Outback Physical Therapy

Physical TherapistSomerville, MA • 2 locations
4.60

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
4.72
Bedside manner
4.93
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Available appointments
Outback Physical Therapy
149 Highland Ave, Somerville, MA 02143
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
2 office locations
Outback Physical Therapy (1 of 2)
149 Highland Ave, Somerville, MA 02143
Outback Physical Therapy (2 of 2)
475 Harvard St, Brookline, MA 02446
1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.60
Wait time
4.72
Bedside manner
4.93
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41 reviews
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Amazing experience!
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Great spot and I love this app
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I spent time and money traveling to this office based on their confirmation, only to be turned away upon arrival. This indicates a breakdown in communication and appointment management. It is concerning to be told an appointment can be accommodated and then be denied service after arriving. Additionally, the decision was communicated through the front desk rather than addressed directly, which further contributed to the confusion. The front desk staff were courteous and professional throughout the interaction and acknowledged that the situation had not been handled appropriately. When they attempted to reach the therapist for clarification, they did not receive a response. Due to this experience, I will not be returning and would recommend choosing an office with clearer communication and more reliable appointment practices.
it is a great experience.
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