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Pivot Primary Healthcare
Family Nurse Practitioner951 York Dr, DeSoto, TX4.91
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.91
Wait time
4.70
Bedside manner
4.95
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
All procedures
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Available appointments
All provider availability
All provider availabilityToday, Apr 22 – Tue, May 5
Insurances acceptedAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
Providers at Pivot Primary Healthcare (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.91
Wait time
4.70
Bedside manner
4.95
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
517 reviews
Most relevant
My experience was so great with this provider that I literally switched the same day to make her my primary care provider.
October 4, 2023Rhonda C.Verified patient
Crystal was amazing explain what was needed in detail. Provided us with additional options and was very knowledgeable.
February 14, 2024Initials hidden
Amazing. And I didn’t have to wait. I’ve searched all over Dallas for a doctor that I’m comfortable with. Finally found one.
July 29, 2020Initials hidden
The visit was excellent and the nurse exemplified a great of professionalism in dealing with my wife and her medical issue.
KAVerified patient
Crystal is awesome! She takes time to explain your diagnoses is detail, she will definitely be my physician going forward.
January 15, 2021Initials hidden
My visit went perfectly. I was seen immediately and Dr. Caplet seems very caring and is knowledge. Would highly recommend.
October 11, 2020Chastany B.Verified patient
I was very impressed....She was very caring and i felt very comfortable talking to her...Very professional.
January 17, 2024Nena F.Verified patient
The Nurse practitioner was gentle and knowledgeable. Her front desk/ assistant was very welcoming as well.
August 11, 2023Latoya G.Verified patient
I felt extremely comfortable discussing my health, history and concerns. It was a smooth and informative appointment.
Initials hidden
My experience was very good. She listened and she responded right away to my concerns.
Initials hidden
Too much paperwork. ID, insurance, and prior provider information should be all that is required.
January 8, 2024John A.Verified patient
I would definitely recommend Crystal Capler to everyone. She took her time and answered every question I had.
April 17, 2021Dimitra S.Verified patient
Such a great experience. From start to finish. Crystal was so easy to talk to and informative.
January 8, 2024Destinee M.Verified patient
First visit and I’m locked in! Clean office, friendly environment and Crystal is cool as a fan
September 20, 2023Eddie P.Verified patient
Crystal is great! She listens, and she makes you feel like she truly cares. A true blessing
November 20, 2023Patina P.Verified patient
It was great. She was very helpful, and very knowledgeable, easy to understand, I was very well pleased.
CDVerified patient
Dr. Caplar was very informative, friendly very polite. I will definitely ?refer her.
January 2, 2024Lashundra N.Verified patient
Dr. Capler is a wonderful person and so is her staff. I had a pleasant experience!
January 9, 2024Initials hidden
I love her! Very helpful, makes you comfortable in any situation, good communication skills.
July 29, 2021Initials hidden
She’s always on time and straight to the point. She listens and gets the job done. I love her.
September 30, 2020Jayda J.Verified patient
What a pleasant visit! Friendly staff, clean office and a fairly short wait time.
October 26, 2023Eric D.Verified patient
Dr.Caplar was very friendly and listened 2 my concerns. I should have switched over sooner
April 20, 2022Michael M.Verified patient
Loved the experience there as well as the staff felt comfortable in every way
March 20, 2024Lacey D.Verified patient
Great first visit - happy to have come across this healthcare professional. Plan to return.
Initials hidden
I think I finally found my doctor! So glad I took the drive the whole team was awesome .
January 8, 2021Thomas S.Verified patient
I was satisfied about everything accept one my medicine cost was a little bit over board.
Demetra G.Verified patient
Booked last minute and they had all my info ready to go it was a great experience
December 2, 2022Angus R.Verified patient
Very pleasant experience. Everyone was friendly and the process was simple.
August 17, 2023Tamika L.Verified patient
Very professional and very helpful. No question was a bad question. Informative.
August 2, 2022Felicia N.Verified patient
Really nice doctor. Was able to get same day doctor visit. Would totally recommend.
May 23, 2020Juan R.Verified patient
very friendly, attentive,and showed concern for your overall health
January 26, 2024Regina R.Verified patient
Nurse Crystal did not rush me. She listened to all my concerns.
Initials hidden
She listen, ask and answered all of my questions and concerns.
June 13, 2024Deborah K.Verified patient
Never had a dr that was both professional and sincere. Made my visit enjoyable.
Initials hidden
She is a wonderful Dr. Felt very comfortable with her. Highly recommended.
April 26, 2022Shnea P.Verified patient
Very sweet and caring and understanding doctor would recommend her to anyone
Dianna W.Verified patient
Everybody was nice and respectful, I'll definitely be back
May 21, 2024Chris C.Verified patient
The entire team was amazing. Everything was clear, quick, and efficient.
Shakeela S.Verified patient
She listened, cared, and excellent service. I found my new PCP!
December 5, 2023Krystal W.Verified patient
The visit was excellent. Nurse practitioner was knowledgable and personable.
ESVerified patient
My visit was great! Dr. Crystal was so kind and answered all y questions.
June 11, 2021Alisi M.Verified patient
Very good visit. Crystal was thorough & addressed all our concerns/issues.
LSVerified patient
I really enjoyed my visit with NP Capler! So glad my daughter found her.
April 9, 2021Juanita J.Verified patient
Lot of elderly sick people. The visit itself was very informative
September 27, 2020Initials hidden
one of the best doctor visits I've had. Felt very attended to!
Jessica W.Verified patient
She is awesome! Easy to talk to, cant wait to continue with her
March 17, 2021Elise KVerified patient
She was great! She answered all my questions and was so helpful!
KCVerified patient
She listened to my every concern and helped with all my needs!
Shannon R.Verified patient
Need more worker like crystal how made me feel so comfortable.
GDVerified patient
Eased my mind reg fluid retention; Concern for my well being.
LGVerified patient
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