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Northwell Health Plastic Surgery - Western
4.90
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.63
Bedside manner
4.56
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
UnitedHealthcare

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Northwell Health Plastic Surgery - Western
36A E 36th Street, Suite 200, New York, NY 10016
All provider availabilityToday, Aug 25 – Mon, Sep 7
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
UnitedHealthcare

5 office locations
Northwell Health Plastic Surgery - Western (1 of 5)
110 East 59th Street, Suite 10A, New York, NY 10022
Northwell Health Plastic Surgery - Western (2 of 5)
9 West 67th Street, New York, NY 10023
Northwell Health Plastic Surgery - Western (3 of 5)
36A E 36th Street, Suite 200, New York, NY 10016
Northwell Health Plastic Surgery - Western (4 of 5)
480 N Bedford Rd, Chappaqua, NY 10514
Northwell Health Plastic Surgery - Western (5 of 5)
244 Westchester Ave, White Plains, NY 10604
1 of 5
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.63
Bedside manner
4.56
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
108 reviews
Most relevant
Only provides Botox as treatment. Clearly only to make an upsell.
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Front desk staff was amazing! Doctor was great also.
August 27, 2025Portia A.Verified patient
First time seeing Dr. Shi and she was great. Went to her with a (still potential) broken nose. I very much appreciate that she took the time to hear me out and understand my concerns. The appointment did not feel rushed in the slightest. She also clearly explained the hypothetical next step scenarios. Would recommend.
September 10, 2025Cory H.Verified patient
Super easy and pleasant experience. She was knowledgeable and answered all my questions. I definitely felt comfortable continuing with her.
June 16, 2025Timothy W.Verified patient
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June 9, 2025Zvi S.Verified patient
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From the front desk to the doctors, everyone was nice. I had questions and they had answers !!
March 9, 2023Takara B.Verified patient
Horrible staff. Unprofessional.
March 7, 2025Initials hidden
The Doctor and PA were amazing.
I was seen right away. The doctor took his time to explain stuff to me. He also listens to everything that I was concerned about. Also the front desk staff were very very helpful.?
May 26, 2023Thomas A.Verified patient
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Great bedside manner, great nurse and lovely office staff.
April 22, 2023Initials hidden
The doctor was attentive to my issues and give me the right response clearly. He was polite and I’m looking forward to my follow up appointment.
August 12, 2026Vivienne H.Verified patient
The staff was knowledgeable, professional and very nice! Dr. Palaia was very nice and took his time answering my questions. Didn’t feel rushed. I would highly recommend
September 23, 2023Gina Z.Verified patient
June 24, 2026Karolina F.Verified patient
June 6, 2026Jenna D.Verified patient
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