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Psychotherapy Counseling Services LCSW PLLC
Psychotherapist4.96
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.96
Wait time
4.91
Bedside manner
4.95
Insurances accepted
UnitedHealthcare
Aetna
UnitedHealthcare Oxford
Optum
Harvard Pilgrim Health Care
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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All provider availabilityToday, Apr 28 – Mon, May 11
Insurances acceptedUnitedHealthcareAetnaUnitedHealthcare OxfordOptumHarvard Pilgrim Health Care
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Psychotherapy Counseling Services LCSW PLLC
Psychotherapy Counseling Services LCSW PLLC is a group mental health practice, providing individual virtual mental health treatment for adults. Our aim is to heal and manage your anxiety, depression and other stressors. Our practice was built upon the passion to work and helping others who are often underserved and come from disadvantaged backgrounds. We utilize an anti-racist and racial equity framework when working with you. People deserve to have access to high-quality mental health care.
Being heard is important. Our goal is to make you feel heard, understood and to feel safe. In our safe space, we will have transparent, authentic conversations that are geared to heal. We will both navigate realistic and simple strategies that can be applied while in therapy and after you leave therapy.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.96
Wait time
4.91
Bedside manner
4.95
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
24 reviews
Most relevant
Thorough listener and respectful responses. The first session was informative for both of us for the work ahead.
October 14, 2022Michelle M.Verified patient
He is a great listener and gives thoughtful responses. This has been a helpful first therapy experience.
DGVerified patient
Good empathy and listener in the first session. Looking forward to building a relationship over time.
JTVerified patient
I would highly recommend him to my friends or anyone in need. He listens, he gives you the time and helps you see life differently and helps you calm yourself
April 2, 2023Lizette G.Verified patient
Although this was a virtual appointment, I felt like I was in a safe space, I felt comfortable enough to open up and share my experiences. Michael Serrano is a great listener as well as a great counselor. Very glad I decided to seek therapy!
CPVerified patient
Michael is great. He really listens to understand, and gives me clarity on the situations occurring in my life. He draws on past conversations very well, and gives positive reinforcement that has me looking forward to our sessions.
ICVerified patient
Very relaxed environment, first session we just went over some breathing and hand exercises, I liked his attitude and felt like I could at least tell him about basic problems. Positive first therapy experience.
EBVerified patient
Great listener! I would definitely come back.
ARVerified patient
This was a great session. I will be going back regularly. I have been searching for the right therapist for a while and am happy to have found Michael. Very welcoming environment.
KMVerified patient
Michael is very communicative via email and the phone. He booked me right away and offered an immediate appointment. When I met with him, he was comforting, showed empathy and he was very patient. I felt a lot better after I left Michael. I look forward to our sessions.
RRVerified patient
August 11, 2025Daniel S.Verified patient
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December 2, 2022Kevin T.Verified patient
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October 12, 2022Crystal A.Verified patient
March 23, 2022Michelle M.Verified patient
March 19, 2022Alazasia G.Verified patient
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February 17, 2020Initials hidden
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OSVerified patient