Paula Konnor Jorn

2 specialties
4.24

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.24
Wait time
4.42
Bedside manner
4.39
Insurances accepted
99% of patients have successfully booked with these insurances
EmblemHealth (formerly known as GHI)
Carelon Behavioral Health (fka Beacon Health)
EmblemHealth
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
All provider availabilityAll provider availability
Today, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurances
EmblemHealth (formerly known as GHI)
Carelon Behavioral Health (fka Beacon Health)
EmblemHealth

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.24
Wait time
4.42
Bedside manner
4.39
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152 reviews
Most relevant
I already feel heard and supported, and I’m hopeful this will be a helpful journey.
Verified patient
The office kept in touch with me to assist with documents. I was seen on time and I’m happy with my care.
Verified patient
Time well spent, discussion of issues very helpful due to the therapist listening carefully and offering suggestions.
Verified patient
I made a virtual appointment on zoc doc but the doctor never showed up.
Verified patient
I felt very comfortable and at ease. She really cared about my issues. Looking forward to our next appointment.
Verified patient
Very empathetic and insightful! My first session was very comfortable and an all around pleasant experience.
Verified patient
loved the experience, as a first time patient the doctor was very helpful and welcoming.
Verified patient
I felt very comfortable with the doctors. I’m looking forward to our future meetings.
Verified patient
She was very good. It is a true no judgement zone.
She was supportive very understanding
Verified patient
Dr. Jorn has been helping me navigate life. She is comforting and reasonable in her approach. I look forward to my future sessions with her.
Verified patient
Paula is such a great listener she has really helped me so much. Sometimes you just need to talk to somebody who will listen and try to help you. I feel much better after talking to her. She is so kind and has a heart of gold, even though I never met her in person. I would highly highly recommend her.
Verified patient
Dr.Paula Jorn,PsyD has been amazing in helping with issues that I’ve been having. She has been patient kind always available. Honestly she feels like she’s a safe space. I know everyone’s different but I would definitely recommend her. I’m still coping and she’s still with me along this journey that I’m going through. ?
Verified patient
Caring, attentive, great communication
Verified patient
Very helpful
I would say she has a gift and she clearly understands your needs, wants and works with you in every way that she can. She is a skilled professional at what she does. I would recommend her to anyone as she has helped me tremendously already with my situation. She understands and shows empathy to the individual. 100/10 if I could give that high of a rating. I am very glad to work with her as my therapist and can’t wait to see how much this will help me in the future. Thank you for your very thing you have done so far. In terms of the one reviews that she has gotten, ignore them. Don’t pay attention to them as it’s not a true rating of how she is skilled and what most people’s experiences are with her. Disregard all the one star reviews.
Verified patient
My time was totally wasted 2 times my original appointment was for Friday and it was cancelled an hour before die to the doctors office supposedly losing power her assistant texted and called and we resulted for the next morning at 10 am I woke up early and logged in to her waiting room and waited and got no response, I then called her assistant and texted and got no responce from her either ,this was a terrible experience and waste of my time ,and worst thing was I left my job early on Friday for the appointment and now I don't even have a doctor's note for my early leave ,that is required for my job ,I am utterly angry for my time being wasted and also for not recieving the help I'm seeking
Verified patient
It says on the app that the appointment covered by my insurance but after the appointment, she asked for big cash charge and I didn’t get notified in advance by this charges before the appointment!!! And keep following me for it and got a message just next day by a collector which made me more depressed and stressed ..
Verified patient
She never send me a link to the video for today.
Verified patient
Absolutely no communication, straight up ghosted me and didn’t communicate anything at all. I called several times and nothing. DO NOT BOOK ITS PROB FAKE
Verified patient
Booked an appointment with her, she had her office ensure payment was good and then she never showed. Extremely unprofessional. No call, no response to my calls to her office or her line. I recommend you find someone else.
Verified patient
I called the doctor three times and the office once prior to my appointment time. They never sent a link and never responded. Very odd and weird.
I scheduled several days in advanced and called the office 2x to make sure my insurance was accepted. I left 2 messages , and an email and I never got a response. When it was time for my appt I got no call, no link to join session and no answer.
Verified patient
Cancelled my apt without me knowing! I called numerous times and they brushed me off as if I didn’t have an apt the Dr never called me the office is very unorganized they made another apt for the time slot very unprofessional
Great 1st time experience. Dr. Jorn was very empathic, listened and allowed me to feel safe during the session. I am looking forward to continuing with her for services.
The day of the appointment no one contacted me. I had to reach out to them several times and there was no answer and I was not seen.
Verified patient
My therapist is very aware of my immediate needs. I especially appreciate her input as well as incorporating homework assignments. Thanks Dr. Jorn
Verified patient
Looking forward to our next session together.
Verified patient
My experience was terrible. Nobody ever locked in on video. Call to have the appointment with me. The office never called to say that the appointment was canceled. I will not book with this doctor again.
Verified patient
Exceptional
Verified patient
Amazing doctor, highly recommend.
Verified patient
Dr. Jorn was very patient and considerate with my daughter. I feel like she took great care with her. I definitely recommend her for adolescents
Verified patient
Great session and feedback
Verified patient
Phenomenal listener
Verified patient
Dr. Jorn was great!
Verified patient
I waited for about 6 minutes on the zoom prior to calling Dr. Jorn’s office. She answered. Despite confirming my contact info well in advance, I learned she was texting the wrong number to confirm the appointment. Given it was our first visit, I asked if she could join the zoom there and then so we could properly meet. She said her laptop needed to be recharged and asked if we could try again later in the day. I had to explain I work full time and shuffled my schedule to meet her and I was available now. At that point I was frustrated and asked if we could just gracefully end the call. I was shocked she cited her policy about a cancellation fee when I was the one on the zoom and reached out. Beware! She eventually was apologetic and I thought I would not leave a review. But then, more than a week later I received a text from her office for an invoice. I do not judge Dr. Jorn, but feel she is in need for some competent staff and perhaps some professional courtesy towards new clients.
Verified patient
Good listener! Quick visit!
Verified patient
I enjoyed the meetings I did have with Dr. Jorn as I felt like we set out goals to look to accomplish. However, of the four visits, 2 were cancelled without notice (I had to take time off work) and my insurance information was never ran, recorded or taken.
I was apprehensive about starting therapy but felt comfortable right away with Dr Jorn. She is a very caring, non-judgmental person, and I am really looking forward to working with her.
I scheduled the appointment for my teenage daughter. Dr. Jorn called me first to speak about my concerns. She’s very professional & thorough. My daughter had positive feedback too. I’d recommend Dr. Jorn will be scheduling another appointment.
As per usual, my time with Dr. Jorn was as productive and insightful as ever. Her patience and understanding help me relate with a hopeful future.
Verified patient
There was no wait to see Dr. Jorn, and her office setting is so comfortable. When I'm discussing things with her, I feel so relieved. She makes me feel like the world is safe. It's so hard to find a good therapist, I got lucky!
Dr. Jorn is a wonderful pshychalogist who is brilliant in her field. She has helped me deal with my problems in a very professional manner and in a very caring way. I have recommended her to any of my friends who are in need of help.
Verified patient
Dr. Jorn has been helping me through a duel addiction problem for 2 years. I don't think I would have made it this far w/o her help.
Verified patient
Verified patient
Verified patient
Verified patient