New Patterns Therapy LCSW PC

Psychotherapist
4.50

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.50
Wait time
4.61
Bedside manner
4.53
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Blue Cross Blue Shield of Illinois
Anthem Blue Cross Blue Shield
UnitedHealthcare
Empire Blue Cross Blue Shield (Health)
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Available appointments
New Patterns Therapy LCSW PC
NY
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Today, Apr 1 – Tue, Apr 14
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Blue Cross Blue Shield of Illinois
Anthem Blue Cross Blue Shield
UnitedHealthcare
Empire Blue Cross Blue Shield (Health)

Providers at New Patterns Therapy LCSW PC (0)

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.50
Wait time
4.61
Bedside manner
4.53
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324 reviews
Most relevant
Pearl was sweet and nice and she made me comfortable to be vulnerable around her. I definitely keeping her as my therapist
Verified patient
Love, love, love my counselor! She has helped me a lot. She's super sweet and listens to what you have to say.
Verified patient
Great communication with office, nice first meeting with Kris. Looking forward to seeing how it progresses!
She changed my view on my entire life in 45 minutes and made me realize so much.
Verified patient
Love everything about this practice and it really makes me and my son happy
Verified patient
Great listener. Easy to communicate with and left the first appointment feel so hopeful for this journey.
Verified patient
The therapist was very knowledgeable and I’m looking forward to her sessions
Verified patient
Amazing woman and a big help with my issues all around
I really clicked with my provider which is not guaranteed when searching for a mental health professional.
I met with another member of the practice, Kris, and she was great.
Yana is a wonderful person. I would highly recommended her to all my family and friends.
Verified patient
I didn’t get the same therapist but the therapist I got was nice gentle reassuring.
Verified patient
Loved my first session, it’s exactly what I needed. Looking forward to more sessions.
Verified patient
Great experience! Just the beginning for me definitely continuing
Verified patient
She was extremely helpful & kind, I will be booking again for next week ??
Verified patient
there was no meeting, no one contacted me before or after
Arta is cool great listener and looking forward to our next appointment.
Verified patient
It’s only been our first meeting and Micah is such a pleasure!
Verified patient
They were very professional and to the point. Friendly and helpful.
Verified patient
Great listener. Great communication. Made a great connection.
Verified patient
One of the most empathetic and caring therapists I’ve met. 11/10
Verified patient
Susan was a good listener and asked all the right questions.
Verified patient
I enjoyed my first session and look forward to many more.
Wonderful therapist! Very understanding and kind-hearted!
Verified patient
Amazing, highly professional
Verified patient
Their was a problem with the email I used but no one called me back to see what the issue was I’m not saying is did anything wrong but no one reached out to me about this appointment that was missed
Verified patient
Was seen by a different therapist, not Yana. The therapist i saw was abrupt and cold, and did not make me feel comfortable to share anything personal
Verified patient
Unfortunately, my experience was disappointing. I had specifically booked a different provider, but my appointment was reassigned without notice. I came in really needing help, but I didn’t feel heard. I was interrupted multiple times, my concerns were brushed off, and the issues I needed support with were minimized. I was advised to simply “think positively,” which felt dismissive of the seriousness of what I was going through. I left feeling unseen and unsupported.
Winnifred is the person I saw not the provider that was in the description. She is not a good listener she talks over you. She not a good premarital counselor. It is hard to concentrate and listen beucse she is all over the place I gived her about 2 weeks to see if she was best for me and my husband she is not. When I told her I was going to find someone else she had an attitude. I just don't think she is fit to be a counselor she needs more practice and she also moves way to fast to give us homework like after a week she gives us homework for what? Like you don't know anything that really going on and when I try to explain she talked over me and didn't listen. She always seems tired and out of it like she not there and all over the place and talked nonsense like I can't keep up with that.
Verified patient
The provider I did end up seeing was great I’m just confused as to why it wasn’t the one I booked and why I wasn’t notified I’d be seeing someone else.
Verified patient
Michelle is a doll! Love her
Verified patient
I had my first session with Job, he’s a great person, I can see that he genuinely cares about his patients and is there to listen to you, 100% recommend
Verified patient
It went a lot better than I was expecting. I personally have never done therapy- I've always shyed away from things like this. But- it was really good. Already have my next one booked. ???????
Verified patient
I booked an appointment and got no response on how to join the appointment. Did all the intake forms and everything. Just totally stood me up.
Verified patient
It was good.
Verified patient
Yana was very nice, sometimes I can talk a lot, or have trouble communicating exactly how I feel, Yana is a great listener, and gives the right feedback to help you understand yourself better.
I was given a different therapist than I originally appointed and my appointment was changed multiple times. Just communicating through text the new therapist was unclear and unprofessional, having me change my appointment time and date multiple times and not prioritizing my scheduled times. I canceled and am not booking with this office further
I was so nervous at first but she was so sweet she actually made me feel comfortable which is very important for good communication. I only had my first session but I definitely see this going somewhere!
Great first visit, would definitely recommend.
After booking an appt thru zocsoc, the practice reached out to me. They notified me who would be my peovider and provides a bio on them. They confirmed my choice and the time and date of the appt. Everything went smooth with the zoom link and the appt went very well
Verified patient
Doctor was very attentive. will be going back
Verified patient
This was my first appointment with michelle I was comfortable right away. She gave me some great advice on the first visit. I’m looking forward to speaking with her next week
Verified patient
Very friendly!
Verified patient
My therapist Artá is amazing. I am extremely happy with the treatment. I feel much stronger and continue to each session. So happy & blessed to have her as my therapist.
Verified patient
recent graduate, didn't seem experienced enough
The therapist I connected with was great - probably the best therapist I've worked with in a long time. However, for my next sessions, New Patterns Therapy failed to mention that my therapist has left the practice. Very disappointed as I was looking forward to finally finding the right therapist for me.
Verified patient
it was great I love it
Verified patient
Terrible office, they are extremely unorganized and unprofessional. Copayments are not collected when they supposed to be and they don’t communicate to you when you have a bill or how they process bills. They are currently trying to stick me with me more money than what I owe. They have made no attempt to call me to rectify issues and constantly text without follow up or even when prompted to email they do not. This is not how professional patient healthcare should be handled. You all need training in customer service and billing procedures. Evidently office staff has not had any training what so ever in any office handling procedure.
My doctor was very experience, I felt really comfortable with her, she was very nice. I actually felt better leaving the session.
Verified patient
This was my first time trying here... i would highly recommend i felt so comfortable talking to one of the therapist here Anastasia... she was so nice and made feel comfortable and she answered all my questions
Verified patient