Pfisterer Orthopaedics - Holy Name Physicians

5 specialtiesHackensack, NJ • 4 locations
4.86

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.54
Bedside manner
4.92
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
(HACKENSACK) Christine - Pfisterer Orthopaedics - Holy Name Physicians
433 Hackensack Ave, Hackensack, NJ 07601
All provider availabilityAll provider availability
All provider availability
Today, Aug 27 – Wed, Sep 9
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
4 office locations
Pfisterer Orthopaedics - Holy Name Physicians (1 of 4)
870 Palisade Ave, Ste 205, Teaneck, NJ 07666
(HACKENSACK) Christine - Pfisterer Orthopaedics - Holy Name Physicians (2 of 4)
433 Hackensack Ave, Hackensack, NJ 07601
(ORADELL) Christine - Pfisterer Orthopaedics - Holy Name Physicians (3 of 4)
514 Kinderkamack rd, Oradell, NJ 07649
Pfisterer Orthopaedics - Holy Name Physicians (4 of 4)
870 Palisade Ave, Ste 205, Teaneck, NJ 07666
1 of 4

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Pfisterer Orthopaedics - Holy Name Physicians

Your One Stop for Premier Orthopaedic and Spine Care

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.54
Bedside manner
4.92
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204 reviews
Most relevant
The time I requested was approved. Waiting time was good. Staff were very friendly and professional.
Verified patient
Great bedside manner. Explains things clearly. My concerns were all addressed and I did not feel rushed.
Verified patient
professional, thorough, detailed and assuring. I felt very comfortable by the staff, PA and Dr
Verified patient
Excellent, answered all my questions, and able to schedule procedures right away!
Verified patient
The PA and doctor were extremely friendly. They heard my issue and offered a solution immediately.
Verified patient
Met with the listed doctor’s assistant, but he was extremely helpful,
Verified patient
Excellent office, staff and doctor experience. Very comfortable with this visit.
Verified patient
Thorough explanation of my condition and choices for treatment.
I got the results that i needed to hear & the office & staff where great.
Verified patient
Wonderful experience. Would highly recommend this office.
Verified patient
Matt Hoeppner, the PA, discussed courses of treatment in an informative, thorough, and personable manner. I have confidence that I am in good hands.
Verified patient
Nice
Verified patient
Down to earth discussion. Options provided.
Verified patient
Great bedside manner. Saw me in a timely fashion, diagnosed me right away and treated quickly. Would definitely recommend to family and friends!
Verified patient
Their calendar doesn't match to ZocDoc and they canceled the appointment at the last moment. If I need to call every doctor to check their available appointment time I don't need to use ZocDoc at all.
Zocdoc and provider calendar was not synced or updated and my appointment was cxl last minute. Very unprofessional and disappointing experience on both sides.
Dr Pfisterer is an excellent and exceptional orthopedic surgeon who goes above and beyond for his patients. He also donates his valuable time and energy to care for the Bergen Catholic High School football program. He is an empathetic advocate for patients best interests and their wishes. He is truly deserving of praise. If you’re having joint issues there is no better person to advise and care for you.
Verified patient
Great practice. From front desk to radiologist to doctor assist and and the doctor himself. Listened carefully to my issues and provided several solutions!
Verified patient
Two visits about a possible revision to a previous knee surgery. First visit no wait (it was earlier in the day) second time a bit of a wait (later in the day), but worth it. Dr. Pfisterer was clear in his explanations, provided me with options to pursue and was understanding when I said I was getting a second opinion. He even knew the next doctor I was seeing and praised him. I had called many orthopedics to review my original surgery and most would not see me. I felt Dr. Pfisterer was knowledgeable, but not condescending (which I have experienced with other doctors). I truly felt he wanted to help solve my issues with my original surgery. I would highly recommend his practice.
Verified patient
Although my appointment was available on Zocdoc, Zocdoc platform did not mesh well with the Doctor system. Zocdoc messaged me when I was already in the parking lot for the doctors office to say that I needed to call the office. When I called the office they said that my 10 AM appointment was not available. I protested that it was available on Zocdoc. They put me on hold for a few minutes and then got back to me and said that I could come in. Once I was in and filled out my new patient paperwork, they took me in to an examination room in less than five minutes. It was a very professional way of handling an unpleasant experience for a first time patient??. Once inside, I waited only a few minutes for the PA to come in for an initial evaluation. The doctor himself then came in to see me in less than five minutes after that. All around, it was an excellent experience and I was very happy with the very thorough and patient way that Dr. Dennis treated me. I highly recommend his office!??
Verified patient
Amazing office staff and doctor!!
They fixed my issue:)
Verified patient
Courteous, professional
Verified patient
X-rays were taken and reviewed by the Doctor. PA Ramses, who was terrific, examined my shoulder and determined the need for a shot and physical therapy, with a follow up appointment in 4 weeks. Very good experience. I was in and out within 40 minutes. I did not feel like I was rushed through each step. Entire staff was wonderful.
Verified patient
Dr Pfisterer is very down to earth and knowledgable. The only negatives to my experience was an overcrowded wait room, and sitting in the appointment room for 50 minutes before anyone came to see me.
I was first seen by a PA who was very good about asking questions to understand my problem. The doctor then came in and asked more questions, examined my shoulder and advised me on a solution. I was very pleased.
Verified patient
Don’t go here if your in network with Horizon - NJ Health because they are not in network with them. You won’t get a phone call ahead of time to let you know this information.
Na
Verified patient
Phenomenal doctor. Very rude front desk staff (except 1 lady)but he more than made up for it with his skills and attentiveness to my pain and concerns. He should definitely look into a new front desk staff 2/3 were horrible
Verified patient
Really thrilled! Took a scary spill and was very scared of a broken bone. Took me right away, quick x-rays, caring and engaged staff. Was really scared and walked (well limped) away feeling much better. Great experience.
Verified patient
Dennis is a very good , thoughtful caring dr, firstly I was able to chose him fast- needing an orthopaedic surgeon the next day and found him at 9 pm. Able to book a 10 am appointment (I fell and broke ankle bones all around seriously- dislocated. Already had scan and a splint with bandages from Urgent care) Once I reached his office and had more X-rays for him to see the seriousness, he explained all the procedure kindly with a lot of patients and was able to let me go ahead straight into ER For a Five o’clock surgery ( he would have approved for an earlier surgery had I not had coffee with milk same day 7:30am. The surgery was very successful, the staff is great, helped confirming the appointment. (X-ray was done better than what was viewed at Urgent care- meaning better to view position of breakage) Met his Phisician assistant Mary Ann at the OR seconds before going down- anaesthesia, who later came to see me in the hospital the day of discharge and provided all needed information before discharging me, meds, how to shower with sling/ cast so forth and gave me full details of how successful my surgery was being there in the OR. Just returned from hospital very pleased will still have 2 week visit after surgery that I’m looking forward to. Don’t usually write referrals but this was exceptional definitely. Before finding Dr Dennis had another dr appointment at 1:30pm who was only considering to operate the following Friday. I consider myself very lucky.
Verified patient
She’s a great doctor explaining everything and what options are available and best for me
Verified patient
Great doctor who listens and is very knowledgeable about the issues we discussed. I'm glad to have found Dr. Pfisterer!
Verified patient
Positive. I feel confident that I was understood and a plan was put in place to relieve my intense pain.
Verified patient
Dr. Was very friendly and I didn’t feel like I was being rushed at all.
Verified patient
The office staff was friendly and helpful. The PA was knowledgeable and very helpful. She was happy to answer my questions. Dr. Pfisterer was patient, knowledgeable and helpful. She went over every part of my MRI, and made me feel less nervous about the medication I needed to take. I’m always concerned about meds, but she put my mind at ease. She explained everything step by step.
Verified patient
Dr Christine Pfisterer
Verified patient
Dr. Christine Pfisterer is professional, knowledgeable and understanding. She patiently listened to me and clearly explained a plan of action to help me get better. Thank you!
Verified patient
Both the Doctor and PA were thorough in explaining everything to me. I did not feel rushed. I highly recommend Dr. Pfisterer to anyone.
Verified patient
Dr. Pfisterer is very professional . Had good ideas on treatment and acted in a professional manner. My only negative is that I sat in the exam room for close to 40 minutes waiting for her to appear.
Verified patient
I was treated like the only patient and everyone was very patient and friendly. I was greeted on time and was seen promptly.
Verified patient
He was funny explain everything and every step we will take I loved him and the staff was fun and sweet
Verified patient
Dr. Hoeppner is a great doctor. Very knowledgeable and easy to talk to. He will be my primary doctor going forward.
Verified patient
Hands down the best doctor. Extremely thorough and really listens to your concerns.
Verified patient
Dr. Hoeppner is a great listener and explained difficult concepts well.
Very pleased with my experience. Nice friendly doctor and nurses.
Verified patient
very professional and very caring
Doctor Recommendation I highly recommend Dr. Zhou He took the time to clearly explain what was causing my condition and ensured I fully understood my diagnosis. He provided a detailed plan of action and answered all of my questions with patience and professionalism. Most importantly, he prescribed medication that significantly relieved my excruciating back pain and greatly improved my comfort and quality of life. Thanks to his expertise, I felt confident in my treatment and recovery plan. I am extremely grateful for the care I received and would not hesitate to recommend him to my family and friends. He is an outstanding physician who truly cares about his patients' well-being.
Verified patient
so far, the experience has been great! Just started to see Dr. Zhou and booked my first pain treatment. just waiting for insurance approval.
Verified patient
Dr. Zhou was very thorough,knowledgeable.
Verified patient