San Leandro Optometry Group

Optometrist157 Parrott St, San Leandro, CA
4.93

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.93
Wait time
4.78
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
EyeMed
UnitedHealthcare
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Available appointments
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All provider availability
Today, Aug 27 – Wed, Sep 9
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
EyeMed
UnitedHealthcare
1 office location
San Leandro Optometry Group
157 Parrott St, San Leandro, CA 94577

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.93
Wait time
4.78
Bedside manner
4.90
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156 reviews
Most relevant
Dr. Saavedra was very thorough explaining every step as well as the result of the various eye exams.
Verified patient
Had a small eye emergency- it was easy to schedule a next day appt and they solved my issue right away!
Verified patient
Dr. Saavedra is great. Listened to me and explained everything. She is the best.
Verified patient
Lovely office and staff. Doc was great and spent time with me
Verified patient
I was impressed by how professional the doctor and the staff are.
Verified patient
Terrific experience. Dr Saveedra is knowledgeable and professional and I would feel comfortable sending my whole family here. I feel like I have finally found a home office for me to get my annual vision checkup and will definitely be back.
I was able to book my appointment online which was fast and convenient. Friendly staff all around. The Wait time was very short and everything went smoothly.
Verified patient
Dr Saavedra was very friendly,professional, And she explain everything in detail, and all the staff welcome you with a big smile.
Verified patient
Went for regular eye exam and was given a prescription for a contact lens which wasn’t made my the manufacturer. I realized this when I tried to buy contacts and they simply didn’t exist. I called to get this corrected. Nancy (the practice manager) was very reasonable, apologized, said there was “human error” and gave me an updated prescription. I try to buy contacts again and learn that the second contact lens prescription also didn’t exist! Apparently they hadn’t even checked, shocking given the first mistake! I called back to ask for help, they were VERY hard to get a response from. When I finally did get a response, they were rude and refused to answer questions. I still don’t have any resolution and don’t have any faith that they will be able to provide quality eyecare. Very concerned about sloppy care, lack of due diligence, and poor customer service. Highly advise you look elsewhere for your eye care needs.
Verified patient
This is my new vision care office. There was nothing that I did not like. My visit was a blessing. I would tell the World. C.R. McElroy
Verified patient
They took care of me quickly and I think the best part of it all, not only the doctor but the whole staff really took their time to explain what they were doing and for what reason, helping me understand the health of my eyes
Verified patient
It was a pleasant visit. I was very satisfied. I was happy with the doctor, she was very nice. Everyone was very professional.
Verified patient
Amazing experience and amazing doctor. Dr. Saavedra was helpful and compassionate. The office staff were very friendly as well!
Great experience with staff and eye test as well.
Verified patient
Great experience, friendly staff, clean office, and Dr Anna was friendly, informative, and a clear communicator. Highly recommended!
Verified patient
The best!
Verified patient
There was hardly any wait time during my first visit. The assistant who helped me with some initial tests was friendly and gave clear instructions. The clinic has some high tech machines I’ve not seen in my previous optometrist. The staff also clearly explained fees that are outside my insurance coverage such as the alternative to the old dilation exam. (Yeay, I can drive home right away!). As for Dr. Wu, she has such a calm and warm demeanour and the examination did not feel rushed. I’m glad to have found Dr. Wu as my new eye doctor. I’m bringing the whole family over to her care.
Verified patient
The doctor and her staff are all very friendly.
Great and friendly team!
Verified patient
First time here with my son staff was great helpful nice and willing to answer any questions
Verified patient
Dr. Nguyen, the front desk and my pre doctor examiner were professional, clear communicators and quite affable.
Verified patient
Everything was great but I wasn't able to get .my glasses .I not sure how to get them?
Verified patient
Positive energy all around. Great communication and outstanding customer service.
Verified patient
I had a great experience. Everyone there is so nice and very clean clinic.
Verified patient
10/10 Would recommend to anyone needing an optometrist.
Verified patient
I really enjoyed my eye appointment. Everyone was friendly and genuinely seemed happy to see and meet me. I was helped right away and received clear instructions on how to use my contacts. The staff took the time to explain the different contact lens options available and recommended lenses for me to try before placing an order. I appreciated having the opportunity to test them first to make sure they were the right fit. Overall, the experience was easy, enjoyable, and stress-free. It was one of the best experiences I have had getting my eyes examined and my prescription filled. I highly recommend them to anyone looking for excellent eye care and outstanding customer service.
Verified patient
Awesome experience, super quick, very thorough and explained things to both my husband and I we were never even told before by any vision provider.
Verified patient
Ms. Monica was excellent, very knowledgeable and clearly explained everything that took place. Her staff Elena and the other young lady were friendly, kind and knowledgeable as well. A clean office and very patient. Thanks to you all, for making me feel appreciated for choosing your office. ????????????
Verified patient
I am new to Dr. Nguyen. I found her to be very knowledgeable, friendly, down to earth, and professional. I am hopeful that my new glasses and contacts work out -- the journey to this point has been very good and I would recommend her.
Verified patient
The doctor has excellent bedside manner. She takes the time to answer all my questions. She also tries to make sure minimum out of pocket for me with additional tests.
Verified patient
The doctor portion off the visit was spot on; I didn’t feel like the glasses shop was as friendly, and it felt like I was rushed to pick out my frames. Overall a positive experience, though.
Verified patient
I cannot speak highly enough about this experience! The doctor’s bedside manner was efficient, attentive, careful, and filled with attention to detail. I had options throughout the appointment and she answered all my random questions. The staff was amazing, too.
Verified patient
Dr. Nguyen was the best vision doctor I’ve seen :) She made me feel super comfortable, made jokes during the appointment to keep things light, and answered all of my questions thoughtfully. She also wore a face mask, which always makes me feel more welcomed as someone who is immunocompromised.
Verified patient
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Verified patient
I like the a staff
Verified patient
Dr. Nguyen was truly a delight. I'm a fairly curious patient and she took time to answer all my questions, explain her processes/thinking behind her assessments, and even ask if I had any more questions at the end. Her explanations were quick but thorough and easy to follow - the way someone explains something when they really know what they're talking about. I also had a wonderfully transparent conversation about pricing with one of the office staff who helped take some initial images for my exam. They can now take pictures of your eyes with a machine instead of needing to dilate them; unfortunately, while insurance will usually cover dilation they will only give a discount on the photo tech. The test is still quite affordable, and they note the option in your paperwork, but not everyone reads that, so I really appreciate them making a point to discuss it well ahead of time. I honestly don't understand how this office even has availability - they're so good. Thanks team!
Verified patient
She was great! Will come back again!
Verified patient
From the moment I walked in till I left the experience was great. All the staff are friendly and welcoming, and Dr Nguyen was very patient with answering my questions. Would highly recommended this place to others!
Verified patient
I told my doc that my optometrist appointments are my favorite appointments (which is through). This was the best optometrist i've ever seen, she was through and explained everything. I have never been educated by an optometrist as much as she educated me on my eyes. Shes the best, and also very sweet :)
Verified patient
Verified patient
Verified patient
Verified patient