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Northwest Ear Institute
2 specialties2230 NW Pettygrove St, Portland, OR4.63
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.63
Wait time
4.51
Bedside manner
4.62
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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All provider availabilityToday, Apr 24 – Thu, May 7
Insurances acceptedAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
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Northwest Ear Institute
Northwest Ear Institute specializes in disorders of hearing and balance. This includes the management of chronic infections of the ear, management of tumors such as acoustic neuromas and glomus tumors. Dr. Harold Kim has advanced subspecialty training in the field of otology/neurotology and skull base surgery, and our audiologist has been trained in the advanced audiology.
We also provide hearing rehabilitation through cochlear implants and bone-anchored hearing systems. Please explore the links within our website and learn more about us and the different conditions that we manage.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.63
Wait time
4.51
Bedside manner
4.62
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
49 reviews
Most relevant
Very friendly and efficient staff. Dr. Kim took care of the situation and solved my ear issue . Thank you!!
March 31, 2021Amy A.Verified patient
He didn't seem very interested in trying to understand my ear issues. Said nothing was wrong.
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Everyone one at the office was extremely friendly and efficient. I highly recommend.
Holly M.Verified patient
Dr. Kim is friendly, compassionate, and thorough. I highly recommend him.
March 22, 2022Christopher H.Verified patient
He was the one doctor who finally gave me the answers I was looking for.
Karin P.Verified patient
All around good experience.
April 7, 2022Stephen D.Verified patient
Please find my full review on the common review sites. First off I want to mention, I found Dr. Kim to be knowledgeable and pleasant to work with.
However, I was not informed beforehand that the visit included a mandatory hearing test with an audiologist. They also didn't accept ZocDoc forms. Furthermore, when I stated to the audiologist that I had trouble breathing with the mask on in the tiny audio booth, she gaslighted me by stating the air was all the same in the office. I disagree with this, I was literally out of breath after exiting the booth. A little kindness and understanding by the audiologist would have gone a long way. When I later mentioned this to the receptionist, she at first apologized for this experience, but went on to make the same statement that the air is the same everywhere in the office, once again gaslighting me, which was not only unnecessary, but also plain bad customer service. Again, a bit of humility and understanding go a long way in these situations.
March 9, 2022Kito K.Verified patient
Dr. Kim is so kind and knowledgeable. Best ENT I’ve ever been to. He’s thorough and explains things so that they are understandable to us non medical professionals. I highly recommend him.
Karin P.Verified patient
I was fairly unhappy with the appointment. He didn’t examine me at all and essentially just told me I didn’t have the issue I had been diagnosed with over 10 years ago. Essentially I was told that I should just maintain what I had been doing with the medication I had been prescribed over 10 years ago, even though he didn’t think the diagnosis was accurate. I left more depressed about my prognosis than when I went in. I definitely won’t be returning and this particular appointment felt like a waste of an hour of my time and a waste of an above average copay.
April 7, 2020Robin J.Verified patient
Dr Kim was exceptionally professional and knowledgeable. His office staff and the Audiologist were equally friendly and professional. I was treated respectfully and all my concerns were addressed. I can highly recommend Dr Kim without reservation!
January 27, 2020Verena C.Verified patient
It was very disappointing to wait over an hour to see doctor Kim. I understand there are times when doctors get backed up, but I received an (I'm sure automated) message asking me to arrive 15 minutes early, which I did. Why not give patients a call or text when you know you are that far behind?
Otherwise, my time with the doctor was great. He wasn't rushed and was very pleasant to work with and did apologize twice for my wait.
November 27, 2018Bryan P.Verified patient
I came to Dr. Kim with a balance disorder no other doctor I saw (and I saw many) knew anything about and am now cured. I would return to Dr. Kim in a heartbeat if the condition ever returned. He was truly a miracle doctor for me.
Nancy C.Verified patient
He was real good in explaining that most people in their 70's will experience Tenninitis. That I told him that I will see how it goes to the end of the year and also I told him how often and when it gets real loud.
I understood that I have to live with it and I'm ok with that.
August 6, 2016Julie S.Verified patient
Dr. Kim has been amazing!! Thank god and to Dr. Kim and all his wonderful staff, I am able to hear. Words can not express how greatful and happy I am. Thank you again.
SRVerified patient
Great. I got my hearing back!
COVerified patient
All my questions were answered and Dr Kim gave me all the time I needed. Dr. Kim explained Things well and gave detailed answers to my different options.
KFVerified patient
Very nice. Gave information I could understand
LCVerified patient
Excellent All good news
BWVerified patient
Dr. Kim is knowledgeable, efficient, and a good communicator. Great combo of expertise and professional/personalism. I appreciate being able to get appointments fairly easily at the clinic flexibility with scheduling and communication.
BLVerified patient
December 7, 2023Jeffrey C.Verified patient
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June 23, 2022Mengyuan W.Verified patient
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October 5, 2021Elena S.Verified patient
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May 13, 2021Michael P.Verified patient
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February 19, 2021Corinne S.Verified patient
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June 16, 2020Christopher H.Verified patient
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November 15, 2019Josh S.Verified patient
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December 18, 2018Elena S.Verified patient
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September 21, 2017Lawrence D.Verified patient
August 1, 2017Annaleise G.Verified patient
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July 22, 2016Michael F.Verified patient
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