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OSA - Orthopaedic Surgical Associates
4.93
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.93
Wait time
4.49
Bedside manner
4.67
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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OSA - Orthopaedic Surgical Associates
2 Lan Dr, Westford, MA 01886
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaUnitedHealthcare
2 office locations
1 of 2
Providers at OSA - Orthopaedic Surgical Associates (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.93
Wait time
4.49
Bedside manner
4.67
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
590 reviews
Most relevant
Great guy and I was pleased with the alternative route I was given as an option. Was talkative and communicated well.
August 5, 2026Matt G.Verified patient
I came in with excruciating pain and was sent away without pain medication. Unacceptable.
Initials hidden
This is a problem with ZOCDOC, NOT my physician. I asked for someone who could treat Baker’s Cyst surgically and you sent me to someone who does not treat Baker’s Cyst surgically. I don’t know how much more clear I could have been?
March 13, 2025Morgan B.Verified patient
very good
February 18, 2026Lawrence L.Verified patient
excellent
July 5, 2025Shanay P.Verified patient
Very please with the hole experience.
January 6, 2025Gale M.Verified patient
Staff was friendly , I didn’t wait long at all.
Dr Lapp was nice , to the point very friendly , explained everything to me that needed to be .
December 4, 2024Holly C.Verified patient
It was great experience with well trained personnel, and we love the doctor we saw!
March 17, 2026Danielle D.Verified patient
Clean and friendly environment. Dr Alter explained my situation thoroughly, he was very attentive and knowledgeable.
I highly recommend Dr. Alter and his group.
May 19, 2026Fred W.Verified patient
Totally good experience
November 8, 2025Reeja R.Verified patient
Already spoke highly to friends about my Dr. Alter experience. Actually I have already recommended Dr. Alter to a staff member of ours who has been experiencing difficulty with her carpal tunnel issues. Dr. Alter reviewed my record, listened to me, talked of options and shared a direction going forward. I left the office relieved and very pleased.
Thanks, Jason
October 1, 2025Jason H.Verified patient
Very professional
May 29, 2025Frank M.Verified patient
My Doctor was young knowledgeable vibrant accepting to factual input understanding with a great amount of empathy !
June 11, 2025Stuart P.Verified patient
Dr. DiSegna is an excellent doctor he addresses the issues in a very specific manner. I recommend him 100%
May 30, 2024Estebania S.Verified patient
Convenient booking, very friendly and efficient staff prepared for my visit with x-rays taken before seeing doctor. Doctor knowledgable and personable.
April 23, 2026Paula M.Verified patient
I found the staff an Dr. to be very informative friendly an my overall experience was made easy an understandable, there very knowledgeable an compassionate. After I was checked in I was then ex-rayed an quickly saw the DR my overall appointment was well under 45 minutes an for me thats quick.
April 3, 2026Lana M.Verified patient
Knowledgeable doctor, provided options and we reached a decision collaboratively on next steps. Highly recommend
September 30, 2025Octavia C.Verified patient
Was nice to see Dr Gerber again was his patient prior to moving to another State moved back and had to see him again He’s THE BEST DR
February 9, 2026Nancy M.Verified patient
Having just met Dr. GerberI was very impressed by his willingness to listen, his proactive approaches to my various injuries as well as his willingness to address all of them at once. He was all business in the most efficient and effective way possible. I truly felt cared for and I realized that I had made the correct decision :-) ????
April 10, 2025Thomas S.Verified patient
Dr.Gerber was extremely professional and thorough during my initial visit for knee replacement procedures and after care Entire staff was very helpful and professional as well .Would highly recommend this practice to others.
February 23, 2025David L.Verified patient
Explained everything thoroughly
June 10, 2026Deborah D.Verified patient
Listened and attentive!
May 20, 2026Yolanda C.Verified patient
Efficient service, Dr. Wu's colleague (PA) was amazing, patient, and knowledgeable. I already knew I was going to an excellent ortho.
Highly recommend based on my own patient's experience and family.
September 15, 2025Nicole T.Verified patient
Excellent doctor
Initials hidden
I had very positive patient experience with Dr. Prybyla since he listened carefully to my health concerns and offered a treatment solution.
September 8, 2025Adam S.Verified patient
Short and sweet
April 4, 2025David G.Verified patient
Jessica the nurse practitioner was excellent and answered many questions I had.
I saw Dr Prybyla right after Jessica and he was also excellent and we have a plan going forward .
I highly recommend this office .
December 9, 2024Sheri S.Verified patient
Office ran like a well oiled machine. Staff and doctor were very helpful, professional, pleasant and on schedule!
August 26, 2025John N.Verified patient
Dr Holstein is super nice , down to earth
Loved him !!
April 28, 2025Joyce C.Verified patient
Great doctor! Very communicative and friendly
Initials hidden
I felt rushed and that I didn’t have the doctors full attention at all. Office and staff very nice though
January 16, 2025Sebastien D.Verified patient
Yes I would recommend Dr Kim to any of my friends and family she was very helpful to my needs.
May 3, 2025Danny H.Verified patient
Super helpful will definitely see her again! Very thorough!
August 31, 2025Bella C.Verified patient
Dr. Kim was was a new doctor to me and loved the time and sincere interest she spent listening to me and my concerns. Her bedside manner was topnotch. It was a super pleasant experience and I would 100% recommend her.
December 14, 2025Leah T.Verified patient
Yes 10 plus 10 she’s amazing
July 24, 2025Magali M.Verified patient
I was so impressed by Dr. Kim and her whole staff. The woman at the front desk was friendly and responsive. The nurse who took me back to the examination room was prompt, funny, and efficient. Dr. Kim came into the room literally 30 seconds after the nurse told me she'd be right in. The x-ray tech was fast and fun to work with.
Dr. Kim was super attentive with great bedside manner. She really listened to me, took extensive notes (which were sent to me via an email link 1.5 hours after my appt ended), and was clear and concise wen giving me her diagnosis and next steps. She also explained to me much more clearly than another doctor I had seen a few months ago why PT would be helpful and specifically recommended a PT near my house.
I have no negatives. Everyone at the office was great at their job, extremely efficient, and responsive. I would recommend them highly to anyone.
July 11, 2025Laura L.Verified patient
I'm very pleased with my visit. Dr. Kim answered all my questions, explained in detail what was wrong, what I needed, and instructions were very simple. I would go back if needed.
Initials hidden
Dr. Kim is an excellent listener. She offered and accurate diagnosis and provided me with a referral for physical therapy that was able to resolve my issue. I am very happy with the experience and would highly recommend her, as well as the practice.
May 21, 2025Initials hidden
The experience was awesome. Clean quit office . Doctor had a perfect bedside manner . Answered all our questions. Yes we will be going back.
May 4, 2025Anthony M.Verified patient
Dr. Kim listens to you, explains things carefully, goes over x-rays and answers all of your questions. She explains what you have to do to heal and the time it will take. I like how thorough she is. She has fixed 4 broken bones of mine.
January 8, 2025Carol S.Verified patient
Dr discussed the history in details and described what it could potentially mean. Very receptive and listened to all my complains. She provided recommendations on exercises for my hips. Was very proactive in taking X-Rays and discussing what can be done immediately and what we can do in the long term. Overall, the doctor is very knowledgeable and addressed my issues.
December 10, 2024Anjali P.Verified patient
They were very good and clear on what they were doing and explained to me what they saw on my X-rays .
January 3, 2026Deborah M.Verified patient
Dr. Thomas Herron is a very intelligent and caring doctor. His bedside manors are amazing. He explained everything to me through out my appointment. I highly recommend Dr. Thomas Herron.
May 21, 2026David N.Verified patient
Provider didn’t listen to my concerns. They gave me a prescription that I a still waiting to be sent to the pharmacy 9 hours after my appointment
February 20, 2026Venus G.Verified patient
I had no idea that everything regarding checking in was done via phone
But it was all good
August 30, 2025Mondelle H.Verified patient
Great
June 18, 2026Paul N.Verified patient
Well l always have trouble with paperwork .but l was help by the staff at the window where you sign in a was very kindhearted . Overall it was my first visit an l was very pleased with my visit .
March 19, 2026Daniel F.Verified patient
On my referral sheet after the appointment, the doctor marked down the wrong issue that I was seeking treatment for. Felt like I wasn’t listened to and rushed out. All of the other employees in the office were very kind and helpful.
Initials hidden
Excellent doctor, staff was incredibly friendly & professional, very busy office but well organized and clean. All staff was wonderful
October 20, 2025Liz D.Verified patient
Very professional and knowledgeable.
July 17, 2025Initials hidden
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