primarycareelpaso

5 specialtiesEl Paso, TX • 2 locations
4.51

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.51
Wait time
3.87
Bedside manner
4.64
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
primarycareelpaso
10965 Ben Crenshaw Dr, El Paso, TX 79935
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
2 office locations
primarycareelpaso (1 of 2)
6000 Northern Pass Dr, Ste A, El Paso, TX 79911
primarycareelpaso (2 of 2)
10965 Ben Crenshaw Dr, El Paso, TX 79935
1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.51
Wait time
3.87
Bedside manner
4.64
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175 reviews
Most relevant
My visit was very thorough. I appreciate the courtesy and respect during examination. All explained very well.
Verified patient
Staff and Drs. are great, very friendly but the wait time was incredible long.
It went very well, she addressed all my concerns.
Verified patient
Everything went well.
Verified patient
Excelent.
Verified patient
Great. Informative.
Verified patient
All went well.
Verified patient
Felt at ease. Dr. listened to all my concerns and addressed each one. Specifically, I like that I don't feel rushed by her, and she took her time to explain, to ask, and all those details make for a pleasant and comfortable Dr.'s visit.
Verified patient
Great!
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Good first visit. No complaints. Look forward to continuing having Dr. Diaz as my primary.
Verified patient
The visit was good. Good communication by the doctor.
Verified patient
Great.
Verified patient
Dr. Diaz is incredibly attentive and asks question/retarding the treatment giving answers and recommendation/ for our heart. He is the one of very few Dr. that sees you when you have an appointment that is very rare.
Verified patient
Very good and interactive experience.
Verified patient
The Dr. is great. Knowledgeable and genuinely cares for his patients. Would definitely come back and see him.
Verified patient
Martin Burciaga is the best - careful listener, problem solver, smart and kind. I highly recommend him.
Verified patient
El doctor es un excelente profesional muy complacido con su atención
Verified patient
Always a great experience . Staff always nice and helpful.
Verified patient
Very friendly staff all questions & concerns were answered.
Verified patient
Awesome.
Verified patient
Great communication.
Verified patient
Friendly & fast, good communication.
Verified patient
Basically, a very smooth consult. Mr. Burciaga is very attentive & always provides me with good medical advice. I also informed Martin that I am considering changing to a geriatric PCP.
Verified patient
Ms Burciaga was very helpful & answered all of my questions. My only concerns is that the wait time was nearly an hair to be seen from my scheduled appt. time.
Verified patient
Went well, quick & to the point.
Verified patient
Dr. and staff were excellent! I rarely go to doctor and they listened and asked great questions. I was impressed. Really impressed with how well they all did. Best in El paso for sure.
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unhappy front office staff. Not that upbeat and pleasant. Does not make a good first impression.
Verified patient
Booked online without any issues. Was in and out quickly and highly satisfied with the care that I received.
Verified patient
Great friendly staff. Dr. Mcclusky is was attentive and very informative.
Verified patient
Great great staff friendly doctor was a good listener greater overall. Happy visit
Verified patient
I recommend this primary care clinic to everybody.
Verified patient
Overall I am very happy with the service no complain.
M
Verified patient
Friendly Staff, kind, and compassionate
Verified patient
That's John McClellan was absolutely amazing! I was totally heard he helped immediately and listened just a phenomenal human being in doctor
Verified patient
Dr. McCluskey is very aware of his patients. He takes the time to make sure all your issues are addressed and is very thorough. I appreciate that.
Verified patient
Very helpful as always
Verified patient
The office staff were friendly and helpful. The nurse who spoke to me before the doctor came in was patient, kind, and thorough. The doctor was also thorough and understanding of my anxiety towards seeing a doctor. He answered all of my questions and explained the labs and tests he was ordering and why preventative care is important. Highly recommend!
Verified patient
I am an existing patient and I was able to get a same day appointment. I was pleased with the treatment and plan. I really like the convenience, provider and office staff.
Verified patient
He was very knowledgeable and gave me great insight to my condition and concerns. I was very pleased especially with his overall availability which is great especially for a teacher.
Verified patient
Very nice Doctor.
Verified patient
Great experience
Verified patient
Mr. Mcclusky was very attentive. Wasn’t rude or uninterested nor was he pushy. I love the fact that he did not make me wait on my urinalysis lab he prescribed me something immediately also referred me to another doc for my symptoms to get a better understanding of what’s going on. I’m definitely keeping him as my doctor. Everyone is nice there. Most importantly I felt heard.
Dr. McClusky was kind, attentive, and genuinely listened to my concerns. He took the time to educate me on my health concerns and thoroughly explained my options. I appreciate his patience and expertise, and I look forward to my follow-up visit.
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