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NYC Hearing Associates, PLLC
AudiologistNew York, NY • 6 locations4.93
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.93
Wait time
4.90
Bedside manner
4.96
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
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NYC Hearing Associates, PLLC
23 W 73rd St, Ste 100, New York, NY 10023
All provider availabilityInsurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaEmblem HealthMedicare
6 office locations
1 of 6
Providers at NYC Hearing Associates, PLLC (0)
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NYC Hearing Associates, PLLC
We Specialize in the Preservation and Treatment of hearing. Hearing loss can impact more than just communication; there are social, physical, psychological, and cognitive implications.
We will assess your listening environments, understand your needs and individual goals. We offer comprehensive care for each person and family.
Our office maintains state of the art diagnostic equipment and cutting edge hearing device technology. We emphasize an ongoing relationship with our patients and schedule no charge, regular clean and check appointments to ensure optimum performance of your hearing devices as part of our standard treatment process.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.93
Wait time
4.90
Bedside manner
4.96
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
642 reviews
Most relevant
The staff were exceptionally friendly and professional. I highly recommend this establishment.
January 7, 2026Carlos C.Verified patient
Short wait time; comprehensive hearing test; provided options for hearling aides; not wedded to one brand of hearing aides
May 28, 2024Alan H.Verified patient
I would go back to Dr. Frankel again. Very pleasant person and explains every thing in detail. Very professional.
Linda N.Verified patient
Dr. Jessica Frankel was great and she explained to me the outcome.
I would refer her to anyone having my same issues.
October 4, 2022Debra R.Verified patient
Dr Frankel was really nice, patient, explained everything very well and made me feel good about myself.
February 15, 2024E. Nechama M.Verified patient
Excellent professional qualified communicative audiologist
It’s a no brainer
Come hear for your hearing test
August 3, 2023Steven T.Verified patient
Best service, I’ve been a patient for 10 years; no one is better dealing with hearing issues than Dr Frankel
June 11, 2023Andrew J.Verified patient
Spent time explaining the testing process and results. Team was great and efficient. They saw me right away.
October 22, 2019Chad W.Verified patient
This was an appt for my mom- Dr Frankel was so kind and got her the hearing aids she needed. So pleased.
April 5, 2017Framces B.Verified patient
Quite thorough explanations of audiology tests. Received a comprehensive diagnosis. Great bedside manners!
March 15, 2018Initials hidden
No waiting, excellent audiologist, address concerns and takes her time, does not rush through appointment.
October 10, 2017Terry B.Verified patient
dr Frankel was wonderful. She guided me through the entire process answering all questions. Thank you!
April 9, 2018Susan H.Verified patient
Jessica has been one of the bright moments during some difficult hearing problems I have had.
April 24, 2019Gerard F.Verified patient
Great! Timely, professional, and friendly. The office space is also modern and comfortable.
April 1, 2016Emily S.Verified patient
Extremely friendly and professional, she explained everything in a super clear manner.
March 31, 2016Benjamin P.Verified patient
Competent, professional, very helpful, fruendky, easy to deal with.
August 23, 2023Philip S.Verified patient
The staff was informative, friendly and the service was prompt and efficient.
April 8, 2019Jane C.Verified patient
The doctor made me feel very comfortable. She answered all my questions.
Helen R.Verified patient
Fantastic hearing professional and a great staff. Highly recommend.
Initials hidden
Was a little surprised with the forms given their use of Zocdoc.
March 24, 2014Initials hidden
Overall good visit. Nice staff. Very efficient.
May 27, 2025Katherine V.Verified patient
Very professional and kind.
April 14, 2025Michael U.Verified patient
Very good professional experience.
March 18, 2025Filip F.Verified patient
Wonderful and friendly team who made me feel welcomed and comfortable from the minute I entered the office. Dr Frankel explained every test and the reason for conducting it clearly, followed by a clear explanation of the results and solutions going forward. I would highly recommend this practice.
May 9, 2023Joanna K.Verified patient
They should have called me to let me know they could not perform a cleaning at this office due to being an audiology clinic—not an ENT—since I specified that I was interested in a cleaning in my online appointment request. But the experience was still good!
Initials hidden
Wonderful and attentive doctor. Was extremely polite and thorough throughout the examination process and explained everything very clearly. Even gave me vitamin samples!
June 24, 2021Initials hidden
I’ve seen a few audiologists dealing with my hearing loss the past 5 years and Dr. Frankel was by far the friendliest and most informative of any of them. She listened to all my concerns and questions and made me feel welcomed to call or come back with anything I need. The front desk staff was wonderful as well and it was refreshing to go to an audiology office where everyone made a point to speak clearly and directly to me something I rarely experience at any doctors office even when I tell them I’m hard of hearing.
October 9, 2019Kristine E.Verified patient
Very friendly , helpful and understanding
Marif .Verified patient
The whole team at New York City hearing is excellent. I’ve seen different doctors,there over the last two years for checkups, warranty work. etc.
I have always left feeing unrushed and cared for. Customer service is of the best of any medical office I’ve ever been to.
November 22, 2017Daniel C.Verified patient
Overall quite satisfied
Initials hidden
Dr. Frankel is easy to talk to, understand any problems I encounter with my hearing disability and keeps up-to-date with my progress.
September 25, 2017Terry B.Verified patient
Everyone was pleasant and the Doctor was thorough with the examination. Very smooth from making the appointment to completion.
August 23, 2017Ronnie T.Verified patient
Dr. Frankel and her office were very flexible with scheduling the appointment. Everything went quickly and I felt she listened to my concerns and explained all the testing in detail. Excellent professionalism and office.
June 13, 2017Thomas V.Verified patient
Professional and to the point
March 20, 2017Jorge S.Verified patient
Everything was great -had a thorough exam
Bradlyn D.Verified patient
The visit itself was okay- a routine exam, but although i had done my research and my insurance told me there will be no copay she didnt know as she was a one woman show (probably no biller), and she said just pay me and i will return it if anything. she also said i would need a note form my doctors office although i have ppo and dont. i called my insurace back and they repeated that i have no copay and dont need a note. i called the provider bac and asked her to refund my copay and she was like you need to come to collect it as i dont have time to post it. i still havent recd my money.
She maybe a good doctor for those with hearing issues but if you are going for an annual audiology exam, avoid her. she clearly is inefficient with her billing.
January 12, 2017Mehernaz B.Verified patient
Very friendly and professional.
Michael K.Verified patient
Couldn't be happier.
July 19, 2016Eric G.Verified patient
Nice office, no waiting. Dr. Frankel was friendly and professional. She explained the results well, however I'm a musician/sound engineer and it was my first audiological evaluation, so I had a lot of questions, some answers of which I wasn't satisfied with. It wasn't the most comprehensive eval either (not tympanometry), maybe because my thresholds were so good...
Laura S.Verified patient
Very helpful professional friendly
April 18, 2016Judith L.Verified patient
I came in for CIEM fitting and it was an awesome experience, she even let me try some demo IEMs! Overall she was very professional and the fitting was quick and painless.
June 9, 2015Derek L.Verified patient
It's always a pleasure to see Dr. Frankel. Appointments are timed well so that there is little to no waiting time and yest she spends as much time as you may need. The office staff is also very friendly and you feel quite comfortable while there.
November 12, 2014Terry B.Verified patient
Dr. Frankel was a consummate professional, very informative, yet also comforting and put me at ease. I'd refer any of my family and friends to her!!!
June 24, 2014Christine B.Verified patient
Dr. Frankel was great. I immediately felt comfortable opening up to her; she's genuine, friendly and understanding. The office is very bright and clean; a big plus. I will definitely continue to see her.
March 5, 2014Initials hidden
Fantastic office.
November 29, 2013Corey G.Verified patient
Initials hidden
August 26, 2025Christine P.Verified patient
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March 25, 2025Kathleen K.Verified patient
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