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Prospect Ophthalmology

Ophthalmologist136-19 41st Ave, Flushing, NY
4.76

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.76
Wait time
4.41
Bedside manner
4.84
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
UnitedHealthcare
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Scheduling details

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Available appointments
All provider availabilityAll provider availability
Today, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
UnitedHealthcare
1 office location
Prospect Ophthalmology
136-19 41st Ave, 4th Fl, Flushing, NY 11355
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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.76
Wait time
4.41
Bedside manner
4.84
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Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
360 reviews
Most relevant
Dr sze Wong& all the stuff r good listening& caring in my eyes checked.I’m definitely happy with them.
Verified patient
The service attitude was very good. I will go there again if I have any problems in the future.
Verified patient
Dr Wong was knowledgeable and friendly and put me at ease. Wonderful provider.
Verified patient
Staff could be more discrete at the counter, less hasty and more patient.
Fast appointment, exceptional hours, super friendly and efficient staff, and quite thorough examination.
Verified patient
Excellent doctor, he addressed all my concerns and explained why I was experiencing certain visual phenomena.
Verified patient
The doctor and staff were very concerned about my condition. I will recommend the service.
Verified patient
Dr. Wong top of the line Ophthalmologist! He is very kind and patient, and saved my eyes. Highly recommend.
Exelent!! definitely a Great Dr!! Thank You Again for Your help and Consideration wish You the best!
Verified patient
The doctor is nice, the front desk staff isn’t so friendly. Wait time was about 40 minutes.
Doctor was smart, answered all my questions, and a clear communicator. Definitely coming back!
2 hours wait, unorganized office, no feedback no paper work given.
Verified patient
I was initially skeptical, but I was quite satisfied and plan to visit again.
Doctor and staffs are friendly. the service is great. they did good job.
Verified patient
Very professional and efficient ophthalmologist office team.
Verified patient
Short wait. Friendly staff. Clean office. Great doctor. Overall, highly recommend.
The doctor was knowledgeable Professional and courteous. Will recommend highly.
Verified patient
yes i would say frend and famly to recommend to this Dr great care .
Verified patient
Young brilliant kind doctor. Very thorough exam. Highly recommend.
Verified patient
Everything was great. Highly recommend the doctor.
Verified patient
Great doctor. Informed. Good communication. Smart.
Great bedside manner, knowledgeable and very thorough.
Verified patient
A great experience! Dr.Wong is incredibly thorough with the examination, which I greatly appreciated, and was able to provide all of the information I needed to set my mind at ease. The rest of the staff were excellent as well, will definitely be coming back for future appointments
Dr. Wong and his team were great! My eye was really bothering me and he was able to assess the situation, diagnose the problem, and offer a solution that gave quick relief. Would highly recommend.
Dr Wong is very thorough and knowledgeable. He was very thoughtful about the tests he ran. He asked pertinent questions and listened carefully to my answers he referred to reports I provided for him multiple times to make sure he addressed everything. He is a stellar doctor and a very kind and gentle person. It is a pleasure to be cared for by Dr Wong.
Verified patient
Dr Wong is skillful and professional with compassion in his work,he made my visit to him worried free.His staff is also praised worthy!!
Decent experience overall. Wait was a little long but being that he was one of few ophthalmologists open on Saturday, I kind of understand. Staff was friendly but wish the doctor explained allowed some time for questions. Everything happened so quickly that I didn’t really have a chance to ask some of my questions. But regardless I was treated in a respectful manner.
The staff and Doctor provided exceptional care. They addressed all my needs and ensured I felt comfortable throughout the entire experience.
Verified patient
I made the appointment for myself and my spouse.When we went there said my husband did not have appointment.I explained to guy at front desk that both appointments were done same time and insurance information was also provided for both of us. Luckily get to see office manager and she took care of us.Dr Wong is professional and we will recommend him to our friends and community for his services.His staff is great!
I had a great experience thanks to the Doctor! He was patient to listen to me, and he was fully present while doing the check-up. I am very grateful for the experience I had with him.
Verified patient
Efficient and effective.
Very good doctor
Verified patient
The provider is professional, strait forward and honest. He does not exagerate my present condition of illness and push me to take unnecessary procedures. It is an complete reversal of my experience with my previous eye doctor. I am glad that I find Dr. Sze Ho Wong.
Verified patient
Dr. Wong was punctual, thorough, and seems to have appropriately diagnosed and addressed the issue for which we visited. That said, despite his office staff quoting the same self-pay amount on 2 separate phone calls the morning of the appointment, upon checkin they told me the woman from his office had provided the wrong amount and charged 20% more than cited. I can afford it and was grateful to see a very capable ophthalmologist on a Saturday and wasn't going to leave after driving 45 minutes to see him, but it seemed a pretty poor business practice to not honor the price they'd cited twice that very day only to change it upon arrival when nothing had changed - the visit was ~15 minutes total for a fairly straightforward issue, not something exotic that'd explain the increased charge.
Verified patient
Doctor and staff are professional and thorough
Dr Wong was Very professional and provides all the information needed. Equipment, office, staff everything was adequate. Wait time a little moren than expected.
Verified patient
Another seamless experience where I got clear and concise answers. The office itself is very clean and well put together Dr. Wong and his staff are very knowledgeable and respectful. They listen well, open to any questions and give out answers that a non-medical person can understand. They speak both English and Chinese languages. They also have most of the medical equipment in the office so I didn't have to go anywhere. Would definitely recommend.
Excellent doctor and staff.
Verified patient
Examenes completos y precisos. Muy amables
Verified patient
The front desk staff were super nice and welcoming, which I really appreciated. However, one issue I had was that they didn’t check my insurance coverage before my appointment. I later found out they were out-of-network, so I ended up having to pay $$$ out of pocket — definitely not a pleasant surprise. I saw Dr. Wong for a severe, swollen stye. I had high expectations based on some of the glowing reviews I read beforehand. Unfortunately, my experience didn’t match that. The exam was very quick — about 5 minutes, while I waited for like an hour and 30mins in the waiting room, and while he did check my eye and instructed the nurse on what I needed, there was little explanation or discussion. I didn’t receive a proper diagnosis, and while I take some responsibility for not asking more questions, the appointment felt rushed and impersonal. In the end, I left feeling like my $$$ wasn’t well spent.
Office staff is friendly and accommodating. They offer a cash or Zelle payment for copays, but if you opt to pay with a credit card, they do charge a fee. And although the waiting room was full and wait time was pretty long (got seen by the Dr closer to 1120am and I had an 10am appt), Dr. Wong had excellent bedside manner and answered all of my questions and concerns with much clarity. He definitely cares about his patients and doesn’t make you feel rushed.
Very friendly doctor and great staff
Verified patient
Highly recommend Ophthalmologist Dr Zse H Wong MD I had my questions and apprehensions answered in the most clear & succinct manner.
Verified patient
They asked me to cancel
Verified patient
I visited this doctor twice and I paid the fee in person at their office. today, I got a phone call from this office and I was billed despite the fact that I did not make an appointment and did not see this doctor this month.
It's my first time to see a ophthalmologist in NYC, so i tried to find a doctor who could speak mandarin Chinese. Dr Wang is really friendly and provided me with both detailed explaination and concrete support! I also paid by myself and got reduction as well. The clinic is located in Flushing, but worth visiting.
Verified patient
The entire staff here was incredible. From the very knowledgeable front desk that worked well even under stress (they still remained friendly and organized about reminders and disclaimers about my insurance), to the staff that did my light screening efficiently with a very personable touch, Dr. Wong himself who was thorough and understanding of my situation. I really enjoyed the whole office team and their bedside manner. They are also all fluent in Mandarin if needed!
Verified patient
Really fast
Verified patient
Convenient location. Professional staff.
Verified patient
Doctor was good, wait time was super long, and very annoyingly they did not give me an itemized receipt for my insurance, even after me emailing them
Verified patient