Prisma Health Urgent Care

Urgent Care ClinicSpartanburg, SC • 9 locations
4.61

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.61
Wait time
4.30
Bedside manner
4.62
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
Prisma Health Urgent Care
1501 W O. Ezell Blvd, Spartanburg, SC 29301
All provider availabilityAll provider availability
Today, Aug 27 – Wed, Sep 9
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
9 office locations
Prisma Health Urgent Care (1 of 9)
1029 Broad St, Sumter, SC 29150
Prisma Health Urgent Care (2 of 9)
131 Harbison Blvd, Columbia, SC 29212
Prisma Health Urgent Care (3 of 9)
5061 Sunset Blvd, Lexington, SC 29072
Prisma Health Urgent Care (4 of 9)
2501 Augusta Rd, West Columbia, SC 29169
Prisma Health Urgent Care (5 of 9)
100 Palmetto Health Pkwy, Ste 104, Columbia, SC 29212
Prisma Health Urgent Care (6 of 9)
1101 Greythorne Dr, Mount Pleasant, SC 29466
Prisma Health Urgent Care (7 of 9)
1798 Ashley River Rd, Charleston, SC 29407
Prisma Health Urgent Care (8 of 9)
1901 W Palmetto St, Florence, SC 29501
Prisma Health Urgent Care (9 of 9)
1501 W O. Ezell Blvd, Spartanburg, SC 29301
1 of 9

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.61
Wait time
4.30
Bedside manner
4.62
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431 reviews
Most relevant
Appt went well! It was scheduled last minute due to an allergic reaction. The team was great as usual! Thank you ladies!
Verified patient
The branch I visited said they don't use Zocdoc. So, I did another application. Otherwise, it was a smooth visit.
Verified patient
The provider was very kind and attentive. Everyone in the office was helpful and kind.
Verified patient
Prisma Urgent Care staff was stellar! Would definitely recommend.
Verified patient
My daughter was seen right away and the staff was great!
Verified patient
Good care Grateful
Verified patient
Quick and easy! Staff was great!
Verified patient
Every one was so nice from the front house staff to the back. I was comfortable and everyone was so polite and it really made my experience wonderful. I would definitely recommend this place to everyone.
I am new to area and haven’t transferred my medical records. I became ill the prior day and through portal conversations with my Primary Physician, he said I should see an Urgent Care. My Bride researched and chose Prisma. Appointment was made same day, we walked into a very clean not crowded reception area. Check-in was quick and smooth. Almost immediately taken into the treatment area and met with the practitioner. She listened intently and reviewed my Primary’s diagnosis. She made several recommendations after my examination. Fast forward seven days and I am on the road to full recovery!! I definitely recommend this Urgent Care. Fast appointments, friendly & professional service. Quick recovery. Many kudos ????????
Verified patient
The NP and who was assisting with her were very professional, kind, nice, compassionate and caring. I came in 15 minutes before closing and they were more than happy and ready to help me. I will definitely come back there if I have to in the future.
Never.. will I go back!! Completed the information online only to be told when I got to my appointment, their office does not use that provider and unsure if/when corporate office will take it down; she was do nonchalant about it. I input and uploaded my personal information to that vendor and now, you don't use them anymore. 2. Was seen all of five-seven minutes to be told, I need to hurry up and go to the other Urgent Care up the street (they close at 8p and it was 7:20p) so they could see me. She stated they did not have the equipment to x-ray my leg. Rushed to the other Urgent Care for them to examine my leg (actually touch it) and determine I needed antibiotics. They have my co-pay and my insurance provider may not pay for the 2nd Urgent Care I went to.
Didn’t like that I had to pay a co pay when I arrived and didn’t receive any treatment but a referral to somebody else
Verified patient
Clean office, knowledgeable staff, and very affordable for self pay. I'll definitely use them again!
Verified patient
The appointment never appeared I was informed that zocdoc and schedulers do not communicate. Waste of time.
Verified patient
The office physician contacted me later to follow-up. Very nice and unexpected.
Verified patient
Great nurse and doctor. Got me in promptly. Everyone was very friendly and helpful !!
Verified patient
They did not have an appointment time. They do not accept your app. Went somewhere else.
Verified patient
Friendly and kind staff and provider. Got back really fast. Highly recommend.
Excellent fast service, got a prescription and I'm already feeling much better hours later.
Verified patient
Yes best urgent care office I have been to. Very thorough with examination of my cold
Verified patient
Ability to book an appointment for same day. Hardly any wait time.
Verified patient
Very impressed with this office. First time using them. Great experience.
Verified patient
I had to go to another urgent care for antibiotics two days later.
Great listener and very thorough!! Would recommend for any child!!
Verified patient
Didn't know the appointment was cancelled until I got there.
Verified patient
The office was very neat and clean. Wait time was not bad, and the NP I saw was excellent. She listened and took time to ensure I understood what she was saying. She also talked to her superior about specific tests that would help diagnose the problem.
Verified patient
My Tele visit with Dr. Hood was great . She informed of why I needed to visit urgent care and now I appreciate her candor of the importance.
Verified patient
Great
Verified patient
The entire experience was abslutely perfect. The radiology tech James was professional, smart, caring and could not have been more accomodating. The provdier Anna was very professional, pragamatic and followed up as promised. The registration clerk was excellent, facility is brand new, spotless and extremely comfortable. The place is absolutely first class.
Verified patient
Upon entering the office I was greeted by two of the nicest women Id ever had the pleasure of meeting It wasn't but 10 minutes later I was being escorted to an exam room after having my vitals checked in a very private cubbyhole of a room which I appreciated The doctor want very far from coming As it seemed only 15 minutes After giving her diagnosis The front desk lady helped me with my MyChart They had called my prescription in and all I had to do was pick it up I was so appreciative as I was so sick Id recommend this office anytime
Verified patient
Swift and excellent care was provided and would highly recommend.
Verified patient
He is very horrible went to get help went home and ended up in the hospital.
Verified patient
Always a great experience! Fast, kind people and always help! Thanks!
Verified patient
I was able to book at the last minute; they took me in right away (there was no long wait time). The front desk administrator explained everything to me well and a nurse was able to answer my question before being seen. They made me feel comfortable and I was out in no time and was able to get my problem resolved to attend an event that evening. The nurse gave me special instructions to follow once I left.
Verified patient
Excellent
Verified patient
I scheduled an appointnent online & arrived 15 minutes early. I was called back before my appointment time. The staff was exceptional from beginning to end. The entire process took about an hour & that includes having Xrays & giving radiology time to go over them. Even though it took so little time, I didn't feel as if I was being rushed out the door. Very thorough & attentive. I highly recommend.
Verified patient
Great prompt service, friendly staff.
Verified patient
It was a quick appointment! Can in and everything was already filled out through Zocdoc. The workers were very nice and sweet! They listened to my issues and gave me the best diagnosis.?
I have answered you enough.. Accept it and say Thank You.
Verified patient
Great experience, very professional, I would recommend .
Verified patient
She was caring and explained everything for me to do
Verified patient
The receptionist and the nurse Katana, I believe, was phenomenal but my provider didn’t offer reassurance. She seemed like she wasn’t too interested in my concerns and rushing me out.
They were ready for my appointment. The wait time was minimal. Everyone was courteous. Somehow the appointment and all interactions felt both efficient but also caring at the same time, and I really appreciate both of these features. I will definitely be using this office in the future.
Verified patient
Friendly staff and listened to my problem and got right on it
Verified patient
Looong wait Appt at 8:30. Was seen at 10:15. Nobody looked in a hurry.
Verified patient
The staff was caring and so friendly. The Doctor was a great listener and was on top of everything. I would highly recommend anyone to go here
Verified patient
Fast, friendly, and compassionate
Verified patient
The Nurse Practitioner on duty was great and answered every question I had. She really went above and beyond for me with my physical. Also, herself and staff was very supportive and encouraged me with positive words about me attending nursing school. One comment the Nurse Practitioner said, “Hang in there, we definitely need good nurses!” Overall my experience was great !
Verified patient
Very nice staff! Very friendly. Doctor was very concerned and friendly ??
Verified patient
Great urgent care
Verified patient