New Era Clinic/New Era 24 Urgent care

3 specialties8535 W Bellfort Ave, Houston, TX
4.40

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.40
Wait time
4.68
Bedside manner
4.57
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
New Era Clinic/New Era 24 Urgent care
8535 W Bellfort Ave, Houston, TX 77071
All provider availabilityAll provider availability
All provider availability
Today, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
1 office location
New Era Clinic / New Era 24 Urgent care
8535 W Bellfort Ave, Houston, TX 77071

Providers at New Era Clinic/New Era 24 Urgent care (0)

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.40
Wait time
4.68
Bedside manner
4.57
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62 reviews
Most relevant
Great I would definitely recommend a friend he was straight to the point 10 out of 10
Verified patient
Awesome doctor very patient and thorough in his evaluation of me.
Verified patient
Excellent
Verified patient
Both prescriptions were never called in and the providers office never answers their 24/7 phone number after calling them 8 different times over 24 hours. The doctor also sent a nurse to the appointment when it said the application was with him which is unscrupulous.
Very professional and great bedside manner!
Verified patient
Dr was very professional and answered all my questions and concerns. Recommended the best course of treatment and care. I was very comfortable with the outcome of my appointment.
Verified patient
Easy and smooth
Verified patient
Highly recommended wonderful friendly staff
Verified patient
It was just a great experience and I’ll continue to use Dr. Okolo in the future. He was friendly, courteous, and very professional.
Verified patient
Charged me through urgent care visit even though it was an OV and specifically made appt for annual physical. Did not send any orders or labs.
Verified patient
Great
Verified patient
Very nice doctor, explained and educated me more about my health and my personal duties in making sure u follow the uses of my medication regularly. Doctor well professional both in communication and teaching
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Great personality, made me feel comfortable discussing an uncomfortable situation. Nonjudgmental
Verified patient
She told me everything I needed to help with my problems and helped me in a great way I recommend 100 percent!
Verified patient
Great communication. Out of pocket payment was by Zelle. Got the prescription I needed for my illness.
Dr Hans was amazing! Very caring & had an amazing attitude. Would definitely recommend!
Verified patient
I really liked my appointment, everyone was professional and all my needs were met.
Verified patient
The doctor and staff were amazing ,going to schedule another visit with them soon.
Verified patient
was no actual doctor in office, didn’t really help my problem.
Very great service, clean office, amazing doctor! 10/10!!
Verified patient
I had a really great experience at this appointment. From the moment I walked in, the staff was welcoming and professional, and everything ran smoothly. The doctor took their time to actually listen to my concerns and didn’t rush me, which I really appreciated. They explained everything in a way that was easy to understand and made sure I felt comfortable with the plan moving forward. What stood out the most was how attentive and thorough they were. I felt like they genuinely cared about my recovery and well-being, not just getting me in and out. I left feeling reassured and more confident about my situation. I would definitely come back and recommend this doctor to anyone looking for someone who is knowledgeable, patient, and truly cares about their patients.
Verified patient
I really enjoyed my visit and I will be booking with her but for the follow-up they were very attentive to my needs and direct and will be using them in the future highly recommend!
Verified patient
My visit with Dr. Alero Hans was every bit of amazing from her assisting me at the counter to seeing me for my reason of the visit. I went in for one reason and left out feeling welcomed to a new family lol. She was very supportive, understanding, attentive, listened and provided heartwarming professional advice. She even called to followed up with me to see how I and my baby were doing after my visit and I thought that was so sweet and kind of her. I am beyond pleased with my services received and highly recommend Dr. Hans if you are looking for a new PCP. Keep up the great work Dr. Hans, doctors like you are definitely needed.
Verified patient
Dr. Hans was absolutely phenomenal. Very knowledgeable, friendly and attentive. She is very through in her assessment, so she is certain that she provides you with the maximum amount of care. I highly recommend scheduling an appointment with her. I will definitely be returning.
Verified patient
Very kind and helpful!
Verified patient
It was easy login she was helpful an very informative with great communication about my symptoms and made sure that the pharmacy was able to fully fulfill my prescription according to my insurance it was an absolute pleasure.
Verified patient
Dr. Hans was cordial and very thorough. She asked the right questions and was empathetic; she shared knowledge that is useful. It was a very good experience that left my family feeling comfortable, safe and confident in the treatment.
Verified patient
Dr Hans is very great, understanding, listens intently and has amazing bedside manner! I would recommend her to anyone. Very clean space, no wait time
Verified patient
Dr. Hans and her staff were incredibly nice, friendly, and professional. She took the time to make sure I received the help I needed and went above and beyond to. Her care and attention truly made a difference, and I appreciate how thorough and supportive she was throughout the entire visit. I highly recommend Dr. Hans and her team! Definitely recommend her practice!
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