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Safe Place Counseling
4.95
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.95
Wait time
4.92
Bedside manner
4.96
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Aetna
Anthem Blue Cross Blue Shield
Optum
Blue Cross Blue Shield of Illinois
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Safe Place Counseling
3700 S Wallace St, Ste 1R, Chicago, IL 60609
Insurances accepted
99% of patients have successfully booked with these insurancesUnitedHealthcareAetnaAnthem Blue Cross Blue ShieldOptumBlue Cross Blue Shield of Illinois
1 office location
Providers at Safe Place Counseling (0)
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Safe Place Counseling
Our focus is to help individuals heal, energize, and become aware of their inner strengths. We achieve this by providing a neutral safe space, listening to your concerns, and customizing a treatment plan.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.95
Wait time
4.92
Bedside manner
4.96
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
165 reviews
Most relevant
Sondra was amazing and very thorough when explaining the process. I felt immediately comfortable with her.
Initials hidden
I was nervous about the visit and she made me feel comfortable
February 19, 2026LaQueshia M.Verified patient
Great service and clear communication. I felt very comfortable speaking with her.
October 11, 2024Rafael M.Verified patient
Mario is a wonderful listener. We felt connected in the visit, heard and look forward to our upcoming sessions
April 5, 2026Julia B.Verified patient
Mario is great, I really felt comfortable and able to open up right away. Can’t wait to see what he can do for me!
January 16, 2024Dane M.Verified patient
The process was very thorough and I felt seen and heard throughout the process.
July 24, 2025Phillip L.Verified patient
Great into to Mario, looking forward to the next appointment.
September 4, 2025Lon A.Verified patient
Suffice to say I am excited. I got so much from just my first session.
June 7, 2024Richard R.Verified patient
Mario was great! Helped me a lot. Looking forward to my next session.
February 7, 2024Montise B.Verified patient
This doctor is very genuine with empathy and the help I receive from him really helps. He is the first real therapist I’ve had that cares about his patients. Highly recommend this doctor to anyone looking for genuine help for long term goals! <3 :)
April 8, 2026Nicholas T.Verified patient
My visit i always great, i can always talk to my therapist about anything.
LDVerified patient
I started working with Nila prior to the pandemic with another practice and then transitioned with her when she switched over to Safe Place. She is so professional; she is so helpful and so willing to try different approaches to make sure that I am (and I’m sure other patients) getting the care needed. She’s also so personable; I feel like I’m catching up with a friend whenever we check-in, but she also is able to make it a very informative and supportive experience where I feel very much like she is giving me incredible care. I’ve stuck with her for years for a reason!
NHVerified patient
Nila is an amazing provider and has helped me tremendously in my healing journey. I see her virtually via telemedicine. I’ve been with her for 1.5 years and she is a safe place for me in every way. She listens carefully and attentively and helps ground me in ways where I can find solutions to my problems. She’s been a blessing to me and I couldn’t recommend her enough. She provides a nonjudgmental space and it feels like I’m talking to someone close to me. I’m excited to see how much I grow further with Nila.
AJVerified patient
Nila is always very attentive, thoughtful and resourceful during our sessions. She has been a delight to work with over the years. I could not recommend her more.
MAVerified patient
Omg...I can't say enough about Nila. I was in a very very dark place and she was so welcoming and understanding. She listened thoroughly, gave me work prompts, journal prompts to help me manage through my issues. She's excellent at not letting you sulk in your feelings she helps you work through them. We've had plenty laughs, giggle and also tears. She was God sent. ??
JGVerified patient
I have no complaints about my visit and I believe that Nika is doing such a good job at helping me speak my feelings more, think more positive, a great listening ear, etc.
HSVerified patient
Every session with Nila is refreshing! She is always welcoming, attentive and kind. I look forward to her guidance as I navigate life. I would absolutely recommend her to anyone!
JAVerified patient
Super helpful, attentive, and overall offers a quality experience while maintaining a fun and friendly approach!
SBVerified patient
She is amazing! I started therapy the last five months and Nefatari has been helping me in a tremendous way.
ZMVerified patient
Very personal and helps me process my feelings. Also provides feedback useful to help navigate life
BMVerified patient
Nef is very personable, a great listener and also very prompt with appointments. I always look forward to the next session.
March 1, 2024Raven P.Verified patient
I love my visits. Nef has really helped me these last two years.
DMVerified patient
My visits are always welcoming and warming.
ASVerified patient
She created a warm, safe, and completely non-judgmental space where I felt comfortable sharing open and honest thoughts. Their empathy, active listening, and gentle guidance have helped me process things I struggled with for years. I leave our sessions feeling heard, validated, and equipped with a clearer perspective. I cannot recommend them enough!
DLVerified patient
She created a warm, safe, and completely non-judgmental space where I felt comfortable sharing open and honest thoughts. Their empathy, active listening, and gentle guidance have helped me process things I struggled with for years. I leave our sessions feeling heard, validated, and equipped with a clearer perspective. I cannot recommend them enough!
DLVerified patient
Nefatari has been nothing but professional and welcoming! When working with younger clients, she even supports them by sending appointment reminders and checking in to ensure they don't miss their appointments. My niece has thoroughly enjoyed her sessions!
SSVerified patient
Although I’ve only been seeing Nef for about 6 months it feels so much longer. I can’t say enough good things about Nef . She create’s a safe, non-judgmental space where I feel heard and understood. Her guidance has truly helped me grow, develop healthier coping skills, and see things from a new perspective. I always leave sessions feeling supported and empowered.
DSVerified patient
Nef is a FANTASTIC therapist. When I first started with her I was dealing with a lot of constant anxiety and now I am at the point where I can easily cope with it and not have my daily life affected by it!
PKVerified patient
I really like Nef’s approach to therapy. She provides very grounded and person centered support—without all the fluff—while simultaneously sharing therapeutic strategies. She is dynamic, allowing me to lead the session when I need to talk or guides me on days when I struggle to communicate. I highly recommend Nef, if you are looking for a therapist that is just as down to earth as she is well-studied in her profession.
CSVerified patient
I love Nef! I’ve been in her care for the last 3 years and she’s really gotten me through some tough times. I honestly don’t know where I’d be without her (and Jesus). She’s extremely supportive and professional and always helping me to be a better person overall. I never knew how life’s ups and downs would affect me, but having a therapist who can help me I navigate those unexpected moments has been a game changer.
THVerified patient
Nefatari is so sweet, but she doesn’t tell you what you want to hear. She tells you what you NEED to hear. Gives the proper tools needed in your healing journey!! I’m So glad found her! ????????????
BGVerified patient
Truly appreciated Ms. Jones approach of listening and providing life altering tools I still apply daily. Highly recommended to work with.
AHVerified patient
I love my sessions w Nefetari! She’s real, relatable & tells me what I need to hear not want to hear. She gives great advice and I definitely take away from our sessions. 10/10 recommended!
EJVerified patient
I have been seeing Nefatari for 2 years now & this is the most profound therapy I have had since beginning my journey in 2020.
BWVerified patient
I’ve been seeing Nefatari for a little over two years now, and I genuinely always look forward to our sessions. It feels like talking to someone who truly understands you, but also holds you accountable and encourages you to see things from different perspectives. She has a way of helping you reflect while also guiding you toward better solutions and healthier ways to handle situations. I’m really grateful for the support and growth I’ve experienced while working with her.
RPVerified patient
I highly recommend Nefatari Jones for her professionalism, consistency, and genuine commitment to her clients’ growth. Throughout my time working with her, I have experienced meaningful personal development that I can clearly recognize in my daily life.
Ms. Jones creates a supportive and structured environment that encourages accountability while also making you feel heard and understood. She has a unique ability to balance professionalism with a personable approach, which allows sessions to feel both productive and comfortable.
What stands out most is her ability to keep me focused and grounded, even during challenging moments. She provides practical guidance, thoughtful feedback, and the kind of support that promotes real, lasting change.
Investing in therapy with Ms. Jones has been one of the best decisions I have made for myself. I am grateful for the progress I’ve made and would confidently recommend her to anyone seeking a dedicated and effective therapist.
PLVerified patient
Wonderful. Very helpful.
SSVerified patient
From the beginning Nefatari created a welcoming and non judgmental space for me. Her style is genuine and down to earth which helps clients really open up! I would highly recommend her to anyone I know!
SSVerified patient
Working with Nefatari has truly been one of the best investments I’ve ever made in myself. From the very beginning, she created a space where I felt heard, understood, and supported without judgment.
After many sessions, I can honestly say I see real growth in myself—mentally, emotionally, and even in how I handle everyday life. She has helped me stay focused, grounded, and accountable in ways I didn’t even realize I needed.
What makes her so special is her ability to connect on a genuine level. At times, I forget she’s my therapist because she feels like a sister—someone who truly wants the best for me while still keeping me on track and challenging me when necessary.
If you’re looking for someone who is compassionate, real, and effective, I highly recommend Nefatari Jones. She doesn’t just listen—she helps you grow.
SWVerified patient
I enjoyed my visit, we talked about and she heard me out about things instead of answering for me. Gave me helpful materials to use and great advice.
KSVerified patient
The therapist was very welcoming and hospitable on our first visit. I look forward to our next session together
April 11, 2026Erik D.Verified patient
Very thorough with her patients, understanding if you have to cancel or reschedule! Friendly service and shows interest and support, also very passionate in her work. I highly recommend
March 25, 2026Janiya R.Verified patient
I truly can’t say enough good things about our therapist. She’s helped me and my husband so much through such a stressful time in our lives. We always leave feeling heard, understood, and lighter. Even my husband’s hair is finally growing back from having less stress ?? She genuinely cares and it shows. So thankful for her!
VRVerified patient
My first session with Tiffany was awesome. She made me feel so comfortable and open. I have had many Therapist over time. But, Tiffany tops them all. She created a level of confidence in me that no other Therapist could ever do. Looking forward to a successfully accomplishing a greater me through her redeveloping me.
March 26, 2026Natasha G.Verified patient
I honestly didn’t know what to expect. Finding a Doctor on an app just seemed strange. However, this first step just take it because the weight you feel lifting off makes hope and life easier and seem possible. Doctor Tillman was so understanding and professional. The Safe staff made me feel comfortable from the moment they opened the door even shared a laugh. I appreciate that so much because this can be scary. I’ve learned that scary can be worth it. Book the appointment today.
Robyn T.Verified patient
It was amazing we talked about life and everything in between the best therapist I have ever had
JCVerified patient
Very smooth conversation. Very friendly and a great listener. Understood a lot of what I was going through and touched base on a few things I didn't really think about myself. Personable and with my difficult situation was judgment free! It really is whatever you need and I loved that. Definitely returning and hopeful for results.
June 25, 2026Rachel K.Verified patient
Five stars
Initials hidden
Every time he came out to grab me he was very friendly. He never judges anyone and he’s very understanding person. I highly recommend him as a therapist even as a friend. I know he was the best Therapist I’ve had
DHVerified patient
Phillip is a great counselor he help me achieve my goals and I coud talk to him about everything and he will sit there an listen to me and he really gives out really good advice I am going to miss Philip
LJVerified patient
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