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Pikesville Family Dentistry

Dentist1864 Reisterstown Rd # C, Pikesville, MD
4.90

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.81
Bedside manner
4.92
Insurances accepted
99% of patients have successfully booked with these insurances
BlueCross BlueShield
Cigna
Delta Dental
Guardian
Metlife
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Scheduling details
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Available appointments
All provider availabilityAll provider availability
Today, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurances
BlueCross BlueShield
Cigna
Delta Dental
Guardian
Metlife
1 office location
Pikesville Family Dentistry
1864 Reisterstown Rd # C, Pikesville, MD 21208

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Pikesville Family Dentistry

Dr. Garrett Tom was born and raised in New Jersey before moving to Maryland. After graduating from the University of Maryland Dental School and receiving his DDS, Dr. Tom has been dedicated to providing quality dental care to his patients. In his spare time Dr. Tom enjoys working out and cooking!

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.81
Bedside manner
4.92
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29 reviews
Most relevant
Everyone was cordial and knowledgeable about the services rendered. Complete process was efficient and welcoming.
Verified patient
Amazing staff that made me feel very welcome. Dentist was also very nice.
Verified patient
I enjoyed my experience one thing to not their online signing in system has a glitch in it
Verified patient
Amazing, relieved great into about my teeth. Amazing treatment pricing.
Verified patient
The staff at Pikesville Family Dentistry was very friendly. They were very upfront about the cost and communicated clearly what needed to take place. I haven’t gotten any procedures don’t yet just a dental exam but i’m looking forward to seeing how the procedures go.
Verified patient
The dentist and hygienists were awesome and I enjoyed working with them. Who I did not enjoy working with was the front desk. What is more shocking is how the front desk villainize their patients in the dentist note's portal once a disagreement happens. This happened because their appointment policy is malleable up to the discretion of the front desk. They mentioned if my appointment is on Tuesday, I would need to let them know by Friday if I need to cancel/reschedule. I did inquire about rescheduling due to sudden change in my schedule, and they refused to cancel/reschedule. At the end we agreed to keep the appointment the same date and time. I show up, and find out when I went to the office in their notes that the staff wrote I was "FIGHTING" and writing every word I did NOT say in capital letter, in effort to angelize themselves and villainize me. Extremely disappointed that it ends this way. Really wished to keep this dentist office, but fair to say I am not coming back again.
For me being a first time patient, they have redefined the patient experience for me!! The greeting as soon as I walked in the door, the tour of the office, Lacey and Tom being so considerate and transparent, oh and the New Patient Gift Bag ( Bonus), I was comfortable beyond satisfaction. I'm sorry I can't remember the lady's name who greeted me but she was wonderful! Whatever pain I was in was overshadowed by the patient experience and the environment. I'd recommend this Dentis to anybody who cares about the Customer Experience!! Ramond
Verified patient
Great dental service Great customer service skills Knowledgeable about dental examination Very good dealing with patients from start to finish.
Verified patient
Great , fast , efficient and friendly !
Verified patient
The NP was very friendly and professional.
Verified patient
Amazing! From the warm reception in the waiting room to the treatment area. Everyone was kind and courteous!!! Never been soo excited for getting my dental needs met. I already know that I am in good hands...
Verified patient
Fast and clear
Verified patient
Excellent.
Verified patient
The hygieniest & dentist & front desk staff were soo amazing! Everyone was patient, helpful, pleasant, caring, & nurturing. I walked out feeling seen, my inquires answered, and given ultimate kindness! The x-rays, teeth photos were clear & explained in full detail. Do not walk to get serviced here. RUN :)!
Verified patient
I have the staff very friendly and kind.
Verified patient
Everything was great!!)
Verified patient
Everything went well.
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