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New York Eye New Jersey Eye Institute
2 specialtiesClifton, NJ • 2 locations4.60
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
4.08
Bedside manner
4.67
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
Emblem Health
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New York Eye New Jersey Eye Institute
1033 US-46, Ste 105, Clifton, NJ 07013
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaDavis VisionEmblem Health
2 office locations
1 of 2
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New York Eye New Jersey Eye Institute
In a tradition of excellence, the New York Eye Institute promotes a high quality service to all patients through the progressive, educational experience of our physicians staff and patients. We strongly focus on enhancing the quality of life through blindness prevention, improving vision impairments and advancing ophthalmic knowledge through compassionate patient care and innovative vision research.
At the New York Eye Institute we believe in educating our patietn care with courtesy and respect.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
4.08
Bedside manner
4.67
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
352 reviews
Most relevant
Distasteful . Wait time was over an hour and half long. I would NOT RECOMMEND GOING . Definitely not going to rebook.
January 17, 2026Nicole B.Verified patient
It was bad experience. Office staff was terrible! Not respecting patients time! I don’t recommend!
November 8, 2025Kamal A.Verified patient
I arrived 15 minutes before my appointment per their instruction. I waited one hour & 15 minutes past my appointment time.
August 8, 2022Emiliano B.Verified patient
Great doctor but they over book. 3 of us in the waiting room had the same appointment time. I was there for 2.5 hours
July 13, 2022Jane P.Verified patient
Doctor is very professional ,
He explained to me everything in details about my issues.
I would recommend to anyone!!
September 12, 2021Marianna T.Verified patient
Great staff and very helpful doctor. Clear about the eye issue and resolution along with a follow-up visit.
July 7, 2020Rene R.Verified patient
I would go back; nice office, friendly staff and they very accurate. The doctor made me feel comfortable.
January 21, 2022Carmen C.Verified patient
Dr Matta did a very thorough examination.
He gave me a very positive response about my eyes ???.
February 10, 2023Hala E.Verified patient
Good doctor, very clear and polite. Friendly staff. I just waited for too long, more than one hour
January 20, 2022Elisa S.Verified patient
The receptionist and nurses were the nicest people there. He was cold and abrupt in his mannerisms.
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I loved the office, very professional and very friendly. Definitely recommend others to see him.
November 20, 2020Shadiamond RVerified patient
The entire staff as well as Dr. Matta were fantastic. I highly recommend them.
February 16, 2024Patricia O.Verified patient
Busy office, but staff is friendly and courteous. Moved around from room to room for tests.
November 12, 2021Judy A.Verified patient
The doctor and the whole staff were very friendly and too care of everything.
December 29, 2023Paul P.Verified patient
Definitely a very good doctor the staff was so wonderful I made the right choice for my kids
March 4, 2015Tybeius D.Verified patient
Appointment taken care in a fast and friendly manner. All questions were answered
February 6, 2023Suresh R.Verified patient
Excellent officer very thorough doctor. I am definitely going to become a patient.
January 18, 2023Initials hidden
Good experience overall.
Felt rushed a little bit. At times I had to feel
December 28, 2023Initials hidden
The office was closed however let me book an appointment
December 9, 2024Mark D.Verified patient
The staff and doctor Matta were very professional and answered all of my questions.
May 4, 2021Edward E.Verified patient
Everybody was great thanks the great doctor and thanks for the wonderful stuff
May 20, 2022Mariam S.Verified patient
Very quick and easy was told everything I needed to know about my eyes on the spot
Kiamelly T.Verified patient
Wait time was incredibly long for the amount of time the doctor sees you.
Priscilla T.Verified patient
The doctor is very respectible, he knows what he is talking about.
GEVerified patient
Busy office. 30 -35 min wait time. Good staffs. Good doctor.
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Terrible experience I will never go back there again
April 13, 2021Denise M.Verified patient
Professional, knowledgeable, pleasant, informative.
JSVerified patient
Excellent staff
September 13, 2025Darren G.Verified patient
They were organized, well mannered, and punctual.
June 12, 2025Jaila P.Verified patient
I went to the appointment and most of the opthamology appt was done by the technician. Dr. Matta only came in for about 30 seconds to check for retinopathy and to talk to me about lasik surgery. And then I had to make a separate appointment for another day, which I was going to be charged for an additional visit for the eyeglass prescription. The contact lens exam was going to be an additional fee. Decided to cancel the optometrist appt and go elsewhere.
April 9, 2025Initials hidden
Made an appointment through Zocdoc. Get there 20 minutes earlier than my appointment time and the office was locked. No one was there. Definitely not recommended.
November 5, 2024YING S.Verified patient
This provider’s expertise and skill quickly make up for the long wait and quick encounters. He is a vastly above average ophthalmologist/surgeon being great at diagnosis and treatment algorithms. I’ve been with him for 3+ years and he has not once prescribed a medicine my insurance did not cover. Great skill and professionalism.
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I made an appointment with Zocdoc, but the office doesn't know about the appointment I made here. There is no connection between Zocdoc and the doctor's office. They said that it is not enough to get it from Zocdoc, you also need to call the office and make an appointment and they did not examine me. I went in vain, for the first time I encountered a doctor's office that did not recognize the appointment from zocdoc.
April 8, 2024Murat E.Verified patient
Very professional experience ?? ?? ?? ??
March 16, 2024Orin W.Verified patient
the wait at this office is ridiculously long. it can be up to an hour or more. today I watched the doctor sitting by a computer terminal for 45 minutes while I sat there in the waiting area. I finally got up and walked out.
February 23, 2024Paul P.Verified patient
When I arrived for my appointment the waiting room was packed with patients all looking annoyed. I asked the receptionist if he was running on time and she said “no, at least an hour and a half wait! She didn’t volunteer this info, I had to ask. She said they were running that behind for hours. It would have been nice for a courtesy call or text letting me know. I get things happen, I’m in the healthcare field,
but have the decency to alert patients to a very long wait time. I had to rush from my work for nothing. And the receptionist was fiddling with her nails and the techs were talking in the hall so someone definitely had time to call or text. Very poor experience.
February 21, 2024Elizabeth C.Verified patient
I dislike rating people/experiences negatively online, but Zocdoc doesn't get the hint when I don't respond to their first and second requests. I would prefer that you don't post this but instead contact his office to make him aware of this negative review so issues can be addressed and fixed without hurting his ratings.
As far as the office goes, fire the cleaning staff and hire someone who knows how to use a magic eraser and a dust rag. Just because people visiting that office are seeking vision care doesn't mean we can't see the scuff marks on the walls, the dust on the equipment and the generally poor condition of the exam rooms... and rethink the staffing- it has been SIX days since my appointment and my pharmacy has yet to receive the prescription that was to be sent over. Finally, there is no excuse for the first scheduled appointment of the day to be first seen by a staff member an hour and a half later than scheduled and the doctor at the two hour mark.
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I will return for my follow-up appointment. However, it was disappointing to go through the following:
1. Prior to our arrival to your office, my wife called your office numbers close to 5 times to ensure I was being seen in the right office. No one picked up. Upon our arrival, my wife informed the receptionists she had made several calls to no avail. The response was "I'm sorry. "
2. Prescription was called into the pharmacy close to 3 hours after my appointment. It was upsetting to hear the phwrmacist say there no presxription submitted. We had to call your to inquire. Once the prescription went through,, we had issues with the insurance company denying payment for the medication. We were able to get in contact with the insurance company to get clarification and approval for a generic medication. Our " saving Grace" was " Elisa" from your office who was extremely helpful and responsive. She really made our evening!
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The staff was friendly and knowledgeable, The doctor was very friendly as well. After the consultation, I was sure that he really was the doctor I wanted to perform the surgery. Just one visit, and he instilled the confidence I needed.
However, I lost my paperwork to schedule the surgery, because In the interim I went away for 1 month and I am back and I’ve been trying to contact the office to schedule the surgery to no avail. Help!!!!
February 23, 2023Maria De Lourdes T.Verified patient
No one was in the office until 10 minutes after my appointment was scheduled. I was seen after other patients that arrived after me. Doctor wouldn’t release my prescription until an unnecessary follow up appointment.
January 10, 2023Colleen A.Verified patient
Office very crowded, no masks on most staff
Eye drops opened and used for multiple pts, there was a table full of open drops for dilation unmarked w date opened, not single use, used for multiple patients. very bad practice
MD did not address issue I was there for
Waited over an hour both times I was there
Will not go back, would not recommend
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The front staff has to work on their customer service. The eye doctor looked like he was in a hurry. Doctors should be patient and take time to listen to a patient. I felt like he was in a rush & just needed to get it done.
December 20, 2022Ianelle N.Verified patient
Dr. Gregory polar is amazing. He takes his time to listen to your concerns and makes sure you leave with a smile. I didn’t feel rushed or that the he didn’t care about my concerns for coming in for a visit. Thank you to your team and you for being an amazing doctor.
November 10, 2022Stephanie M.Verified patient
The doctor was just not nice lol just so unfriendly and didn’t even say hi or bye- You just feel like you’re not cared for. Also tried selling me supplements and extra eye drops lol
October 28, 2022Nardine T.Verified patient
Staff was great, they took care of all the preliminary tests and processed my paperwork immediately. They were also very friendly and efficient.
I did have to wait for the doctor for a bit but when I saw him he was fine, not the best bedside manner but not the worst either- don’t expect small talk from this doctor but he did communicate my issues clearly when I asked which was good.
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Would not recommend. The office was unclean, unprofessional. The doctor did not explain what he was doing or get consent. He was extremely quick and rushed.
August 30, 2022Initials hidden
Office in Orangeburg was physically in very poor shape. Broken chairs used in exam rooms and lots of clutter and did not seem clean.
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Personal and professional
July 5, 2022Erin R.Verified patient
Everything beside the wait was great
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The office staff are excellent and efficient. As a first time patient with great vision concerns, I was not aware that the wait would be long. I explained to the receptionist at the desk, who is very nice and courteous, that I had a meeting to return to on time and with the wait, I would have to reschedule. She very kindly got me in with enough time to have the preliminary tests done and see the doctor.
He is very professional and was very clear of what was needed. I will see him again for follow up care.
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