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Preferred Behavioral Health Agency
5 specialtiesDouglasville, GA • 2 locations3.15
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.15
Wait time
4.61
Bedside manner
4.41
Insurances accepted
Anthem Blue Cross Blue Shield
Humana
Aetna
Cigna
Anthem Blue Cross
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Preferred Behavioral Health Agency
6000 Stewart Pkwy, Douglasville, GA 30154
Today, May 1 – Thu, May 14
Insurances acceptedAnthem Blue Cross Blue ShieldHumanaAetnaCignaAnthem Blue Cross
2 office locations
1 of 2
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Preferred Behavioral Health Agency
Clients can expect their first session with Preferred Behavioral Health Agency (PBHA) to be welcoming, supportive, and focused on building a strong foundation for care. We prioritize creating a safe, nonjudgmental environment where clients feel comfortable sharing their concerns, experiences, and goals at their own pace.
During the initial session, we conduct a comprehensive assessment to better understand each client’s emotional, behavioral, and environmental needs. We work collaboratively with clients (and families when appropriate) to identify strengths, explore current challenges, and begin establishing meaningful, individualized goals for treatment.
Our approach is warm, empowering, and solution-oriented, with an emphasis on helping clients feel heard, respected, and actively involved in their care. Clients can expect to leave the first session with a clearer understanding of the therapeutic process, initial goals, and a plan for moving forward toward improved stability, coping, and overall well-being.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.15
Wait time
4.61
Bedside manner
4.41
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
35 reviews
Most relevant
Initials hidden
Waited 30 minutes into the appointment to even begin the session while he did paperwork
July 3, 2024Initials hidden
Benjamin was very nice and professional. Talking to him was very easy I felt like I was talking to someone I’ve known for many years. He never mad me feel like something was wrong with me.
July 25, 2024Demetric S.Verified patient
Benjamin was very easy to talk to. Very understanding and did not judge my situation at all. He kept reminding me that I was in a safe space and gave me time to speak. I felt comfortable talking about my PTSD and some other issues I've been struggling with. He has helped me learn some new coping methods to help me get through my attacks. I highly recommend him.
KEVerified patient
It was great
July 6, 2024Michael H.Verified patient
I stated over and over again in my paperwork I needed a prescription refill, I talked to the dr an hr and stated over and over I needed a prescription refill, I’m new to this mental health deal I have, I don’t know the difference between a psychiatrist, psychologist or veterinarian I’m sorry. He waited until the end of the session to tell me he can’t refill my prescription he’s not that kind of dr. I wasted my time, I opened up about my sickness which is not easy for me for nothing . Be up front, I wasted my time when I could have found someone who could actually give me what I need , nice guy though, just out for his self
June 23, 2024Ashley H.Verified patient
March 5, 2025Danniel P.Verified patient
August 31, 2024Micah D.Verified patient
Initials hidden
Initials hidden
July 19, 2024Angela S.Verified patient
July 15, 2024Angela S.Verified patient
Easy scheduling and great communication from the employees. Irikefe is attentive and knowledgeable.
APVerified patient
Irikefe was kind and professional. Scheduling the appointment was fast and easy.
MDVerified patient
Great visit with Dr. Irikefe.
RLVerified patient
Irikefe explained my treatment plan clearly.
JQVerified patient
Great care overall.
PJVerified patient
Highly recommend Dr. Irikefe.
KRVerified patient
My insurance won't pay
August 21, 2025Robin E.Verified patient
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