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Preston Dermatology
3 specialtiesCary, NC • 3 locations4.83
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.79
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Preston Dermatology
1010 High House Rd, Ste 300, Cary, NC 27513
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
3 office locations
1 of 3
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Preston Dermatology
Early morning, weekends, late appointment, 5 star experts,
Winner of Raleigh Magazine Best Dermatology 2025, and Best DR Raleigh Magazine 2025!
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.79
Bedside manner
4.90
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
436 reviews
Most relevant
Very personable and knowledgeable provider. I received attention for all of my concerns. No complaints.
July 30, 2025Michael S.Verified patient
Eric was reliable, easy to work with, and always quick to respond. I really appreciate everything you’ve done.
ALVerified patient
It was not complicated and it really gave me peace of mind. I'd definitely do it again.
October 26, 2025Angela T.Verified patient
The appointment went smoothly, and I felt well cared for by Eric.
SGVerified patient
The appointment went smoothly, and I felt well cared for.
SGVerified patient
My experience was good.
November 3, 2025Dannae .Verified patient
Good experience!
October 4, 2025Erin S.Verified patient
Eric Castaneda proofed to have expertise in the field of dermatology and the health conditions of my mother. I appreciated his insight, his recommendations, his listening and his willingness to kindly and clearly answer all of our questions. A big plus is that he also speaks Spanish.
July 31, 2025Angeles G.Verified patient
Great team
July 13, 2025Wes C.Verified patient
Very clean and professional. Would recommend.
June 11, 2025Alfredo M.Verified patient
Great customer service and friendly staff
June 10, 2025James J.Verified patient
Eric is amazing!
MHVerified patient
Honestly, had such a great experience. The provider was really kind and professional, and I felt that my concerns were really being heard. The staff was also so nice and assisted me from the moment I arrived at the clinic. I would definitely recommend this place an this provider.
CEVerified patient
Honestly had a great experience here. The provider was really nice and it felt like he really listened to my concerns. The staff were also really nice and assisted me from the moment I entered the clinic. I would really recommend this place and this provider.
CEVerified patient
He's been always amazing! Can't thank enough!
SCVerified patient
He handled me with care! Kudos!
ALVerified patient
Great experience!
ASVerified patient
Eric is awesome!!
ASVerified patient
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October 23, 2025Jaz A.Verified patient
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October 2, 2025Erin S.Verified patient
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August 20, 2025Shallu U.Verified patient
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June 19, 2025Hope A.Verified patient
June 13, 2025Andrew S.Verified patient
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May 14, 2025Ziyan Z.Verified patient
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JSVerified patient
Alexa was knowledgable, very friendly and made me feel at ease about my concerns. Will definitely be coming to see her again
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Amazing! Listened to my problems and quickly provided solutions. Thanks for your service!
September 18, 2025Kelsey H.Verified patient
They did what was expected. The only thing its impossible to contact them by phone.
September 23, 2025Thomas M.Verified patient
The provider was great! She listened to all my concerns and gave me a great treatment plan
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She was professional, helpful and friendly. I can't wait to see her again!!
September 29, 2025Susan S.Verified patient
I had a great experience- amazing staff and a really nice/clean office!
September 25, 2025JESSICA C.Verified patient
Alexa was such a good derm solved all my problems right away!
August 24, 2025Jennifer B.Verified patient
Thorough exam. Very informative. Friendly and attentive.
October 14, 2025Wil S.Verified patient
Alexa explained everything clearly and made me feel comfortable.
SGVerified patient
Excellent service! Nice people! Perfect experience!
September 25, 2025Caleb L.Verified patient
Alexa is so thorough! Best Dermatology visit I have had.
ASVerified patient
This was my first experience with ZocDoc and I love the ease and convenience of this service. I will be using this app for EVERY appointment.
October 22, 2025Markeshia D.Verified patient
PA Alexa is AWESOME. She was very helpful and detailed with the medication instructions and she also gave other options that help for my my son’s condition. I can’t put into words how grateful I am for her just the absolute best.
October 16, 2025Armani H.Verified patient
I saw this PA on a video call and she was very kind, very considerate, and was a great listener. The appointment actually started early and didn’t take long at all which I really appreciated. I would definitely recommend her to anyone who needs a dermatologist.
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Great communication, addressed all my concerns.
September 30, 2025Haysam T.Verified patient
Such a great experience! I felt very heard and listened to, they got me in very quick and I loved the feminine energy in the office. Dr was very thorough with addressing my concerns and laid out a detailed plan for me. Would definitely recommend!
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This was my first ZocDoc experience, and it was perfect. My questions were answered, and I didn’t have to deal with any wait times.
September 25, 2025Allison S.Verified patient
All staff was super friendly and helpful. Alexis was awesome! She really listened and helped create a solution and made sure I was well informed with the products and process.
September 10, 2025Initials hidden
I was made to feel comfortable and welcome. I was given multiple opportunities to ask any questions I had and I felt confident that the care I am scheduled to receive going forward will be thoughtful and appropriate to meet my individual needs.
Kathleen S.Verified patient
Quick and very friendly. Nothing like pulling your pants down in front of a hot PA and a hot nurse. Just FYI, it was cold in the room.
August 28, 2025Ronnie B.Verified patient
The doctor was very informative about my condition and made several suggestions for remedies.
She was friendly and communicated well.
My visit was short and covered everything I needed to know.
I recommend this office
August 12, 2025Kevin W.Verified patient
Excellent
August 12, 2025Laurel N.Verified patient
I’m new to the area and need a dermatology practice. Preston Dermatology made a great first impression. Prompt. Professional. Answered my questions. Explained clearly what’s going on with my skin.
July 31, 2025Steven H.Verified patient
Alexa is certainly worth the hype she get! Not only is she incredibly effective and thorough, but she also has a level of compassion and empathy that is needed. Not a single complaint, and arguably the best patient care I’ve had at any appointment.
July 29, 2025Shakera V.Verified patient
Highly recommend
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I had a great experience at Preston Dermatology. The entire staff were friendly and professional, I was seen very quickly and Alexa the PA was kind and caring, she was so professional and knowledgeable and really helped put my mind at ease. She removed a small bump on my arm the same visit and it was completely painless! She answered all my questions and I didn’t feel rushed . Her assistant was awesome as well! I highly recommend them!!
July 15, 2025Melissa B.Verified patient
She was great very communicative and friendly.
July 11, 2025Marlon G.Verified patient
Everyone was so kind!
July 11, 2025Mary W.Verified patient
I had an appointment at Preston Dermatology.
July 8, 2025Jerry B.Verified patient
Will go back
June 12, 2025Jerry A.Verified patient
Office space is clean and neat. Staff was very responsive, and the doctor was very prompt with respect to the appointed time.
June 12, 2025Michael M.Verified patient
Alexa was extremely knowledgeable and listened to each of my concerns. Her responses made it clear that I was heard and understood. She addressed the issues I brought to her quickly without making me feel rushed. She made sure to address any questions or concerns I had before leaving the room. I would absolutely recommend Alexa to any of my friends for her wonderful bedside manner, efficiency and efficacy!
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I loved my time here. I definitely felt comfortable sharing my concerns to the provider, and she was honestly so professional. The place was also really clean. I would definitely come back here again.
CJEVerified patient
Dr. Alexandra is truly exceptional!
ASVerified patient
Amazing active listening skills, rapport building, communication skills, and quick response time. Amazing first derm visit! Highly recommend!!
April 30, 2025Hailey S.Verified patient
Alexa was fantastic, she listened to my concerns and was very personable/kind. She took her time during my appointment and did not make me feel rushed. I am happy I found her as my new provider!
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Alexandra does an amazing job! She's always professional, friendly, and goes above and beyond to make sure everything is handled smoothly. Her attention to detail and positive attitude really stand out. I truly appreciate her dedication and the great work she does!
JCVerified patient
Alexandra has been fantastic!
RCVerified patient
Dr. Alexa is an excellent doctor! I really appreciate the way she takes the time to explain everything clearly, especially about my treatment. She handled me with such care and made me feel truly supported throughout the process. Highly recommended!
ALVerified patient
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October 30, 2025Nicole W.Verified patient
October 29, 2025Kathy F.Verified patient
October 27, 2025Katherine S.Verified patient
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