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NYHD : Institute For Hearing & Balance

Audiologist120 E 56th St, New York, NY
4.94

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.86
Bedside manner
4.90
Insurances accepted
BlueCross BlueShield
Emblem Health
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
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Available appointments
NYHD : Institute For Hearing & Balance
120 E 56th St, Ste 430, New York, NY 10022
All provider availabilityAll provider availability
Today, Apr 4 – Fri, Apr 17
Insurances accepted
BlueCross BlueShield
Emblem Health
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
1 office location
NYHD : Institute For Hearing & Balance
120 E 56th St, Ste 430, New York, NY 10022
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NYHD : Institute For Hearing & Balance

Our Doctors of Audiology are passionate about combining the science and art of healthcare, to redesign how hearing and balance care are delivered. Whether you present with hearing loss, tinnitus, dizziness/ vertigo, or you are seeking ways to optimize your hearing or balance, our mission is to inspire and guide you to achieve a healthier, happier and more connected life. We accomplish this through a dedicated effort to educate and an unmatched level of care for those we serve. Our team has served as valuable advisors for patients and physicians from the New York City area and around the world for over twenty years. Every day, the patients we work with inspire us. Every day, we strive to help our patients live their lives inspired through optimum hearing and balance health.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.86
Bedside manner
4.90
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
124 reviews
Most relevant
I saw Dr. D’Auria since I asked for an earlier appointment. He was amazing! So very helpful, took time to explain everything.
Dr Kasper was extremely professional and knowledgeable. He addressed all my questions and concerns. Would highly recommend.
Verified patient
Had a great experience despite never meeting this doctor who i book for my appointment and no one ever talk to me about it.
Verified patient
Craig was took his time to explain my results and answer all of my questions. I felt satisfied at the end of my visit.
Verified patient
Nice friendly office where everything happened on time! I felt the technician explained everything very thoroughly.
Verified patient
He was very helpful and solved all my issues regarding musician related hearing loss and preventive solutions for it.
My visit was speedy and everyone in the office was extremely pleasant and professional. I would highly recommend!
Verified patient
I was delighted and impressed with this office and the staff in every aspect from greeting to discharge.
Verified patient
Dr. Kasper had a friendly demeanor and was thorough in his explanations. Clean and comfortable office.
Excellent!! Friendly, communicative, quick! I was really appreciative of his attention and care!
Verified patient
Great appointment. Dr. Kasper was very through, informative and pleasant. Highly recommended.
Dr. Kasper and his team were very friendly and knowledgable. Would definitely return.
Verified patient
Dr. Kasper and his resident were quite friendly and professional. Highly recommended.
Verified patient
Dr. Kasper was thorough, knowledgeable and his explanations were easy to understand.
Verified patient
Fantastic experience the entire office could not be more professional and caring.
Verified patient
Professional. Great beside manner. Very knowledgeable. Highly recommend.
Verified patient
I found him and his assistant to be kind gentle understanding and thorough!!
Verified patient
Dr. Kasper and his staff is top notch! Highly recommended coming here.
Dr was very through trying to determine my dizziness issues
Verified patient
Professional and friendly, but this was my first visit
Verified patient
Very kind and excellent at listening.
Verified patient
Dr. Kasper was fantastic. He took the time to deeply connect and understand my concerns and explain the avenues to treat my tinnitus. He was keenly aware of the challenges I face with these issues and took extensive tie and care to help me understand the nature of the problem. HIs staff was also quite helpful and courteous.
Verified patient
comprehensive - if needed would go back
Verified patient
Dr Kasper is wonderful! He was wonderful at explaining procedures and putting me at ease. He patiently listened and answered my questions. He provided so much helpful information! Jenna, who did my hearing test, was also lovely. Absolutely recommend!!
Verified patient
Dr. Kasper had an incredible bedside manner and I was extremely impressed with his vast knowledge regarding my issue. He took his time addressing all of my concerns and made me feel very comfortable. I would highly recommend him.
Verified patient
My experience with Dr Kasper's office was great. They ran through and comprehensive set of tests and explained a lot of jargon. They even advised me on whether over the counter hearing aids would be right for me.
Slightly unclear about the overall process. And, I was left , at the end without resolution of one of my issues. Probably an oversight by the staff, but I will have to call back for clarification of this medical issue. Aside from that, positive interaction all around. Peaceful office, and timely help with audiology tests, and clear English speech. Professional.
Kind and clear
The staff was extremely helpful and allowed me to switch my appointment from in person to telehealth on the same day. The meeting started right on time and Dr. Kasper was lovely and provided clarity, understanding and support regarding the issue bringing us to him.
An excellent physician. Good listener, good diagnostician and great communicator. Explains as he goes through tests, answers questions along the way. A real find !
Verified patient
Dr. Kasper is the ideal doctor -- competent, professional, smart and an excellent communicator. I could not ask for a more professional experience. He instilled confidence at each step of my visit.
Verified patient
Dr. Kasper is the best of the best. He is incredibly knowledgeable, patient, and caring. He took an incredible amount of time explaining the reasons behind my symptoms. He radiated confidence. A+++
Verified patient
Always a great experience! Thank you!
Fantastic visit. Dr. Kasper clearly loves his field and he seems to take great pleasure in educating patients about (at least in my case) tinnitus, how it happens, what can be done, options, the works! Wouldn't be surprised if he taught at some point. (Perhaps not coincidentally, a doctoral student was there as well who was also very good.) Nice, clean office. Highly recommended.
Verified patient
Great place. Very friendly and professional.
Verified patient
Extremely professional and personable. He took quality time to offer education and information to help me better understand my case.
Verified patient
What a wonderfully professional, kind, and empathetic team. I got in right away and never — not even for a moment — felt rushed or ignored. My visit was less like a medical appointment and more like a trip to an upscale boutique for people with tinnitus. Highly recommended.
Verified patient
Very pleasant, professional, caring and very patient. I was very nervous because I can’t hear but he was very understanding and helpful so with his staff.
Verified patient
Very happy. Ordered new device
Verified patient
My Husband and I had a great first appointment with Dr. Kasper and Dr. Zweig who were thorough and very knowledgeable. Everything from the intake through the detailed family history and the very in-depth and thorough Hearing Test, to discussion of the results went excellently. We were very pleased with the warm, kind bedside manner, calm and friendly demeanor of these caring and informative professional Doctors. The receptionist was very kind, warm, friendly and also welcoming. The Office was very bright, clean, warm and friendly. We feel like our hearing health and testing is in good hands and have definitely found a place that we highly recommend. Thanks Dr. Kasper, Dr. Zweig and staff.
Verified patient
My Wife and I had an awesome first appointment with Dr. Kasper and Dr. Zweig. They are fantastic and warm human beings that are very responsive to the needs of the patient. They were very professional, asked many detailed questions and the Hearing Test was more extensive than I have had in any other place. The Secretary was extremely polite and courteous the office was clean and very calming. Dr. Kasper will definitely be our Audiologist from now on. It was a pleasure, for us, to have not only found and met such detailed and professional Doctors but also kind and warm hearted human beings. Thank you Dr. Kasper, Dr. Zweig and staff.
Verified patient
Very professional, knowledgeable, clean office.
Verified patient
Dr. Kasper was prompt, polite, and thorough. He took the time to explain all of my test results, and didn't rush through the appointment. I highly recommend him, and his office!
Verified patient
Excellent all around! Highly recommended. I had not had a hearing exam in over 10 years, so felt one was due given regular use of earphones--in the New York city subway system at levels for which you receive warnings on your phone... I had a thorough audiological test in a pleasant environment with a complete overview of my range of hearing. The analysis of the results was detailed -- in fact, more detailed than I expected and my questions were answered in a fastidious manner. From the point of entering the doctor's office to the meeting with the audiologist and then the doctor, it was a surprisingly pleasant appointment. Just a few interesting stats that the doctor posted in his department: 1. 93% of white men ages 60-69 had high frequency hearing loss; 2. The odds of hearing loss were 5.5x greater in men vs wimen; 3. Smokers 1.69x as likely to have hearing loss
Verified patient
Dr. Kasper is great. However he shares the same problem that all audiologists share which is they are selling a bundled hearing device with treatment and service package which is outrageously over priced. I am a younger person with hearing loss and I don't actually need most of what the "bundle" provides. So I will be purchasing my hearing aids from an alternate provider.
Verified patient
Dr.Kasper is really a fantastic doctor. He takes the time to explain everything thoroughly and is very patient with questions. He is also extremely attentive and has a great bedside manner. th eoffice is beautiful and clean and even there is virtually no wait time. They were even very courteous when i was late for my second follow up appointment. I would highly recommend him to anyone looking for an audiologist
Dr. Kasper was very personable and caring. Clearly cares about his patients' hearing health and personal well-being. We went through two visits of hearing tests to make sure everything was tuned perfectly. I would certainly recommend his practice to friends and family.
I'm fairly surprised but I really enjoyed my visit. I never had an audiologist that actually spent time with me to make sure I understood everything. Dr. Kasper is very friendly, understanding, and accommodating. The front desk were so nice! They offered coffee, light conversations, dark chocolate, etc. I'm confident I made the right decision.
Dr. Kasper and his team were outstanding. I was immediately seen upon arrival. His team performed a thorough test of my hearing, and afterward Dr. Kasper patiently answered all of the questions I had. He was particularly knowledgeable on topics related to using headphones, ear-buds, and listening to audio for extended periods of time. I was very happy with my visit and would recommend him without any reservations.
Verified patient
My brother and I accompanied our 92 year old mother to meet Dr. Kasper and discuss the need for hearing aids. To be honest we planned on seeing more than one audiologist to compare prices and make sure our mother was getting appropriate care. To our delight, Dr. Kasper was wonderful! We were seen right away. He spoke to Mom directly and detailed all of the results of her hearing tests. He explained the various options to all of us and answered all of our questions. His office staff were pleasant and easy to work with. The office is bright and easily accessible for people using walkers or wheelchairs. I highly recommend Dr. Kasper and feel fortunate we located him so easily through ZocDoc.