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Premier Gastroenterology Institute

GastroenterologistSan Bernardino, CA • 2 locations
3.98

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.98
Wait time
4.54
Bedside manner
3.89
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
Premier Gastroenterology Institute
1800 Western Ave N, Ste #406, San Bernardino, CA 92411
All provider availabilityAll provider availability
All provider availability
Today, Apr 1 – Tue, Apr 14
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
2 office locations
Premier Gastroenterology Institute (1 of 2)
1800 Western Ave N, Ste #406, San Bernardino, CA 92411
Get directions
Premier Gastroenterology Institute (2 of 2)
8221 Rochester Ave, Ste 130, Rancho Cucamonga, CA 91730
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1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.98
Wait time
4.54
Bedside manner
3.89
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
79 reviews
Most relevant
Very shady visit. They lied about their location and only spent 3 minutes talking to me. You’re better off with anyone else.
Verified patient
Great doctor! She takes time to listen, explained everything to me and solved my problem. I would recommend her to anyone.
Verified patient
Excellent experience, doctor is very experienced and the clinic environment is very private.
Very friendly staff, office was clean and the doctor was very nice.
Verified patient
the app has to give more details about providers localization
Verified patient
I have had a very disappointing experience with Premier Gastroenterology Institute. My appointments were canceled multiple times, sometimes on the day of the appointment. I would receive voicemails to "confirm" my appointment, but when I called back, they would inform me that my appointment needed to be canceled. They were unable to offer me an alternative appointment time and promised to "call back soon with availability." After a week, they called me back, but still couldn't provide the availability of the doctor. When I finally had my appointment, the doctor did not have a good bedside manner. I felt like my health concerns were dismissed and ignored. Additionally, there seemed to be a lack of communication between the nurse practitioner and the doctor, as they gave me conflicting information about the best treatment options for me. Neither of them showed empathy towards the severe pain I have been experiencing for months. I plan to find a different GI provider.
never talked to the Dr. only nurse practioner, after my results came in , she just dropped me and told me to contact my primary. what the heck was that all about? I need a specialist thats why I contacted this Dr. in the first place. Still no call from Doctor.
Verified patient
My phone appointment was at 11:00a NP called at 10:00a lots and lots of confusion. Was told Dr. had patience in the office she had to see. Way to much stress and confusion they are not a good fit for me
Verified patient
This was my first visit to this office. I arrived 15 minutes early and they were ready for me. I was out of the office almost before my astral appt time. The staff was friendly and the office was clean.
Verified patient
I took the phone call option on my lunch break and didn’t get the call till I was back from my lunch- 30 min later. The nurse practitioner that I met with was the best, super sweet and great listener and understood everything I was talking about. I didn’t get to talk with the doctor. I wish they were closer so I could get seen there.
The dr didn’t even speak to me. I was contacted by the nurse practitioner and she was the one prescribing medications and diagnosing. If i wanted to speak to a nurse practitioner I would have booked with one, and not choose the gastrologist.
Amazing service! Great people!
Verified patient
I had a fantastic experience with Dr. Negusse. From the start I was impressed by her warm approach and expertise. She is obviously committed to patient care -- she listened attentively to my concerns and had studied my medical history which put me at ease that I was getting top notch care. She provided me with several options for my treatment and explained each process clearly, taking her time and easing any anxieties. The procedure went smoothly and she followed up to check up on me afterwards! I don't usually write reviews but felt moved to acknowledge Dr. Negusse for her commitment to patient care.
Verified patient
Dr. Negusse is a rare find and a wonderful physician. She has a way of making you know that she cares about you as a person and is concerned about your health. She answered all my questions thoroughly and explained the steps for the procedure in a way to put me at ease. Dr. Negusse goes above and beyond to take care of her patients. She is very pleasant and easy to talk to. I highly recommend her.
Verified patient
I am so impressed with Dr. Negusse and her staff I was immediately acknowledged with a warm greeting and they offered me a water. Dr. Negusse was very kind, professional and took the time to listen to me. I didn't feel rushed and I finally felt heard! She explained everything so eloquently and made sure I knew what to expect before and after my procedure. After my first visit I knew I was in good hands and could trust her completely. She is highly skilled, respected, knowledgeable and cares I highly recommend Dr. Negusse, she is one at the best doctors I've ever had.
Verified patient
Dr. Negusse is very professional, friendly, and supportive. Best physician I've ever seen! She explained my procedures before, during, and after and kept checking in on me for a few days afterwards. She will be the only G.I. physician I see in the future.
Verified patient
I can't thank Dr. Debbie enough. I never thought that I would be in the position to need a feeding tube and the entire circumstance surrounding my condition was very stressful. Thank God for doctors like Debbie Negusse who supported me throughout this challenging process. She was patient and empathetic and expressed care for me as a person (!) not just a patient -- acknowledging the emotional as well as physical aspects of undergoing such a procedure. In the end I felt entirely comfortable and informed and the actual procedure was actually quite simple! Dr. Negusse genuinely cares about people and their holistic wellness. I highly recommend her for anyone in need of gastro-intestinal care. She's simply the best!
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