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Priority Professional Care
2 specialties3.33
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.33
Wait time
3.69
Bedside manner
3.56
Insurances accepted
99% of patients have successfully booked with these insurances
Mass General Brigham Health Plan
Cigna
Blue Cross Blue Shield of Massachusetts
Tufts Health Plan
MassHealth
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Priority Professional Care
MA
Today, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurancesMass General Brigham Health PlanCignaBlue Cross Blue Shield of MassachusettsTufts Health PlanMassHealth
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Priority Professional Care
Priority Professional Care (PPC) is a provider of adult foster care placement and mental health counseling, Massachusetts. Our healthcare clinic provides treatment for children, adolescents, and adults in the community. Although majority of our clients are Haitian and Cape Verdeans, we extend our services to the larger community, which includes clients of different ethnicities and nationalities. PPC is unique as we are known for our capacity to work for diverse communities.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.33
Wait time
3.69
Bedside manner
3.56
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
36 reviews
Most relevant
She is a great communicator and listener. Very delightful and very informative. Pleasure to me.
February 25, 2025Katriis D.Verified patient
Truthfully, this experience was horrible. ZocDoc says one thing while providers office states they never received any of my voicemails or information even though i received confirmation. The doctor never even showed for the visit and then they called me 30 minutes after it was scheduled. Never again. I should’ve read the reviews prior to booking. Seems like this is a reoccurrence.
December 29, 2025Janice C.Verified patient
Doctor I scheduled was unavailable and so I was contacted via phone to schedule with another provider. The person I ultimately talked to didn't listen and would ask me questions I just answered. Bait and switch.
April 1, 2025Tracy K.Verified patient
Great Experience! I needed a new doctor asap, and I was seen the next day! Kind and welcoming Dr. and staff, much appreciated!
MMVerified patient
This is the worst place I've ever been to seek mental health. The people did t speak English and never commented with made me go there for nothing. I would never recommend it ever
February 21, 2025Juan R.Verified patient
My appointment was rescheduled 3 times. The last time was 19 min before my appointment. I filled my paper work out only to be told they couldn't accommodate me after question number two, which was on the packet that you pour all your past and deepest emotions in. Also was told I was being given another doctor to the cancelations and guess who my appointment was with? The same doctor. I made a appointment for anxiety and depression. Why wasn't the paperwork ready before? A few days later on a Saturday I get a call for a no show. A no show? Definitely not I'm seeking help, have insurance and still went after being turned down three times before. No sympathy. Don't waste your time.
Initials hidden
No one told me about intake forms, when going to complete the intake forms nothing was listed under “intake forms” I had to search for them. I did all the forms required. So when trying to get back on the telehealth I was waiting and waiting in the waiting room. So I gave up . When getting on the chat she seemed annoyed or bothered from the first impression. The receptionist was hard to understand and didn’t give any thorough information. …. I’m sure she is a good provider but not a great first impression. I will not be be rebooking with this office or this provider
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I was contacted many times buy the office saying I had not completed the proper forms ahead of time than when I assured them I had I was told they weren’t signed because the program the forms would not allow me to sign them then I was told they were going to figure it out but no one ever got back to me and I sat on the computer staring at myself no one ever got back to me. It’s hard enough as a 45 year old male asking for help but then to go through all this and be told repeatedly that I did not fill out the paperwork when I provided proof of finishing the paperwork and than never even getting to have a therapy session is infuriating and extremely concerning!!
January 20, 2025David K.Verified patient
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January 29, 2026Gabrielle S.Verified patient
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March 20, 2025Hayley R.Verified patient
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February 21, 2025Nikita P.Verified patient
February 21, 2025David K.Verified patient
February 3, 2025Joezann G.Verified patient
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January 21, 2025Derick S.Verified patient
January 9, 2025Kathryn B.Verified patient
JMVerified patient
Great communication.
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Negligent
February 13, 2026Emma R.Verified patient
Very kind, Friendly, and helped me right away.
February 10, 2026Leah P.Verified patient
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October 23, 2025Shaniah C.Verified patient
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September 16, 2025Hadassah C.Verified patient
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June 17, 2025Sam B.Verified patient
June 11, 2025Nicolas A.Verified patient
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January 5, 2025Joezann G.Verified patient