Pure Primary Care is a virtual primary care practice serving adults in Texas, Colorado, and Florida. We provide convenient, personalized healthcare from the comfort of your home, including treatment for acute illnesses, chronic disease management, women's health, weight management, mental health, medication management, preventive care, and discreet STI testing and treatment. Our mission is to build lasting relationships through compassionate, evidence-based care that is accessible, affordable, and centered around each patient. At Pure Primary Care, we believe the best healthcare begins when every patient feels Known. Heard. Cared For.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

5.00

Wait time

4.98

Bedside manner

5.00

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

139 reviews

Most relevant

Definitely would recommend to family and friends . Candice Thomas is very easy to talk to and she listens to my concerns.

August 21, 2026Venita H.Verified patient

My English wasn't good, but she made everything to make me feel comfortable. Very understanding, nice and human being ??

July 24, 2026Assel B.Verified patient

This provider was very easy to talk to. She is kind and has a great attitude. She is very trans friendly as well!

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Clear and precise communication. Found solutions right away and sent everything off quickly! Very friendly!!!

September 24, 2026Christine I.Verified patient

Very kind and easy to talk to. A provider that listens to your concerns and helps come up with a solution.

September 15, 2026Tatenda M.Verified patient

Great communication! Made my daughter and I feel cared for and comfortable:) Our concerns were addressed.

August 21, 2026Initials hidden

Candice was amazing, took the time to listen to me, and I felt like she really cares about what she does!

July 10, 2026Lindsay H.Verified patient

Great communication. She listens and gives helpful feedback. Will recommend her to family and friends.

July 22, 2026Edna S.Verified patient

Just Amazing! The appointment went so smoothly, she was prompt and on time Also very informative!

August 14, 2026TONY BRIGHT M.Verified patient

She was very pleasant to talk with, she listens & her suggestions & recommendations were very helpful.

Denise S.Verified patient

Great experience, listened to my concerns and prescribed the proper meds. Would book again if needed.

July 9, 2026Initials hidden

Candice was professional, attentive, and genuinely took the time to listen to my concerns.

September 11, 2026Allison L.Verified patient

Great experience. Very welcoming. I will definitely book again and recommend her to anyone!

August 8, 2026Laschericka A.Verified patient

She was very professional and compassionate. I will definitely be going to her again.

August 30, 2026Marianne C.Verified patient

My NP Candice was amazing. She had clear communication with very informative guidance.

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On time for appointment. Good communication. Very knowledgeable. Would recommend.

August 4, 2026Edna S.Verified patient

Candice is great! She makes you feel comfortable and is very easy to talk to.

August 20, 2026Nokia T.Verified patient

The doctor was super helpful and polite and listened to us. I’d use her again!

August 12, 2026Staci W.Verified patient

She was great! Communication was great and she was able to help right away

August 21, 2026Cherish P.Verified patient

Candice gave me such great care and insight. exceeded my expectations.

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Had such a great experience. Highly recommend! Will be back. :)

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Candice was super helpful, flexible, and efficient. I’m pleased.

September 22, 2026Laura S.Verified patient

Kind and helpful have fast results and created a safe space

September 16, 2026Izabell T.Verified patient

Great doctor!! Very knowledgeable and solution focused.

September 17, 2026Monique W.Verified patient

Candice is nice, intelligent and helpful. Highly recommend

August 4, 2026Assel B.Verified patient

This experience was so convenient. I would recommend it.

August 3, 2026Patisepa M.Verified patient

Very personable and informative! Highly Recommend!

Romei G.Verified patient

By far I felt like it was fast seamless and amazing. Being that this was my first time seeing any nurse or doctor in awhile I felt great. She was patient and very very helpful.

September 21, 2026Dameon C.Verified patient

I loved my new PCP. She made me feel comfortable and listened well. I never felt like I was a stranger since it was my first apportionment. Glad to say I found her!

September 19, 2026Jesica R.Verified patient

Candice listened to my situation, asked questions, and gave her thoughts on the issues we discussed. She gave me a few possible solutions to follow and we discussed the pro/cons of each.

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I had such an amazing experience! She was incredibly sweet, kind, and caring. She took the time to listen to my concerns and made me feel comfortable and well taken care of. You can truly tell that she cares about her patients. I’m so grateful for the wonderful service and kindness she showed me. Highly recommend her!

September 9, 2026Geneda E.Verified patient

Mrs Thomas was exceptional. She took the time to listen to my concerns. Explain my health issues and help me find a solution to help my health needs

September 4, 2026Ivery J.Verified patient

First time using ZocDoc. Highly recommend!

September 4, 2026Leamsy S.Verified patient

Amazing experience listened to all my needs took everything I said seriously provided compassion and empathy and provided a plan right away excellent and would highly recommend :)

September 3, 2026Breezi W.Verified patient

Dr. Thomas was the BEST, unfortunately as we spoke didn’t realize she was in Texas. Therefore could not help me. Such a loss for me because I would give anything to have her.

September 2, 2026Lynda L.Verified patient

Candace Thomas was amazing! Awesome bedside manor. She listened to all of my many needs and treated me for various things that I had been concerned about. I've already recommended her to my sister...

September 2, 2026Angela B.Verified patient

I really enjoyed my appointment. She was very knowledgeable and very helpful and very kind. I have a follow up appointment and I know I’m gonna have a great experience. I look forward to work with her in the future.

August 29, 2026Kevin R.Verified patient

This provider is awesome. She has clear communication, listens well and follows up promptly - in addition to having a great personality.

August 29, 2026Jennifer S.Verified patient

I was so impressed by Candice Thomas. She was compassionate and down to earth yet so knowledgeable and helpful! She focused on what my needs were and explained clearly what I can expect next.

August 29, 2026Kimberly G.Verified patient

10/10 experience

August 20, 2026Nikole R.Verified patient

If you are looking for quality care, clear communication, someone who actually listens without judgment look no more!!!!!! EXCELLENCE is a word to describe her. I have NEVER felt more heard and treated with such respect. I know many people, such as me, who are scared of having another provider dismiss you. This was not that case!! I am forever grateful! I typically remember the bad experiences and avoid any medical advice/help unless it's an emergency. I now feel comfortable and a bit more confident knowing that there are providers that truly have your back. Please don't hesitate to book an appointment with her. You will NOT regret it! I am beyond impressed!

August 15, 2026Aja J.Verified patient

Efficient and thorough

August 15, 2026Juan G.Verified patient

She listened to every concern I had. Very pleasant and professional and funny too made me feel like I knew her for a long time.

August 15, 2026Venita H.Verified patient

This was my first visit with Candice, and I had a wonderful experience. She was warm, natural, and easy to talk to, which made me feel comfortable right away. She was also very informative and took the time to explain everything clearly. I’m very happy to have found her and would highly recommend her!

August 12, 2026Savannah F.Verified patient

My provider, Candace, was professional and caring. The appointment was thorough but brief since I had lost my voice and was on a break at work. Prescriptions were sent immediately to my preferred pharmacy and she even sent a follow-up text to me with aftercare instructions. I’d highly recommend booking an appointment with Candace if you need a straightforward check-up with a professional and timely provider.

August 11, 2026Brittany D.Verified patient

1000000\10!!!!

August 6, 2026Chloe J.Verified patient

I enjoyed this visit more than many others I’ve had in the past. It was almost like talking to a friend, but one that knows medical information. I’m excited to start this journey with her as my provider.

August 3, 2026Saffire N.Verified patient

Very sweet woman. She listened to my needs and was very clear and straight forward about how she could and could not help with my medication needs. She suggested economical options and was mindful of how my insurance would be involved. Highly recommend.

July 23, 2026Dena B.Verified patient

Loved her calm nature and voice…. She was very helpful and listened to everything I had to say and helped me understand things I didn’t know about my health. She is awesome!

July 22, 2026Julia P.Verified patient

I had a wonderful experience with Dr. Candace. She took the time to listen to all of my concerns, answered my questions with patience, and made me feel heard and cared for throughout my visit. Her professionalism, compassion, and attention to detail truly stood out. I highly recommend Dr. Candace to anyone looking for a knowledgeable and caring physician. Thank you for providing such exceptional care!

Roshelle G.Verified patient