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Orange County Hand Surgery Specialists

Hand SurgeonTustin, CA • 2 locations
4.94

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.32
Bedside manner
4.92
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
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Available appointments
Orange County Hand Surgery Specialists
15000 Kensington Park Dr, Ste 350, Tustin, CA 92782
All provider availabilityAll provider availability
Today, Aug 1 – Fri, Aug 14
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
2 office locations
Orange County Hand Surgery Specialists (1 of 2)
15000 Kensington Park Dr, Ste 350, Tustin, CA 92782
Get directions
Orange County Hand Surgery Specialists (2 of 2)
11190 Warner Ave, Ste 307, Fountain Valley, CA 92708
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1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.32
Bedside manner
4.92
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Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
54 reviews
Most relevant
Dr Chi's business is growing. Very simple because more patients will come to her due to her professional and people skill.
Verified patient
She was very friendly professional and sympathetic which I like. Her injections were relatively painless.
Verified patient
This Dr. and staff are INCREDIBLE. The wait was my responsibility. I am impressed by this entire office.
Verified patient
Very prompt and professional. The friendly staff is quite knowledgeable! Highly recommended.
Verified patient
It was a great visit. The visit wasn't rushed and she answered all my questions genuinely.
Verified patient
Excellent surgeon. Great bedside manner. Explains things clearly and concisely.
Verified patient
. I I'm going on the 18th of January my previous experience with dr. Chi is good
Verified patient
Very friendly and staff was great. Quick service but didn't feel rushed.
Verified patient
She was amazing! Her staff is wonderful! Took all my nerves away..
An excellent, knowledgeable, highly professional medical practitioner.
Verified patient
She was awesome she explained everything about my trigger thumb
Dr. Chi is excellent and her office staff is great as well.
Very through explanation of my injure and a honest solution
Really thorough diagnosis/analysis and friendly.
Verified patient
I saw Dr. Chi for my trigger finger. She is extremely pleasant and professional showed me the procedure animation video on this I-pad, which is really helpful. I saw several doctors for my finger surgery and will be going with Dr. Chi. Her staff are very helpful as well, overall a great experience.
Verified patient
She was professional yet pleasant, informative explaining my problem and options and efficient with the shot into my hand! I would highly recommend her!
Verified patient
I was really pleased. Dr. Chi was very patient and knowledgeable. She didn't recommend any superfluous treatments, and she really listened to me when I spoke about my discomfort. I never thought I'd have a favorite Orthopedic surgeon, but Dr. Chi is it!
Verified patient
Dr. Chi was very professional yet friendly. She explained the procedure she was to perform and gave me the opportunity to ask questions. She was highly recommended by my rheumatologist and I definitely agree with his opinion.
Verified patient
She was very professional and explained everything in a clear understandable manner. I really appreciated the time and care she took with me.
Verified patient
Dr. Chi and her entire staff were wonderful! The doctor was very thorough in her diagnosis and the proposed treatment. Her staff was courteous and diligent as they made my office visit a good experience.
Verified patient
I loved her and her staff. They made me laugh, while still being professional. I was full off nerves and pain, but they got me right, diagnosed me correctly ( something my previous Dr. couldn't do). Explained my diagnosis, and treatment. It was wonderful!
Verified patient
I would recommend Dr. Chi to any of my friends or family that have any sort of serious hand injury. Three weeks after my surgery and I am able to type and write. Dr. Chi is highly qualified and did a great job on my surgery
Dr. Chi was very pleasant and thorough explaining my injury and the steps she was taking to complete her exam. Didn't really want to meet her under the circumstances (messed up hand) none the less she made this a pleasant office visit which I find to be a rare quality today. GOOD JOB DR CHI
Verified patient
Very professional, generous with her time and very accurate and understandable discussion of possible treatments. Excellent second opinion.
Verified patient
Receptionist and office staffs were very courteous. My visit was very smooth and uneventful. Dr. Chi identified my injury promptly and was very professional in helping me understand the issues and how she plans on treating it. Pretty awesome visit.
Verified patient
Dr. Chi was very professional and handled my issue with competence. I would definitely recommend her. I'm impressed with her office AND how efficiently ZocDoc connected us! It was seamless!
There were no wait time. Reception staff were pleasant, professional and efficient. The facilities were clean, neat. Best doctor experience so far. Also I was repeatedly reminded by ZocDoc text and by Dr. Chi's staff several times prior to the appointment, which is good. Hope Dr. Chi will keep up this standard in her continuing cares of her patients.
Verified patient
Dr Chi did a great job of explaining the issue and related treatment. excellent bedside manner. Seemed very knowledgeable. Would highly recommend.
I would rate Dr. Chi as a 10/10 for her professionalism, knowledge, and warmth. On that same scale, however, her front desk staff gets a 1/10. I had numerous bad encounters with one secretary over the course of about 10 different phone calls in two days. She was rude, unhelpful, lacked basic telephone skills, and needed to have her hand held through the insurance confirming process. At one point she called just before my appointment to cancel it due to what she decided was apparent non-coverage. This ultimately resulted in me having to conference her in on a call with the insurance company to carefully explain and re-explain (and RE-explain) my insurance benefits and why I was covered. Let's just say she's a bit slow to understand and process what she hears. When people are in pain and in need of medical care, it is unacceptable to unceremoniously reschedule appointments, not return calls, screen client calls, and make very uninformed judgement calls with regards to insurance. It is unfortunate that such a great doctor was such a hassle to meet with.
Dr. Chi and her office staff were incredible. They were so nice and understanding when I accidentally showed up unprepared. They were insistent on making sure I had everything I needed and Dr. Chi made sure my wrist was taken care of. Definitely appreciate everything they did for me. I highly recommend them!
I thought she was fantastic. Very knowledgeable and helpful. Her staff was fantastic too. I was late because traffic was horrific, but her staff was very calm and understanding. I filled out my paperwork and went straight to have x-rays taken of my shoulder. Talked to the doctor about the x-rays. She gave me a steroid shot to relieve the pain and referred me to physical therapy. There was no messing around, she knew exactly what to do and it was like clockwork. I felt like she really cared about what was ailing me. I usually hate seeing doctors, because they make you feel like you're making up your ailment to annoy them or something. Dr. Chi and her staff were very sweet and welcoming.
Verified patient
My visit with Dr. Chi was fine, ZocDoc reservation system is really screwed-up.I originally made an appointment at 0800 for 4/28 which showed on ZocDoc as available. I then received call fro the Dr.'s office saying the time was not available so it was changed to 1030. I received an e-mail on 4/27 from ZocDoc reminding me of my 0800 appointment for the 28th.It's good I didn't follow the ZocDoc reminder.
Verified patient
Great experience. Very friendly staff
Verified patient
Dr. Chi is the best surgeon I have ever had (and I have plenty!) She is not only amongst the top in her field, she is incrediby compasionate and professional. She also surrounds herself with an amazing staff who are the best.
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