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Piction Health

2 specialties
4.10

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.10
Wait time
4.44
Bedside manner
4.24
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
UnitedHealthcare
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Available appointments
Piction Health
MA
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
UnitedHealthcare

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Piction Health

Get care from top dermatologists in record time and all from the comfort of home. Meet Piction's award-winning virtual care, built with AI & some of the top dermatologists in the world. ***After booking, you will receive a link via text/email to fill out your New Patient Intake Form. KINDLY ENSURE THIS IS FORM IS COMPLETED TO PREVENT ANY DELAYS TO YOUR TREATMENT.***

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.10
Wait time
4.44
Bedside manner
4.24
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232 reviews
Most relevant
Heather was very helpful, a great communicator and explained my diagnosis and action plan clearly. I highly recommend her!
Heather addressed my concerns, was knowledgeable, thorough and caring. Much appreciated.
Very warm and professional! No waiting time at all. Great experience! Thank you so much!
Verified patient
I had a video appointment and she was thoughtful and attentive.
Verified patient
She diagnosed me within minutes she was amazing my face is feeling better
Verified patient
Really helpful, friendly, competent. Diagnosis and treatment was effective!
Verified patient
Friendly patient doctor that listened to my concerns.
Verified patient
After I booked the appointment, I filled out a quick questionnaire and the info I provided was seen by a doctor. Heather reviewed the treatment plan with me and answered my questions quickly and succinctly. She also verified information that she gave me in real time, which made me feel confident in her answers. She was also able to give me extra recommendations during the quick appointment. She was very professional and friendly.
Verified patient
Heather was kind and patient and listened to all my concerns. The recommended treatment showed immediate results. I’m very satisfied
Verified patient
The doctor (Heather Endicott) didn't show up. I was booked for 1:00pm to 1:15pm. I joined the call 5 mins early to ensure I won't be late. After 5 minutes of waiting, worried my set time would run out, I called their hotline. That's when they told me the doctor was having technical issues. I wouldn't have minded if they informed me instead of just let me sit there waiting, wasting my time. I work in tech so I know technical issues happen. But no email, no communication, the doctor just didn't show up. So unprofessional. All the prep, forms I had to fill out, etc etc. Total waste of time.
Very friendly, knowledgable, and insightful. Made sure I was clear on details of my medication beyond what my previous general practitioner had. I feel very comfortable and educated and highly recommend.
Verified patient
My Second visit. Nice job thank you.
Verified patient
I am extremely disappointed with this service. I submitted all required forms and photos days in advance, as instructed, and was told my appointment would be canceled if I didn’t. My appointment was scheduled for 8:45 AM, and I joined the Zoom link early at 8:40. By 8:50, no doctor had joined. I had to call support, only to be told that due to “technical issues,” my appointment could not happen. The only option offered was to reschedule to a date that didn’t work for me. When I asked to cancel, I was told a claim would still be sent to my insurance—even though the failure was entirely on their end. To make matters worse, the representative refused to connect me with a supervisor. This experience was unprofessional, frustrating, and a complete waste of my time. It is unacceptable to penalize patients for problems caused by the service itself.
Verified patient
My skin is starting to clear up!!
Verified patient
First time visit. Everything went well. Just waiting for the link where I can submit my pharmacy on file so the prescription can be filled Thanks
Verified patient
I felt comfortable and it was like she already knew me. She did not rush through anything just a wonderful pleasurable experience and they made sure I got my prescriptions I was very satisfied.
Verified patient
So incredibly thorough - provided details about every part of my treatment plan and how it can be adjusted based off previous concerns. One of the longest derm appointments I’ve ever had (positive). She actually took the time to go through my history and address everything to create a well rounded approach.
It was incredibly helpful and I really appreciated how Heather communicated with me. She explained things in a way that made it approachable and I felt incredibly comfortable asking questions. I also really appreciated that Heather made sure to explain to me the different resources for my specific skin type and color. That detail made me incredibly comfortable with her!
Verified patient
Highly recommended! I found a physical therapist and a dermatologist on two separate occasions. I didn’t even wait a week to see someone! Extremely helpful and professional staff. This is certainly not the last time I will use ZocDoc- it accelerates the wanting time by far!
She was very professional and definitely a great listener she given me some great advice and showed true concern to the areas in question I had a concern about. I highly recommend her
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