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OnPoint Urgent Care - Houston

8 specialtiesHouston, TX • 2 locations
3.31

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.31
Wait time
4.01
Bedside manner
3.87
Insurances accepted
99% of patients have successfully booked with these insurances
BlueCross BlueShield
UnitedHealthcare
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Available appointments
OnPoint Urgent Care - Houston
3905 Richmond Ave, Houston, TX 77027
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
BlueCross BlueShield
UnitedHealthcare
2 office locations
OnPoint Urgent Care - Houston (1 of 2)
3905 Richmond Ave, Houston, TX 77027
OnPoint Urgent Care - Houston (2 of 2)
3905 Richmond Ave, Houston, TX 77027
1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.31
Wait time
4.01
Bedside manner
3.87
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493 reviews
Most relevant
Everything went smoothly. No waiting time. Was treated and explained well.
She is very caring
Verified patient
I paid for Onpoint urgent care to see a provider and was prescribed over the counter medication that cost less than $5. I let you be the judge of how I feel
Very pleased. Appreciated the questions and advice regarding the intention of my visit.
Verified patient
She was clear, straight to the point and confident. Great overall experience.
Verified patient
Never had the appointment. Waiting in the video chat for over 40 mins
Verified patient
Same day appointment. Provider very knowledgeable and offered alternatives to medication!!!
Verified patient
Great experience and the doctor was very thorough!
Verified patient
Excellent Dr.
Verified patient
Very Very Very good
Verified patient
The video visit was perfect for me do to I was at work and it was very good to work around my schedule. The doctor was very nice and helpful with my questions and needs.
Verified patient
Great bedside manner and a great listener. When I need a doctor again I will absolutely see Dr Ali.
Verified patient
Would not recommend, all I saw during the video call was the providers forehead and he did not bother to introduce himself.
This website is garbage, I looked for a specific doctor for ENT and it sent me to a general urgent care. Worthless.
Verified patient
I had a great experience with the doctor, he was very clear and understanding.
Verified patient
Good to know I can utilize this app to find quality health care.
Verified patient
Would not recommend. Horrible Person to be in this professional
Verified patient
No prescription was ordered into my pharmacy. Please help
Verified patient
The office staff and doctor were quick, friendly, patient and helpful.
Verified patient
Yes , I would go back good service . Great atmosphere
Verified patient
My meeting with A. Ali was exactly what I needed. I was able to schedule a video appointment on an emergency basis. The check-in was easy and not time consuming. And the appointment started on time. A. Ali listened carefully; quickly diagnosed my condition; and submitted a prescription to my pharmacy. I would refer a friend to visit with him in the future.
Verified patient
N/a
Verified patient
He didn't help me with anything. I need help
Verified patient
The Urgent Care clinic was great! The provider who helped me was attentive and patient
Verified patient
Would recommend for anyone who needs a doctors note.
Verified patient
Visit went great Ali was very informative and a great listener
Verified patient
I booked for an online video visit 5days ago and never received my medication.
Awesome virtual chat. Very informative. Really useful for busy individuals.
Verified patient
Great bedside manner and very thorough. Excellent experience.
Verified patient
Great other than needing medications called into the pharmacy
Verified patient
It was very quick and easy. From finding the dr to booking the appointment! With a busy mom of 2 being able to find a virtual appointment quickly was a life savor. The dr was well knowledgeable asked the right questions and gave me the help I needed!
Verified patient
Thank you so much!
Verified patient
None raison
Verified patient
I was waiting for a tele health visit for almost an hour . I was told the doctor has many patients in the office I had to wait . I was waiting for an hour still no consultation. Absolutely unprofessional.
Verified patient
I was amazed how quick and professional both dr were they both took care of my needs with no hesitation. I recommend them both to anyone who has a problem
Verified patient
The doctor was amazing.
Verified patient
very very helpful. the old black lady, i'm sorry i don't remember your name, heard me out and helped me get the appropriate meds for my situation and pain. thank you!
Verified patient
I had a virtual visit for a sore throat and I was charged an arm and leg . Just for 5 minutes that was in the virtual visit. They didn’t even prescribed any medication or anything.
Doctor was on time and thorough.
Verified patient
Wait time for the virtual appointment was a bit long, but I was able to get what I needed out of it. The doctor was very nice, listened to me, and the staff who answered my phone call were direct and to the point. Very nice. The wait for the doctor to hop on the call was long but I understand it's an ER so they're probably pretty busy.
Verified patient
Multiple same day appointment time slots available. Professional, prompt and courteous service. Will definitely recommend.
Verified patient
Awful experience, it put me in the worst mood ever. Not helpful at all.
Verified patient
The doctor I got didn’t listen to me it didn’t even seem like he was a real doctor the logo for the supposed office was on a piece of paper taped to the wall
Verified patient
They were very helpful and the Dr was fabulous
Verified patient
Nice and very friendly
Verified patient
Good
Verified patient
It was a total waste of time I would not have made the appointment if I would have known that they weren't able to do anything or help me at all. This app is more of clickbait. Doctrine app is a better app and it works instantly
Verified patient
Everything was great.
Very friendly patient and professional
Verified patient
Time waster
Verified patient