Pure Primary Care is a virtual primary care practice serving adults in Texas and Florida. We provide convenient, personalized healthcare from the comfort of your home, including treatment for acute illnesses, chronic disease management, women's health, weight management, mental health, medication management, preventive care, and discreet STI testing and treatment. Our mission is to build lasting relationships through compassionate, evidence-based care that is accessible, affordable, and centered around each patient. At Pure Primary Care, we believe the best healthcare begins when every patient feels Known. Heard. Cared For.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

5.00

Wait time

4.98

Bedside manner

5.00

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

64 reviews

Most relevant

My English wasn't good, but she made everything to make me feel comfortable. Very understanding, nice and human being ??

July 24, 2026Assel B.Verified patient

Candice was amazing, took the time to listen to me, and I felt like she really cares about what she does!

July 10, 2026Lindsay H.Verified patient

Great communication. She listens and gives helpful feedback. Will recommend her to family and friends.

July 22, 2026Edna S.Verified patient

Just Amazing! The appointment went so smoothly, she was prompt and on time Also very informative!

August 14, 2026TONY BRIGHT M.Verified patient

She was very pleasant to talk with, she listens & her suggestions & recommendations were very helpful.

Denise S.Verified patient

Great experience, listened to my concerns and prescribed the proper meds. Would book again if needed.

July 9, 2026Initials hidden

Great experience. Very welcoming. I will definitely book again and recommend her to anyone!

August 8, 2026Laschericka A.Verified patient

My NP Candice was amazing. She had clear communication with very informative guidance.

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On time for appointment. Good communication. Very knowledgeable. Would recommend.

August 4, 2026Edna S.Verified patient

The doctor was super helpful and polite and listened to us. I’d use her again!

August 12, 2026Staci W.Verified patient

Candice is nice, intelligent and helpful. Highly recommend

August 4, 2026Assel B.Verified patient

This experience was so convenient. I would recommend it.

August 3, 2026Patisepa M.Verified patient

Very personable and informative! Highly Recommend!

Romei G.Verified patient

If you are looking for quality care, clear communication, someone who actually listens without judgment look no more!!!!!! EXCELLENCE is a word to describe her. I have NEVER felt more heard and treated with such respect. I know many people, such as me, who are scared of having another provider dismiss you. This was not that case!! I am forever grateful! I typically remember the bad experiences and avoid any medical advice/help unless it's an emergency. I now feel comfortable and a bit more confident knowing that there are providers that truly have your back. Please don't hesitate to book an appointment with her. You will NOT regret it! I am beyond impressed!

August 15, 2026Aja J.Verified patient

Efficient and thorough

August 15, 2026Juan G.Verified patient

She listened to every concern I had. Very pleasant and professional and funny too made me feel like I knew her for a long time.

August 15, 2026Venita H.Verified patient

This was my first visit with Candice, and I had a wonderful experience. She was warm, natural, and easy to talk to, which made me feel comfortable right away. She was also very informative and took the time to explain everything clearly. I’m very happy to have found her and would highly recommend her!

August 12, 2026Savannah F.Verified patient

My provider, Candace, was professional and caring. The appointment was thorough but brief since I had lost my voice and was on a break at work. Prescriptions were sent immediately to my preferred pharmacy and she even sent a follow-up text to me with aftercare instructions. I’d highly recommend booking an appointment with Candace if you need a straightforward check-up with a professional and timely provider.

August 11, 2026Brittany D.Verified patient

1000000\10!!!!

August 6, 2026Chloe J.Verified patient

I enjoyed this visit more than many others I’ve had in the past. It was almost like talking to a friend, but one that knows medical information. I’m excited to start this journey with her as my provider.

August 3, 2026Saffire N.Verified patient

Very sweet woman. She listened to my needs and was very clear and straight forward about how she could and could not help with my medication needs. She suggested economical options and was mindful of how my insurance would be involved. Highly recommend.

July 23, 2026Dena B.Verified patient

Loved her calm nature and voice…. She was very helpful and listened to everything I had to say and helped me understand things I didn’t know about my health. She is awesome!

July 22, 2026Julia P.Verified patient

I had a wonderful experience with Dr. Candace. She took the time to listen to all of my concerns, answered my questions with patience, and made me feel heard and cared for throughout my visit. Her professionalism, compassion, and attention to detail truly stood out. I highly recommend Dr. Candace to anyone looking for a knowledgeable and caring physician. Thank you for providing such exceptional care!

Roshelle G.Verified patient

She was amazing. Took everything I was saying serious and didn’t brush me off or self doubt myself! I’ll be booking her again!

July 19, 2026Aaron J.Verified patient

She perfect

July 15, 2026Reginald W.Verified patient

Amazing!

July 15, 2026Eboni P.Verified patient

I am really glad that I found her. She was a great listener and she really helped me out. Attitude was great. Would highly recommend her to my friends and family.

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Candice Thomas is a caring, respectful, and thoughtful provider. She offered great insight during my appointment and I left with a solid plan and all of my questions were answered thoroughly. Very professional

July 12, 2026Megan D.Verified patient

My appointment with Candice was amazing! I would highly recommend her, she was very attentive and took the time to listen to all of my concerns and I’m very confident in the treatment she gave me.

July 12, 2026Jewelya J.Verified patient

Great communication, had a wonderful experience!

July 12, 2026Rebecca R.Verified patient

I honestly can’t say enough good things about my experience. I was a little nervous going into a telehealth appointment because I wasn’t sure what to expect, but she immediately made me feel comfortable. She was kind, easy to talk to, and really listened to everything I had to say without making me feel rushed. She explained my treatment options in a way that was easy to understand, answered all of my questions, and made sure I felt confident about the plan before we ended the visit. My prescription was sent over quickly, and the whole process was smooth from beginning to end. It’s rare to find a healthcare provider who is not only knowledgeable but also genuinely cares about her patients. I left feeling heard, supported, and confident that I was in good hands. I wouldn’t hesitate to recommend her to my family and friends.

July 5, 2026Initials hidden

I loved that she listened however it does suck that I can’t talk to her about the possibility that the antibiotics are working so now I have to figure it out.

July 2, 2026Krystina D.Verified patient

she is very kind and very attentive! the best!

June 18, 2026joshua J.Verified patient

Candice is one of the best pcps I have ever had. The fact that she takes the time to actually sit and listen and not in a hurry to push you out the door is hard to come by now a days. She tells you like it is and doesn’t sugar coat it. You can definitely tell that she truly cares about her patients.

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August 17, 2026Ledetrick L.Verified patient

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August 15, 2026Lija J.Verified patient

August 13, 2026Tiffany C.Verified patient

August 12, 2026Amenhofis R.Verified patient

August 12, 2026Danielle M.Verified patient

August 11, 2026Shantresa B.Verified patient

August 11, 2026Steven S.Verified patient

August 8, 2026Branden R.Verified patient

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August 6, 2026Samirah H.Verified patient

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August 5, 2026Harry C.Verified patient