Optum Medical Care in the New York and New Jersey region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group) offers you and your family access to more than 1,300 providers, with primary and specialty care offered in 66 locations, and urgent care in more than 32 locations across New York and New Jersey.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.79

Wait time

4.58

Bedside manner

4.84

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

10225 reviews

Most relevant

Super friendly, very attentive and I was seen right away. I’m happy I found my forever primary care doctor

November 14, 2025Jodi R.Verified patient

Once again an excellent visit with Dr Bisogno. A kind , caring and attentive Doctor. Good listener and very patient focused.

February 5, 2025Yorick P.Verified patient

Dr Bisogno is always friendly, efficient and aware of previous visits and medical history. Good follow up appointment

January 22, 2025Yorick P.Verified patient

Dr. Bisogno and his staff were very personable and made me feel comfortable. Listened to my concerns.

August 13, 2025William L.Verified patient

Cannot recommend highly enough. I felt heard, not rushed, understood. Great experience for my first appointment!

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Me pareció excelente médico el doctor James lo recomiendo muy buena su consulta excelente atención

July 23, 2025Yilmar E.Verified patient

Very thorough, thoughtful physician who wants to partner WITH me regarding my health care. Great support team, too!

November 16, 2024Susan A.Verified patient

The positive reviews on Zocdoc were correct! Very good first appointment with a new doctor. Happy to go back to him again.

June 11, 2024Thomas K.Verified patient

Everyone in the office was wonderful. If they were on the Upper West Side, I would switch doctors.

July 3, 2025Rosa M.Verified patient

Great doctor. Listened to my concerns carefully and professionally. I will keep him as my primary care doctor.

December 18, 2024Hugh Y.Verified patient

I like Dr Bisogno he is knowledgeable and got me on the right path with referrals. Blood pulled in the office

December 10, 2024Robert H.Verified patient

Great experience! In and out. No surprises. Very happy with the whole thing.

January 9, 2026Walter L.Verified patient

Dr. Bisogno and his staff are incredible! They are so helpful and responsive. Cannot recommend enough.

March 14, 2025Katherine C.Verified patient

Got there an hr early was seen right away. Everything went smoothly ????

January 6, 2026Aidan M.Verified patient

Great visit, he was very attentive and asked me if I was okay with the treatment plan before we continued

October 27, 2024Emnet S.Verified patient

i liked the doctor and was helped very well, he asked the right questions and made me comfortable during the visit

March 14, 2024Initials hidden

He was friendly and all but as a professional, I dont have enough to recommend

August 21, 2025ibrahim ilkim K.Verified patient

Amazing Doctor and staff! Finally a PCP that listens.

April 1, 2026KEIRY L.Verified patient

Very polite and to the point, professional while being understanding

August 13, 2025Sihan Z.Verified patient

Easy, friendly and really put me at ease even though it was for a simple physical

gavin V.Verified patient

The doctor who attended me was very professional and I feel that I am in good hands

November 15, 2024Anita P.Verified patient

solid, punctual, professional. how it should be. Robert

September 2, 2025Robert P.Verified patient

This was my first visit and exceeded my expectations. I found my new GP.

November 26, 2024Sidnie J.Verified patient

It was an initial visit. Dr Bisogno was helpful to the point and helped me

November 15, 2024Robert H.Verified patient

Terrific overall. Cannot think of any improvements.

September 3, 2025Robert P.Verified patient

Very kind doctor and very organized office. I will be returning!

February 17, 2025Lauren L.Verified patient

The visit was a pleasure and did not take very long. doctor was very personable.

February 20, 2024Breandan O.Verified patient

Dr Bisogno was very thorough and friendly. I highly recommend him as a provider.

January 16, 2024Richard S.Verified patient

Very friendly and trustworthy visit! Felt like I was in good hands.

November 6, 2024Matthew M.Verified patient

The Dr. is friendly, attentive, and thorough. I give him high marks.

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doc was great, staff was great...great experience all around.

January 17, 2025Steve P.Verified patient

Fast lab results, clear and effective communication

May 11, 2025Alexander V.Verified patient

The staff was cordial, and environment was very clean

February 27, 2025Kareen R.Verified patient

Yes I would go back and I highly would recommended to a friend

July 17, 2024Maria Valdez-tapia V.Verified patient

Dr. Bisogno was fantastic. Totally put me at ease.

February 25, 2025George S.Verified patient

Great doctor! Excellent bedside manner, thorough, very kind, not judgmental, and incredibly knowledgeable. Will absolutely be going back.

April 14, 2026Jesse A.Verified patient

Dr Bisogno was excellent. He reassured me we would work together to find the cause of my symptoms, starting with labs. Had very good rapport with him and would love to keep him as my new primary care physician.

February 27, 2026Alison S.Verified patient

Great service. Highly recommended.

January 29, 2026Royston A.Verified patient

The three tests I requested were not performed, only one was done. The doctor's communication was not friendly, but rather passive-aggressive. I would not go back and I do not recommend this doctor; I am already looking for a very specialist to go to.

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Very personable doctor!

December 31, 2025Lamia R.Verified patient

Very friendly and personable.

December 9, 2025Jun Ho K.Verified patient

Awesome doctor, great listener, would recommend

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The staff was friendly and very professional. The wait wasn't long at all either, I was seen almost right away. Definitely would recommend.

November 23, 2025Initials hidden

The doctor asked questions and listened to my slightly lengthy story to understand the cause of my problem. No solutions were offered since there were no tests done. So, after the blood test, the picture would be clearer. No problems!

November 12, 2025Maxim A.Verified patient

Very nice

November 4, 2025Jennifer G.Verified patient

They were helpful and professional

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He’s the best!!

September 23, 2025Alanna C.Verified patient

Dr. Bisogno was very kind, attentive, and answered my concerns completely. Excellent first visit. I would highly recommend.

September 19, 2025Reddrick B.Verified patient

One of the best doctors offices I’ve ever been. They’ve followed up with phone calls and made me feel I could reach out anytime with questions or concerns.

September 11, 2025Nafeesa M.Verified patient

Great

August 20, 2025LARRY M.Verified patient