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Optimum Health Rehab and Wellness

ChiropractorCumming, GA • 7 locations
4.90

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.00
Bedside manner
4.33
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Available appointments
Optimum Health Rehab and Wellness
5610 Bethelview Rd, Ste 300, Cumming, GA 30040
All provider availabilityAll provider availability
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
7 office locations
Optimum Health Rehab and Wellness (1 of 7)
4500 Hugh Howell Rd, Ste 110, Tucker, GA 30084
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Optimum Health Rehab and Wellness (2 of 7)
5910 Suwanee Dam Rd, Ste 200, Sugar Hill, GA 30518
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Optimum Health Rehab and Wellness (3 of 7)
3441 Lawrenceville Suwanee Rd, Ste A, Suwanee, GA 30024
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Optimum Health Rehab and Wellness (4 of 7)
2085 Hamilton Creek Pkwy, Ste 160, Dacula, GA 30019
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Optimum Health Rehab and Wellness (5 of 7)
5610 Bethelview Rd, Ste 300, Cumming, GA 30040
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Optimum Health Rehab and Wellness (6 of 7)
2445 Moon Rd, Ste 4, Grayson, GA 30017
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Optimum Health Rehab and Wellness (7 of 7)
47 Highland Pavilion Ct, Ste 102, Hiram, GA 30141
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1 of 7

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.00
Bedside manner
4.33
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56 reviews
Most relevant
Do not book with this office. They cheat their patients. I was told that they utilize out of network benefits but they were "willing to match" my in network deductible and I had to pay at time of service. I paid the deductible and then later called my insurance company where I was told I was only supposed to pay the specialty copay amount. Then, the chiropractor hurt me and never returned my calls about the pain and discomfort I had after the adjustment.
Verified patient
Yes, But is to earl to recommend his services
Verified patient
Dr Shelley Martin explained my issues clearly by showing me what is going on with my neck bone from the x-ray, which helps me understand what I need to pay attention to improve my health condition.
I was under the impression they were in network according to their page on Zocdoc. After I booked the appointment I was notified that I would need to pay a certain amount for the first appointment until they verified my insurance and if it was determined that it was in network, it would be credited to your account. It felt sketchy because ZocDoc said they accepted my insurance, but I had really bad back pain and I needed to be seen by someone asap. Literally as I was leaving my appointment I was told my insurance was out of network & that I would need to pay out of pocket for sessions, from there I was told of a plan they have to cover for out of network patients. Ultimately,I felt as if it was a bait & switch to get me to pay money for something I was under the impression insurance covered. Other than that, the staff was polite & I received a pretty good adjustment. My only advice is to confirm if they are in network before your first appointment. Not everyone has cash to burn.
Verified patient
Verified patient