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Philly City Foot Doc

PodiatristBala Cynwyd, PA • 2 locations
3.86

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.86
Wait time
4.85
Bedside manner
4.89
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Available appointments
Philly City Foot Doc
29 Bala Ave, Ste 114, Bala Cynwyd, PA 19004
All provider availabilityAll provider availability
All provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
2 office locations
Philly City Foot Doc (1 of 2)
29 Bala Ave, Ste 114, Bala Cynwyd, PA 19004
Philly City Foot Doc (2 of 2)
1311 South St, Philadelphia, PA 19147
1 of 2

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Philly City Foot Doc

Dr. Kimberly Nguyen is a board certified podiatrist who is highly trained in all aspects of foot and ankle. We are located at 13th and South Street and taking COVID precautions to be able to perform in person visits. We also offer telehealth visits for the convenience and safety of our patients. We are happy to see any and all foot and ankle conditions. We attempt all conservative treatment options before considering surgical options. We have many different modalities and treatment options to help treat all sorts of foot and ankle conditions.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.86
Wait time
4.85
Bedside manner
4.89
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341 reviews
Most relevant
Friendly staff, very easy process for a first time patient, clear instructions and communication for all my questions.
Verified patient
Great experience, the doctor saw me and gave me good advice, I have anotehr appointment scehduled with them next week
Had an awesome experience. Providers and all staff members were kind and had great customer service!!
Verified patient
Doctor came right in and got to business along with her intern. Both were informative and friendly.
Verified patient
Very helpful gives you plenty of options to get what you need done love this place
Verified patient
I would highly recommended this provider. The staff is warm, pleasant & professional.
Verified patient
Jut complete paperwork before your appointment on-line for a expedited appointment
Verified patient
Very professional and attentive! The Dr. Really listened and addressed all of my concerns with a course correction plan!
Verified patient
They were super friendly and super knowledgeable staff. I definitely would recommend this office to others .
I love going here they are so nice and they listen they do excellent foot work the staff is great
Verified patient
Very helpful and knowledgeable. The team is very friendly to get along with
Very friendly staff and Dr Nguyen explained everything very well.
Verified patient
I enjoyed my visit with the podiatrist and I know she will be able to help me.I will return in three weeks
Their knowledge of the feet and toenails great work highly recommend ??
Verified patient
Great and friendly experience! Felt comfortable discussing my symptoms and receiving feedback!
Verified patient
I was taken right away. Everyone was very nice and the Dr. listened and cared about my complaints.
Verified patient
The people are very nice and very professional, and I would recommend them to all anybody
Convenient location with ample parking space. Very friendly staff.
Verified patient
the office the staff and the doctor were all professional minimum wait time maximum satisfaction
Verified patient
Very professional. Great keryflex appt. with Angela and the doctor. Highly recommend
Verified patient
Awesome experience, everyone was nice and helpful. Would definitely recommend.
Verified patient
I really liked the doctor and assistant. I have a follow up in a month.
Verified patient
Dr. Nguyen was incredibly knowledgeable and her staff was awesome too, especially Vivian.
Verified patient
She was fantastic. Professional… informative…very helpful.
Verified patient
Very clean professional office with great customer service.
Verified patient
My experience was awesome the doc knew exactly what my problem
Verified patient
Always have had a positive experience with Dr. & staff.
Verified patient
Friendly. Explained my concerns discussed the treatment
Verified patient
I think the doctor and all the staff were very nice, but two things really stood out. 1) the office itself is not very clean. There was grime on a lot of stuff, and the building itself is very dark and dingy. And I would’ve been fine with that if it didn’t feel like 2) everyone was constantly trying to sell me stuff. I understand a lot of medical offices unfortunately need the funds from selling extra things to keep the lights on, but it was excessive. My feet were a little dry and they were really pushing this very expensive tiny bottle of lotion. We talked about getting inserts, and they wanted to charge me almost twice what I paid for the exact same pair off Amazon. I feel bad, because they were very, very nice, but I feel like I can’t trust their recommendations because everything felt SO motivated by a sales pitch.
I'm glad I decided to visit Philly City Foot Dr. Everyone was kind, helpful, and attentive. I didn't feel that rushed feeling I had with too many other doctors. I did share my experience with friends and coworkers. I will be going back.
Verified patient
Yes
Verified patient
Best Medical Experience!
Verified patient
The facility, service, and professionalism were phenomenal. I felt that my needs were meet and that the staff had a wealth of knowledge on the subject matter, my needs, and treatment.
Verified patient
Dr. Nguyen has a wonderful practice with a very friendly and thorough staff. I’m already feeling improvement and look forward to my follow up.
Verified patient
Very clean office..Friendly staff..Great bedside manner..Doctor was very knowledgeable and helpful in navigating my healing journey..10 out of 10!
Verified patient
Dr. Nguy?n was competent, thorough and kind.
Verified patient
Was not sure what to expect but the entire staff was great. Very attentive to you and what was being said. When the Doctor and her assistant came into the room were full of energy and information. An enjoyable visit to a Doctors office.
Verified patient
Two things stood out - the length of a pre appointment health survey that HAD to be completed was one. This contrasted with the lovely and engaging interaction with the doctor and her assistant who were generous with their time and demonstrated genuine interest in my health challenge. It was lovely after an initially frustrating introduction.
Verified patient
Doctor listened to my concerns and addressed them well. She recommend i take better care of my feet and prescribed some medication. She even gave me a nice surprise pedicure which I wasn't expecting but enjoyed.
Verified patient
I felt Dr Nguyen was knowledgeable and professional. She listened to my chief complaints and got right down to business on how we could remedy my situation. Her office staff was helpful and patient. They answered all of my questions and even emailed me follow up, post appointment instructions. Even though it was only my first visit, I left the office with less discomfort than I walked in with. I know my treatment plan will be a process but I am confident that this will be a good investment of my time and money to have healthy feet again.
Verified patient
Great experience!
Verified patient
Oddly, this medical practice doesn’t have an Xray machine onsite, thus I was informed that doctor couldn’t make a prognosis until I went out and got an Xray … a piece of information that I wished was shared “before” my appointment. And even without an x-ray, it seemed the doctor could have at least examined the foot … pressing parts to identify pain points; having patient turn foot in different directions; none of these steps were taken … doctor practically didn’t even touch the foot. Along with the appointment being a total waste of time, I was disappointed that everyone wore a mask … even in the private room where it was just me and the alleged doctor; I say alleged because I couldn’t see face. Plus, oddly the nurse is also the cleaner … as she was vacuuming the hallway as patients were waiting; the office didn’t seem clean. I went to another podiatrist the following day, and the experience was wonderful … night/day difference.
Verified patient
My second time there and as before, friendly staff, well aware that I was coming, responded to my phone call answering some questions I had, and provider explained things as she went along and did a great job. My foot feels wonderful!
Verified patient
The doctor and staff are attentive, thorough, kind, caring, understanding, intelligent, informative...overall a great experience!
Verified patient
I was blown away by the level of professionalism, care, and consideration given by Dr. Nguyen. She is clearly an expert and is passionate about caring for her clients.
Verified patient
This was one of the best doctor appointments I’ve had in a long time, not only was every single person in that office friendly and knowledgeable which is enough to say they are above the rest but the doctor was also friendly, incredibly knowledgeable and they didn’t force products on me, even though they have a bunch of stuff in the office, I learned a lot and left feeling like I am in great hands. Highly recommend going to a podiatrist and especially this one!
Verified patient
.
Verified patient
I can’t recommend Dr. Nguyen enough! Her office staff was super friendly and helpful, making me feel immediately comfortable (which is rare for someone like me who gets nervous when visiting new doctors). I felt content with all of the answers to my questions and felt comfortable following the doctor’s directions after my visit. I will definitely be returning to The Philly City Foot Doc.
Verified patient
Everyone was amazing! The staff was pleasant and I could tell that the doctor really cared. I walked out feeling pleased and helped. I recommend 100%.
Verified patient
Dr. Nguyen saw me quickly, and was thorough with reviewing my issue as well as catching other issues not caught by my previous doctor.
Verified patient