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New Hope Fertility
2 specialties4 Columbus Cir, New York, NY4.68
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.68
Wait time
3.93
Bedside manner
4.72
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
UnitedHealthcare
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Available appointments
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Today, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaEmblem HealthUnitedHealthcare
1 office location
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New Hope Fertility
Experience personalized care at New Hope Fertility Center, the leading fertility clinic in NYC specializing in minimally invasive forms of IVF. With renowned expertise in Conventional In Vitro Fertilization (IVF) and a comprehensive range of treatment options, we provide a uniquely tailored approach to each patient’s fertility journey. At New Hope, we embrace the latest advancements in treatment and cutting-edge IVF technology, ensuring the highest quality outcomes on your path to parenthood.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.68
Wait time
3.93
Bedside manner
4.72
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
394 reviews
Most relevant
I really appreciated the way he answered all my questions. He is very professional doctor and I highly recommended.
Belgica R.Verified patient
My first experience was very pleasant. Everyone was really nice at the office . Felt very comfortable.
December 18, 2021Jael B.Verified patient
Visit was good. I was able to get blood and sono done in a timely and efficient manner.
JFVerified patient
the doctor staff were on point very clear communication so I can understand.
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Dr. Zhang and his staff are absolutely amazing. I am so happy I found him!
March 5, 2015Initials hidden
Thoughtful, warm, brilliant, supportive & action-oriented
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First visit, however everything was great.
January 19, 2026Johanna R.Verified patient
This place made me extremely comfortable. The doctor was very reassuring putting my mind at ease after years uncertainty from other doctors.
February 27, 2022Jourden S.Verified patient
This is my first experience with your facility and I was pleasantly surprised. The facility is clean and the staff is nice and very professional. I am looking forward to working with you all in this process.
February 3, 2022Greer A.Verified patient
Dr Zhang explained every detail until we fully understood. He took the time to give his best recommendations for our personal needs. He answered all the questions and concerns we had. We are very happy with Dr Zhang and his office.
October 18, 2021Ruby G.Verified patient
Dr. Zhang is very professional. He is truly experience and explained every detail. The office is very clean with friendly staff.
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It was a pleasant
July 2, 2021Prachi P.Verified patient
Very efficient team
May 12, 2021Pauline M.Verified patient
The wait time was long
May 6, 2021NIKKI P.Verified patient
I just started my new journey and am hoping to get a good result . My doctor is very knowledgeable and dr. Zhang already gave me a good hope to take the next step . I will update my review as I go but for now I feel I am at the right place and on good hands.
April 30, 2021Gullu ( Rose) S.Verified patient
My immediate arrival was so pleasantly met. The office staff are sweet, the ambiance pleasing, overall very clean office. The provider and his staff are exceptional.
April 21, 2021Liya K.Verified patient
Dr. Zhang was professional he listen to my concerns and answered all my questions. He made feel optimistic and sure about the recommended treatment.
March 24, 2021Yaindy B.Verified patient
Staff provided inadequate service did not screen my appointment request to see if I had adequate information to move forward with my appointment , spoke with Dr. Zhang about a referral necessary to complete my appointment never received a call from office to move forward and get on the right track appreciate Dr. Zhang's call but lack of communication among staff is glaring and a disappointment.
December 29, 2020Marvin E.Verified patient
Very professional and knowledgeable
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Omg!!!! Where do I start, very very professional, friendly staff!!!!!! Dr Zhang go in details step step, felt comfortable lots of confident in doctor. I'm very Hopeful. Thank you again!!!!! ????
December 18, 2019Fiona S.Verified patient
Excellent! Dr. Zhang seems very knowledgeable in his field. I was seen by PA first. All my questions were answered and then I was taken to Dr. himself. Overall I am very happy and would highly recommend.
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Dr. Zhang knows what he is doing. As a new patient I felt very welcomed. He is very genuine in helping you understand your issues and gives you the best course of treatment. I am looking forward to having a successful result in the future.
April 20, 2018Grace Anne G.Verified patient
I had a great experience at Dr. Zhang's office. He is very nice and friendly, his staff is very warm and caring, and the office is beautiful.
February 2, 2017Jessica T.Verified patient
Dr Zhang was very thorough with my initial consultation. He showed lots of pictures, drew diagrams, and explained everything step-by-step.
He called just hours later with bloodwork results, and then the nurse that had been in the appointment with us followed up with an email. I had a few questions for the nurse via email, and she responded within an hour each time very thoroughly.
January 20, 2016Initials hidden
Dr. Zhang was very friendly and pleasant. He took the time to explain everything to us carefully, but he also understands that you probably won't remember most of what you talk about so his office emails you after the appointment with everything that was discussed. The staff is very nice and the office is clean and very comfortable.
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Dr Zhang is very helpful, friendly and professional. All of the staff are lovely and make you feel extremely comfortable. I feel after two visits that I'm am now very knowledgeable about all things to do with fertility and hope for some success with mine soon!
Joanna B.Verified patient
Dr. Zhang is a pioneer of mini-IVF. His training as an embryologist and a reproductive endocrinologist gives him an unparalleled understanding of the IVF process. My body responded much better to the mini-IVF protocol. If you have done several conventional cycles with disappointing results, why not try something different?
The clinic is typical of other large IVF centers - crowded waiting room. However, NH does offer coffee, tea and snacks. And the clinic is lovely.
Appointments with Dr. Zhang can be scheduled within 1-2 weeks. Wait time to see him is average for docs - 1 hour on average.
December 12, 2014Initials hidden
Dr. Zhang, him medical team, and his support staff are amazing. Each time I go in for monitoring, they make the experience comfortable and a welcoming experience. Although, the doctor has countless patients, he treats you like your his only one. I am very happy with my doctor.
October 10, 2014Monica U.Verified patient
Visits are not consistant, wait time varies from each visit, which is understandable due to volume of patients. The main challenge with this facility is communication. It is extremely difficult to get in contracts with or receive an answer from anyone via email/phone, this can leed itself to errors being created. Nurses are always polite, sweet & professional.
OEVerified patient
Our visits are always efficient & informative.
CMVerified patient
Whenever I talk to a doctor or nurse they have been very informative. Sometimes it is hard to reach them if immediate information is needed. Explanations & plans have been clear and I was able to talk to Embryologists when I wanted to. The waiting room is by far the best & most relaxing I have been in and in general things are efficient. At times I have had to advocate for myself to get answers or move a plan forward. I would appreciate a more proactive approach by the doctors. Very good with email responses, hard to reach on the phone.
SSVerified patient
Amazing as always!
CSVerified patient
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May 27, 2022Carol L.Verified patient
April 17, 2022Yadira A.Verified patient
March 10, 2022Yaslyn R.Verified patient
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February 19, 2022Naoko W.Verified patient
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October 26, 2021Melissa C.Verified patient
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