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Pacific Oaks Medical Group
17 specialties150 N Robertson Blvd, Beverly Hills, CA4.83
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.80
Bedside manner
4.89
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Pacific Oaks Medical Group
150 N Robertson Blvd, #300, Beverly Hills, CA 90211
Today, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
Providers at Pacific Oaks Medical Group (0)
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Pacific Oaks Medical Group
At Pacific Oaks we strive to provide the highest quality of medical care to our patients; offering the most appropriate and current diagnostic and therapeutic modalities in an honest, supportive, respectful and compassionate manner. We want our patients to feel they are being viewed by the providers and staff, as unique, whole people, with individual needs. By listening carefully, we strive to understand and care for each persons needs.
We believe that health care is a team effort. We believe that the individual should be at the center of the health care team. Our goal is to develop mutually fulfilling physician-patient relationships based on open communication and respect. Patients can trust that our providers are giving medical opinions based on the best, most current knowledge. Our providers attend continuing medical education courses regularly to be sure the information they impart is complete, accurate, and at the cutting edge of medical science. We look forward to empowering you to take care of your health!
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.80
Bedside manner
4.89
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
497 reviews
Most relevant
Dr Flores was attentive, friendly, and knowledgeable. I felt very comfortable and safe.
January 17, 2024Alex K.Verified patient
Incredible care and service. I loved the staff and every practitioner. Excellent care
September 13, 2023Kathleen M.Verified patient
Will Flores is the best provider I’ve ever seen. Thorough, preventative, and caring.
June 30, 2023Cody L.Verified patient
Excellent A+++ Will is caring and understanding - wonderful medical proffessional
TGVerified patient
Just an amazing office with compassionate and friendly staff
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Excellent PA. Took his time and was very knowledgeable.
February 1, 2024Thomas A.Verified patient
Great Doctor!!!
February 21, 2024Initials hidden
The BEST doctors in the world!
February 14, 2024Jason A.Verified patient
William Flores PA is always thorough and efficient! He has a very calm demeanor and makes u feel at ease and comfortable , and is just an all around good person!????
December 28, 2023Lorne G.Verified patient
Will is the BEST
December 27, 2023Jason A.Verified patient
Awesome provider and the team as well
October 8, 2023Brian C.Verified patient
The whole team is awesome!
September 15, 2023Brian C.Verified patient
I have been going to Dr. William Flores for almost 8 years, he is amazing, cares for his patient, great listener, always willing to be flexible and help whenever needed. He is amazing. I had to switch the hospital just for him and he is my favorite doctor.
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This doctor is hands down the BEST doctor around! Everything about him checks every box. I’ve been with my previous doctor for 15 years until he recently passed. Dr. Will is the best replacement in LA! Very Satisfied
August 30, 2023Jason A.Verified patient
Will Flores has been my PCP since circa 2012. Will sets the standard at what he does. I owe my life to him for all he’s done for me. Best of luck finding a better PCP than Will…
Artin S.Verified patient
Awesome
JMVerified patient
follow up - He is alway amazing!
RYVerified patient
Dr. Will is a true healer. He is patient and cares and listens and knows exactly how to cure the ailment. I know Dr. Will is the most concerned and knowledgeable doctor I have ever known.
April 9, 2023Deborah S.Verified patient
The best!
April 1, 2023Gray R.Verified patient
Personable, attentive, listened, caring.
March 8, 2023Evan F.Verified patient
Dr. Flores was amazing. He listened to my concerns. He had solutions with explinations. He took time for me. The best a doctor can do is listen and have conversations. Dr. Flores did that and so much more. He made me feel comfortable and confiedent I am in the best care possible.
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April 15, 2024Timothy M.Verified patient
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April 1, 2024Amber T.Verified patient
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February 29, 2024Brian P.Verified patient
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February 1, 2024Nicholas P.Verified patient
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September 27, 2023Tiffany S.Verified patient
September 20, 2023Alexander G.Verified patient
September 20, 2023Kathleen M.Verified patient
September 16, 2023Teddy S.Verified patient
September 12, 2023Chloe S.Verified patient
September 4, 2023Joshua G.Verified patient
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August 22, 2023Zamyj J.Verified patient
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May 8, 2023Loraine P.Verified patient
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Dr Tellez is a excellent doctor. He takes the time to understand my health issues. He is very friendly and competent.
March 12, 2025Arthur P.Verified patient
I came in as a referral from a friend and he was right! great doctor and a great office team. Schedule your appointment!
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Dr. Tellez is an amazing doctor. I'm so happy to finally be in good hands and start taking care of my health and mind.
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What an incredible experience. I’ve been trying to find a primary care for years, and with Dr. Téllez, I finally did.
March 17, 2023Steven M.Verified patient
Been coming to this doctors office for 8+ years. Great, friendly and super knowledgeable staff and Doctors.
May 11, 2023Initials hidden
One of the best doctors I’ve been to, and the office staff was amazing.
December 18, 2024Darren C.Verified patient
Very quick and smooth experience, felt welcomed and you know all that stuff it was great.
June 30, 2023Josh S.Verified patient
Dr. Tellez was very knowledgeable and caring. The whole staff is great. Highly recommended
April 12, 2023Initials hidden
De. Téllez is an unbelievable doctor. I’ve searched years for a doctor like him.
March 19, 2024Steven M.Verified patient
It was excellent and I truly appreciate the level of care provided by Dr. Tellez
November 28, 2023Timothy S.Verified patient
Took the time to deal with all my issues. I would highly recommend Dr Tellez.
February 22, 2023Arthur P.Verified patient
I love Dr. Tellez. He is so warm and easy to talk to and smart!
July 2, 2024Danielle D.Verified patient
Doc Tellez is a rockstar! Great listener. Positive and lovely.
July 15, 2024Waylon W.Verified patient
Amazing office. Wonderful & friendly staff and great doctors. Highly recommended.
July 23, 2021Chris D.Verified patient
I love Dr. Tellez ! Love being able to easily book on ZocDoc for my refills.
July 18, 2022Amanda S.Verified patient
Excellent doctor with a wonderful caring manner. Thorough and helpful.
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I really appreciated the personal approach and respect of the staff.
October 27, 2022Todd S.Verified patient
Would recommend Dr.Tellez to anyone he is an amazing physician!
November 26, 2022Hannah A.Verified patient
Amazing staff and service! I felt very comfortable!
February 22, 2023Christianne J.Verified patient
Dr. Tellez is the best doctor I have ever encountered and the entire practice is so warm, welcoming, and attentive. I have a whole host of chronic health conditions and went to multiple doctors who brushed off my symptoms before. In the very first appointment with Dr. Tellez, they listened, took my symptoms seriously and immediately set me up with tests that I needed without question. After 10 years of trying to find a diagnosis with other providers, I got answers after my first appointment here. Having a doctor that is also in the LGBTQ+ community is so refreshing. I’ve never felt more safe and seen. Dr. Tellez is so kind and calm and zen. A+ bedside manner, A+ nurses and PAs, A+ care. Note that there is a yearly fee to be a regular patient here.
Also, not “important” per se, but I have to give a shoutout to Dr. Tellez’s style and creative talent?! Never in my life have I seen such a stylish doctor or person. Like…come here for great care AND new fashion inspo and pottery.
NHVerified patient
Dr. Tellez is amazing. I have been going through a lot medically lately and he is a great listener and a great problem solver. I always feel very taken care of in his care.
April 20, 2025Robert R.Verified patient
Dr. Tellez and staff are awesome!
April 9, 2025Waylon W.Verified patient
The office visit was a bit frustrating at first. I showed up 15 minutes prior to my appointment time but the door was locked. I knocked lightly to no avail. I called the office number and it went straight to voicemail. I was told to come 15 minutes early as a new patient. I waited anxiously until it got much closer to my appointment time at which I decided to try one last time knocking a bit harder this time. The door was opened and I was with some attitude for my knocking. There was apparently an impromptu staff meeting right up until my appointment started. The timing overlap and no communication to me made for an unwelcoming situation as a first patient.
I went through with it as I wanted to give the rest of the staff a chance. I am glad I did because I thoroughly enjoyed the care I received here. I don't remember the names of everyone I saw but they were all very helpful and considerate. Dr. Tellez was very patient and heard me on all I had to say. Glad to be going here.
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I was given a prescription that I was never asked where to send it to so when I realized this it took another day to get a hold of the office.I finally got the prescription sent for a cream and some pills but they only wrote out for the cream.Apparently they don't answer the phone and you have to only leave messages
March 9, 2025Initials hidden
Dr. Tellez was so lovely and the rest of the office staff was incredibly friendly as well. I felt very comfortable and respected, everyone listened to me and really seemed to care about how I was feeling.
March 7, 2025Initials hidden
I had such an amazing visit. Dr. Tellez and the staff were very patient and accommodating. The service was very timely, they got me in and out. I highly recommend their services.
February 4, 2025Demarius E.Verified patient
Great doctor great office 10s across the board
January 20, 2025Galen W.Verified patient
Dr.Tellez was super down to earth and really easy to talk to! The entire staff was very friendly. I felt safe and very well taken care of.
January 15, 2025Cairo S.Verified patient
The service here is laughable at best and extremely harmful and archaic to patients at worst.
From egregious administrative charges to “no-show” errors due to receptionist mistakes, your time would be better spent elsewhere.
The front office staff is incompetent and can not agree on what they need to provide patient care. When you enter the office early, before an appointment, they argue back and forth with each other and then begrudgingly speak to you. Then, they announce there were difficulties regarding “paperwork” that had been clearly filled out. To top it off, they reschedule appointments without confirming or notifying patients to ensure they can overbill your insurance.
Pacific Oaks Medical Group should be ashamed of themselves and the “care” they are providing.
Save yourself time and headaches by going to a provider who does not want to nickel and dime you and truly champions your well-being, not just part of it.
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Dr. Tellez was very warm and made my visit very comfortable and effortless. I would highly recommend, especially someone looking for a gender affirming experience!
December 31, 2024Alexandra P.Verified patient
Dr Tellez is reassuring and complete. The entire experience was great, and I look forward to my next visit and improving my health makers!
December 5, 2024Jeffrey F.Verified patient
Great doctor, no complaints. Will keep seeing.
October 4, 2024Ryan C.Verified patient
Dr. Tellez is remarkable.
June 25, 2024Steven M.Verified patient
I love Dr. Tellez. He's got great bedside manner.
March 6, 2024Gabriel R.Verified patient
Amazing doctor and office. Didn’t feel like a robot machine. Dr. TELLEZ listens, has a warm demeanor, great bedside manner and brings all the vibes. As a Black and Spanish queer woman, I felt super comfortable, and felt like I was in the right place. We need more doctors and doctors offices like Dr. TELLEZ. 10s across the board
February 28, 2024Gina C.Verified patient
The office charges a “concierge fee” which is several hundred dollars and told me about it when I arrived. Was totally caught off guard and absolutely cannot afford that. And in addition to my high copay, I had to pay to park valet.
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I’ve been going to Pacific Oaks Medical Group for almost 30years. It is simply the best health care center I’ve ever experienced in my 74years. And Dr Tellez is just the best. After Dr Scarsella passed away a couple of years ago, the front office paired me with Dr Tellez. I’ve continued to improve all my health makers. Pacific Oaks saved my life after I first joined Pacific Oaks, and their stellar Medical practice, staff, and Dr Tellez have continued to keep me in the saddle to the present day!
February 2, 2024Jeffrey F.Verified patient
Wonderful experience.
December 27, 2023Jennis C.Verified patient
Great ???? doctor A+ service
May 30, 2023Victoria S.Verified patient
Get a call shorty after confirming the appointment online. They time slot turned out to be unavailable. The office stuff make another appointment right away.
May 15, 2023Richard R.Verified patient
Awesome
May 4, 2023Christopher F.Verified patient
I really enjoyed my time with Dr. Tellez. However, the office staff is the reason I will NEVER return. My appointment couldn't be found at the beginning. My time with the doctor was by far among the best experience I have ever had. When it comes to following up on simple request for medical records - I am STILL waiting 3mths later. Overall Dr. Tellez was the best, but the office that supports him is trash.
February 20, 2023Jt T.Verified patient
Very professional yet friendly and relatable! Made the visit very comfortable and quick. The doctor is great at communicating being personable and respectful.
Valentina E.Verified patient
The doctor was intelligent, helpful, professional and a great listener. He is patient and the appointment was not rushed. Would highly recommend and I plan on continuing to see him!
February 11, 2023Alanah W.Verified patient
It was my first time using this app and Im very happy about it. For me was hard to make appointments and with the app was so easy and fast. I love the doctor he is super friendly!
January 10, 2023Agustina D.Verified patient
Dr. Tellez was immediately soft spoken and very very kind. He listened to all my concerns and took me very seriously. The whole office staff was very attentive and friendly and immediately helpful. Couldn’t recommend them more.
October 5, 2022Adele S.Verified patient
I was nervous seeing a new doctor. Dr Tellez was so so so nice, caring, and wonderful that I felt at ease right away. He asked questions and was genuinely the most conscientious doctor I’ve ever been to. I can’t recommend him highly enough-you’ll be well taken care of in his hands!
September 26, 2022Renee S.Verified patient
Great visit. Professional and friendly.
Robert Q.Verified patient
I recently moved here from and was a bit nervous about getting a new Dr. since I've only had two for my entire life. Dr. Tellez and his staff are amazing. You can tell that everyone cares about the patient's well being and they all go the extra mile. The staff was extremely helpful in getting all of my medical records moved over and Dr. Tellez has made my transition to LA much less stressful. The office is super clean and each appointment is right on time. If only finding a dentist were so easy!
December 20, 2021Noah M.Verified patient
Dr. Marcus Tellez spent time to ensure I was heard and each concern was addressed. I truly felt seen and cared for by all of the staff, but Dr. Tellez stood out as a pinnacle of quality healthcare during our appointments.
November 20, 2021Sydnie K.Verified patient
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