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Pflugerville Smiles Dentistry

Dentist305 N Heatherwilde Blvd, Pflugerville, TX
4.64

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.64
Wait time
4.61
Bedside manner
4.68
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Guardian
Metlife
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Available appointments
All provider availabilityAll provider availability
Today, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Guardian
Metlife
1 office location
Pflugerville Smiles Dentistry
305 N Heatherwilde Blvd, Pflugerville, TX 78660

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Pflugerville Smiles Dentistry

OUR OFFICE NEEDS TO RECIEVE YOUR INSURANCE ID# AND EMPLOYER IN ORDER TO MOVE FORWARD WITH APPOINTMENTS. No MEDICAID is accepted. Just letting you know that prior to your appointment we require the intake form filled in its entirety! If you know you can't make your appointment call us to reschedule ASAP. ========================================================================================================================================================================================== At our Pflugerville dental office, your comfort, oral health, and a confident smile are our top priorities. Our skilled and friendly dental team offers comprehensive services including cosmetic, restorative, family, and sedation dentistry—all delivered in a calm, supportive environment to make your visit stress-free and painless. We are a state-of-the-art, full-service family dental practice, equipped with the latest in modern dental technology to ensure high-quality care for every patient—from kids to adults. Our office is easily accessible at Heatherwilde Blvd & FM 1825, proudly serving patients from Pflugerville, Round Rock, Hutto, Georgetown, Wells Branch, and nearby suburbs.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.64
Wait time
4.61
Bedside manner
4.68
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33 reviews
Most relevant
Pflugerville Smile Dentistry is great!! Mary and the doctor were proffessional. We had a great experience.
Verified patient
Good. I did extractions. Was easy, I was scared but they take care of one make one feeling confident.
Verified patient
“Dental visit today went smooth and easy — super caring staff and great service!”
Verified patient
Excellent visit. Very professional courtest, and friendly. Excellent work done on my teeth.
Verified patient
Great customer service. On time with appointment 10/10. Highly recommend.
Verified patient
Was amazing. I love it everything about this place.
Verified patient
TLDR: Charged out-of-pocket for essential services that should have been covered by insurance. A few things went wrong during my visit: (1) They overcharged me for the total amount out-of-pocket claiming that if insurance covers more, then they will adjust the payment later; (2) They were wrong about the insurance charge and ended up owing me a credit, which took 3 months to resolve; (3) They charged me for desensitizers out-of-pocket, which should have been covered by insurance, which I also called insurance to ask and verify; (4) the itemized receipt from the office versus what they tried to charge insurance was VERY different. The office tried charging for everything, EXCEPT for the desensitizers which even had "do not bill insurance" as part of the line item. (5) They tried to gaslight me into thinking I knowingly paid out-of-pocket for this when I initially signed the procedure, which is not true. They did not show me the itemized receipts until much later.
Was told my insurance was verified but still was charged large amount for out of pocket and was made to feel that if I did not pay the first part of the bill, I could not leave the office and would not receive treatment. Insisted on a detailed invoice and treatment plan but was not given to me nor did they go over the plan of treatment with me. On follow up, I was treated like a problematic, angry patient since again I insisted on detailed invoice of treatment. Dr. had talk with me, and although not knowing my health history, I was body shamed stating maybe I needed to get a new doctor to put me on weight loss meds. My husband had to get involved after confirming with insurance that they were charging for other things not even mentioned to me. I was finally given some reimbursement for the over payment. I honestly don't think they know how billing works.
Mary is so sweet! And Janet gives a very thorough cleaning. Dr. B is honest, and let's you know what her recommendation and priority is. I felt comfortable to decline following through with two crowns due to us now moving out of the area.
Verified patient
Not bad
Verified patient
Very good experience. I love it.
Verified patient
It's great, they are patient and carefully.
Verified patient
Great and professional.
Verified patient
Got cleaning done & waiting time was quick & easy. Doctors were very transparent. I was not aware of the severity before, & was not informed Vs. Pfluger Ville Dentistry made me aware of everything.
Verified patient
Very clean, modern & professional.
Verified patient
Always good work done.
Verified patient
Dentist is excellent very professional. I received excellent and prompt care. The only things I saw wrong was the time it took for the caps to be main and some of the assistants were annoying - front desk was very prompt.
Verified patient
Very professional, very friendly, super clean. Dr. B explain my son dental care and answered all my questions. Janet did my son hygiene and was very caring 5/5. Would most definitely come her again.
Verified patient
Great team! Thoroughly explained the work needed and procedure. Gentle while working. Was very pleased with the work, will be back.
Verified patient
My appt was great. Dr. Balaraman was very knowledgeable and explained everything to me to understand. Very painless. I will tell all my friends about her.
Verified patient
Fantastic experience. The entire team was incredibly. Dr. B answered all my questions, also recommend a Tx to get better healthy gums. I'm satisfied with this team 100%.
Verified patient
My first time being here and they treat you like family. Dr. B is very genuine and wonderful and very attentive. Best dental appt I have ever had. Can't wait to come back.
Verified patient
She is the best dentist.
Verified patient
Fue mi primera cita dental desde hace I anos atras. Quedi impresionada aon los tratamientes novedoses gave ofrecen. Excelente team. 100% para iester. will age y see agruipo.
Verified patient
Everyone was friendly & attentive.
Verified patient
Verified patient
Verified patient