Next Level was founded by Dr. Juliet Breeze, who is also a mother. She experienced first-hand how challenging and expensive it can be to seek care for her injured son at a freestanding emergency room. Our story is for everyone. We know how overwhelming and costly medical issues can be. That’s why we’re here to make it easier for anyone who needs immediate care for non-life-threatening illnesses and injuries. We’re here for you, just like we would be for our own family.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.70

Wait time

4.72

Bedside manner

4.86

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

5567 reviews

Most relevant

Yes, I would recommend Next Level Urgent Care. The staff and PA were friendly and knowledgeable and gave gave great service.

Initials hidden

Very nice and professional clinic run by very nice and helpful staff. Highly recommended.

August 16, 2026James W.Verified patient

Great bedside manner! Genuinely caring staff. Everyone was very polite and provided a thorough solution/complete care for me.

January 24, 2026Luis J.Verified patient

Whenever we are sick or not feeling well, this is where we go. Everything is clean, professional, and the staff is amazing!

January 23, 2026Zoe T.Verified patient

The provider did not seem to be too involved and did not offer many options like blood work or any other kind of tests

Initials hidden

I will go back. There was an unexplained delay with my prescription that I had to clear up hours after my appt.

March 31, 2026Leigha D.Verified patient

The doctor was very nice and the techwas very nice. Took care of me. I would go back and take my family

April 12, 2026Dantoneo H.Verified patient

They were very friendly and it’s the second time I’ve been there. They always try to help you out and help you get better.

January 21, 2026Initials hidden

The NP I had was extremely professional, and most importantly compassionate and an excellent communicator.

Mona B.Verified patient

I was shocked that the staff there remembered me from the last time I was there! Unexpected and sweet at the same time.

October 7, 2025Initials hidden

Friendly staff and I was seen right at my appointment time. Office was clean and waiting room is nicely furnished.

December 7, 2025Hamilton F.Verified patient

I definitely will go back..lots of prayers answered by having people who cared and help me Thank you All!!!

January 28, 2026Martie S.Verified patient

Easy to schedule an appointment. Was able to get in the same day. Little wait time to be seen. Staff friendly and attentive.

January 9, 2026Natasha A.Verified patient

Very competent, professional staff. The PA was personable and very informative. Glad to have NLUC in the neighborhood.

February 20, 2026Barbara L.Verified patient

Great, no long wait time. Professional staff. My go to urgent care. Fe e ling much better tonite. Love it!

March 3, 2026Mary J.Verified patient

It was very fast and friendly and the facility was clean the doctor spoke clearly and told you so you would understand

September 23, 2025Lester P.Verified patient

We've used this particular urgent care location many times due to the superior service we've received each time

January 3, 2026Richard H.Verified patient

Th office was busy but they made sure I got in a room right away and tended to me very sweetly. These ladies are great.

April 9, 2026Lisa R.Verified patient

Very attentive, listened to why I came in. Also called me at home to follow up. My family are repeat customers/patients.

February 3, 2026Michelle R.Verified patient

The office was very clean and organized. I was seen immediately. Everyone was very polite and professional.

March 24, 2026Susan B.Verified patient

Appointments are easy to make, fast and quick online check in process, providers are timely and thorough. I love it there.

July 25, 2025Amy F.Verified patient

Have had occasion to use this next level urgent care many times …. Would not go to any other. Always very professional.

Initials hidden

Easy to make an appointment was seen in a timely manner and technician and doctor were friendly and professional

December 26, 2025Mary A.Verified patient

Easy to book an appointment for same day. Short wait time. Nurse practitioner and nurse were thorough and knowledgeable.

December 22, 2025Lydia S.Verified patient

I rate this facility very highly. I made an appointment, and they saw me right on time. The checkup was thorough..

December 17, 2025Patricia W.Verified patient

Katy urgent care was easy to book online and was able to be seen as a urgent walk-in ahead of available appointments online

April 12, 2026Skyker J.Verified patient

I would highly recommend this urgent care to everyone . Friendly staff and my daughter felt at ease as she was being treated.

November 16, 2025Fabiola M.Verified patient

Great customer service very friendly staff and the doctor was very very thorough. Loved the atmosphere . Felt very homey

March 4, 2026Jenessa G.Verified patient

Overall it was a good experience. I was taken back really quick, but then had to wait quite a while to see the on duty NP.

February 15, 2026Evan S.Verified patient

Receptionist didn’t bother taking insurance when it was messing up on the computer. All she wanted was a payment method.

Initials hidden

The front desk person was super nice. Didn’t have to wait long at all. The provider was great!! I will return if need be.

August 15, 2025Matilde L.Verified patient

Very thorough and explained my condition. Very clear instructions for the medications. Very clean an organized.

March 21, 2026STEVEN B.Verified patient

My experience with Next Level has always been great. The staff does their best to listen and help the patient.

March 21, 2026Keisha S.Verified patient

Very on top of things. Got me right back. I was in and out in under 30 mins. Staff was very polite and helpful.

March 7, 2026Liz P.Verified patient

Friendly staff. Care givers knowledgeable, efficient and explained plan of care so I could understand. Highly recommend.

March 18, 2026Dorothy M.Verified patient

Great courteous care was given by all staff. So thankful for their help! Would highly recommend! Thank you very much!

March 7, 2026Lisa P.Verified patient

The people were very nice I only was in and out in 30 minutes and I really enjoyed how they explain things to me

February 22, 2026Susan B.Verified patient

I was seen very promptly, all the staff were friendly and helpful from the front desk, to the techs and the doctor!

January 7, 2026Steve M.Verified patient

dr was great very informative / this was my second time very professional they took the time to listen to my issues

April 2, 2026charles J.Verified patient

The staff was so friendly and welcoming, that is always appreciated, especially when the nerves are high in office.

January 11, 2026Initials hidden

Prompt, thorough and excellent response to my issue. I was very pleased and would recommend based on my experience.

March 22, 2026Deloris B.Verified patient

I would certainly return. Had an appointment and was seen shortly before appointment time. Received prescription.

April 16, 2026Rosalie G.Verified patient

My needs were attended to faster than the regular providers. Good service. I'm satisfied ??

August 6, 2026Darlene S.Verified patient

Amazing! The staff was absolute amazing from the doctor, to the MA, to the check in person. I felt heard and seen!

November 11, 2025Raquel A.Verified patient

Friendly staff, always a good experience at this location. Thank you to Monica NP and Jackie MA for all their help!

March 22, 2026Maritza S.Verified patient

It was a very good experience from the office staff to the practitioners. Great bedside manner. Transparent fees.

Initials hidden

Yes I would go back. Been there several times and problem was always treated correctly. Clean office and rooms.

January 23, 2026Robert C.Verified patient

My whole family had strep throat. They saw all of us very systematically. I've been there with my kids many times

November 16, 2025Amanda S.Verified patient

The nurse practitioner was thorough with my condition and made sure I was not is pain before I left the Clinic thanks

March 13, 2026Initials hidden

The PA listened to my problem, ran appropriate testing and was friendly. I am just waiting on my radiograph report now.

February 2, 2026Initials hidden