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Norelle Health

5 specialtiesNew York, NY • 2 locations
4.64

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.64
Wait time
4.66
Bedside manner
4.69
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
Emblem Health
UnitedHealthcare
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Scheduling details
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Available appointments
Norelle Health
115 E 61st St, Unit 7C, New York, NY 10065
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Today, Aug 21 – Thu, Sep 3
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
Emblem Health
UnitedHealthcare
2 office locations
Norelle Health (1 of 2)
923 5th Ave, Unit 1A, New York, NY 10021
Norelle Health (2 of 2)
115 E 61st St, Unit 7C, New York, NY 10065
1 of 2

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Norelle Health

Norelle Health is a premier concierge center for ENT and facial plastic surgery located in the heart of the Upper East Side. Our team provides personalized, patient-centered care for a full spectrum of ENT conditions and facial plastic surgery needs, combining advanced surgical expertise with compassionate care in a modern and welcoming environment. Our specialties include: • ENT & Sinus Care — chronic sinusitis, nasal obstruction, septoplasty, and endoscopic sinus surgery • Advanced Nasal Surgery — repair of septal perforations, nasal valve collapse, and revision rhinoplasty • Sleep Surgery — treatment options for sleep apnea, including hypoglossal nerve stimulation • Head & Neck Surgery — thyroid, parathyroid, salivary gland, cancer, and skull base surgery • Facial Plastic Surgery — facelifts, neck lifts, eyelid and brow rejuvenation, trauma reconstruction, and cosmetic rhinoplasty We are committed to delivering exceptional outcomes with individualized treatment plans tailored to each patient’s goals and needs.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.64
Wait time
4.66
Bedside manner
4.69
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131 reviews
Most relevant
They saved the day by getting me in that same morning. Great experience all around and Dr Johnson was wonderful
Verified patient
Leyla was very informative and professional. I was thoroughly impressed. So friendly and polite. Would recommend.
Verified patient
Dr. Johnson was very friendly, warm and professional. She explained everything and answered all questions.
Verified patient
Great doctor and very friendly and helpful staff, they make going to the doctors a pleasant experience
Verified patient
Had a quick check-in for a sleep study. The PA was very thorough and helpful.
A fantastic visit, I will definitely be back. Thanks!
Verified patient
Wow! Today, I had the most incredible visit with Dr. Johnson. She was so polite and really listened to my concerns. I felt like my issues were acknowledged and she was proactive about helping me set up a plan to feel better. She took her time and answered any questions that I had. She was very gentle while performing a procedure on me and walked me through everything that she was doing. Overall, my experience was great.
Verified patient
Absolutely amazing experience! Great office and friendly staff. Doctor Leyla Johnson was super friendly, attentive and went above and beyond to make sure I had the right directions on what to do next. Highly recommend.
Verified patient
I went for a simple ear cleaning, which ended up requiring multiple visits, resulted in a complication and ultimately needed to be handled by someone else. Additionally, BCBS is listed as in-network on Zocdoc, but I was told when I arrived that's not correct (just that it would apply to my out-of-network deductible). Otherwise very friendly and professional.
Verified patient
Professional service
Great experience, Leyla Johnson was incredibly sweet and attentive, We were seen by the doctor immediately and got to a solution to the problem very quickly. 100% recommend!
Verified patient
If you have any ENT related questions or concerns, I recommend speaking with Leyla. I felt very comfortable speaking with her about my symptoms and walked away feeling much better about my current situation. The office is extremely clean and welcoming. My wait time was only a minute or so. It was a little hard to locate the office front door off of 5th Ave. I suggest an additional sign right outside the office door. Thank you!
Verified patient
Dr. Johnson's performance was exemplary. She demonstrated professionalism, expertise, and a welcoming demeanor, providing prompt, informative, and courteous service. The office maintained a high standard of cleanliness and presented an aesthetically pleasing environment. I would definitely recommend.
Verified patient
Great at their job.
Verified patient
Very professional and answered all my questions.
Verified patient
Great experience — very organized front office. They let me know upfront how much it was going to be with my insurance, which is much appreciated. Leyla was really great, just what you want from a medical professional.
Verified patient
Everyone was so sweet! Front desk staff was super friendly and helpful. Leyla was so kind and listened to all my concerns. After gently examining me, we came up with a plan of action together! Thank you!!
Verified patient
Gave great care & listened to my concerns.
Verified patient
They accepted me in pretty fast. Make sure to ring the bell on the left side when you're stuck between the doors ha ha.
Verified patient
Great staff. The Doctor was very kind. Explained what was the cause of my issue. I will definitely recommend Doctor ONG .
Verified patient
Dr Ong was so pleasant and kind and the experience was fantastic. Highly recommend.
Verified patient
My appointment ended up being insanely expensive, not sure what happened because I had no testing done
The nurse practitioner I saw was well-mannered, informative, and very helpful
Staff was so friendly! And Adam was so knowledgeable and helpful!
Verified patient
Great! Dr. Ong & Joshphine are healers. Thank you all.
Verified patient
Quick & Efficient service- Very happy with results!
Verified patient
I was looking for an ENT to diagnose and treat a recurring cough, and this provider came up in my search. When the staff called to confirm my appointment, I was very clear about what I was experiencing and they asked questions about the details and duration of my symptoms. I thought we were all on the same page. When I arrived, I saw that this was actually a plastic surgeons office, which was very surprising. The staff assured me that Dr Ong was an ENT and would be able to see me, but they were clearly not equipped to deal with a sick patient and made me feel extremely unwelcome and uncomfortable- loudly spraying the chair I used in the waiting room with Lysol and making me wait in a private room, although there were no other patients present. I waited over an hour to see the doctor before I decided to leave. They finally admitted they didn’t have the tools to throughly examine and diagnose me, so I’m not sure why they even let me book… Huge waste of time for everybody involved.
Verified patient
Great want to come back here
Verified patient
I have to say doctor ONG is the first doctor in my life that I was excited to see again, He is amazing at everything especially as a surgeon. He prepares you for everything and cures for you with the best bedside manner. He really changed my life for the better and I've never been happier. Do yourself a favor and higher doctor ONG you won't regret it.
Verified patient
KInd and professional staff.
Verified patient
Very informative and kind well spoken.
Verified patient
Very satisfied
Verified patient
Excellent service.
Verified patient
Good
Verified patient
Excellent
Verified patient
Great service!
Verified patient
Good visit
Verified patient
Clean and luxurious facility with very efficient staff. I was greeted with a big smile and seen before my scheduled time. The doctor- knowledgeable and honest. Explained everything in immense detail for me and provided an unbiased, fair and great recommendation for my next steps. The office - explained all my out of pocket costs in detail so I had a full understanding of insurance and patient responsibility.
Verified patient
This was an amazing experience. Doctor Ong did an amazing job at making me feel comfortable and confident that he could help me. Listens thoroughly and made sure I understood everything he was explaining. The office has a an amazing team, super helpful and kind. 100% would recommend and return.
Verified patient
Verified patient
I’m deeply grateful for the outstanding expertise and care I received from Dr. Chernobilsky, his physician assistant Leyla Johnson, and the entire team. I came in with an acute middle ear infection just days before an international flight and was quite reasonably concerned. There was no wait time, and I was met with genuine kindness and understanding. I left with a clear treatment plan that put me completely at ease. I highly recommend this ENT practice and will return here for any future needs.
Verified patient
Knowledgeable ENT doctor who was able to walk me through many sleep related issues that have been long overdue. Looking forward to this continued working relationship toward a healthy recovery.
Verified patient
Not seen. Insurance coverage incorrectly stated online
I filtered my search for in-network doctors and was told the visit would be out of network and that the doctors were all surgeons affiliated with hospitals where perhaps they were in network, but that it didn’t cover the visit. Then I was seen not by the doctor who I booked but by a PA (who by the way was lovely and knowledgeable). In the end I felt I got good care by someone knowledgeable but certainly also left with a big feeling of getting baited and switched. Not sure who is at fault here (zocdoc or the provider) but not a great experience.
Verified patient
This review is not about the provider since I didn’t see the provider. It was about the experience. When I arrived, it seemed like they were unaware of my appointment. Then I was informed that I was out of network and I had to pay a fee. I ended up cancelling the appointment. I wish I was informed about this prior to traveling to the clinic - my time was wasted.
Verified patient
Excellent provider who thoroughly explained what she was doing and what some treatment options could be. Did a quick and complete exam, found an issue, did another investigation with a camera down throat to rule out items, then explained everything perfectly. Really great experience!
Verified patient
Dr. Araslanova is professional, kind, caring, and extremely good at what she does! She takes the time to listen to her patient's concerns, answers all of the patient's questions thoroughly, and guides the patient along the way. I felt comfortable and confident in her care. I highly recommend!
Verified patient
Dr. Araslanova was great - excellent listener, thorough consultation, great explanation. She insisted on f/u by phone even of things improve, which you don’t hear often.
Verified patient
Verified patient
I would definitely recommend Dr. Abboud to a friend. He was extremely informative, had terrific bedside manner, and gave a plan that would make sense.
Verified patient