. The hygienist was very professional and very engaging and made the visit awesome, especially since I loved my old hygienist. Overall, an exceptional experience.
JCVerified patient
If you are looking for a new dentist, then this is the place to go. Dr. Sy and her staff are extremely professional and highly skilled.
LAVerified patient
Dr. Sy and her staff are so nice, professional, and punctual. We've never had to wait for our appointment. Amazing. Very pleasant experience. My kids actually love going to the dentist! Huge win :)
SBVerified patient
Dr. Sy and her staff are all very professional, knowledgeable and kind. Wonderful patient care and bedside manor. My 8 year old daughter gets very nervous about dental cleanings, x-rays or procedures and they always make her feel comfortable.
LEVerified patient
The office is clean, well decorated, and has all the bells and whistles. I'm usually anxious about going to see the dentist but they put my mind at ease.
JLVerified patient
I had put off going to the dentist for way to long due to massive anxiety. After reading up on a bunch of places I decided to try Natick Dental based on the reviews and I'm so thankful did. I never do internet reviews but I'm writing this for others, like me, who might be hesitant to make that appointment. The staff here is amazing and did a great job easing my anxiety!! Make an appointment, you won't be disappointed!!
ADVerified patient
The most important thing about Dr. Sy is that you can trust her. She makes dental recommendations that are best for the patient instead of just trying to get you to choose the best option possible. She will literally reteach you how to brush your teeth properly to avoid issues additional dental work. Also they are pretty much never late for my appointment. And the office is very pleasant, new, and clean. The hygienists are all great as well.
LWVerified patient
Clean, bright, beautiful, and convenient new offices. Dr Sy and her staff are all genuinely caring and kind. Efficient too! I feel that they are honest in their assessments. Online booking tool is also A+
JHVerified patient
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