Please Note: We will reach out to you by phone to confirm your appointment prior to the visit. We will also collect necessary patient information on this call.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.44

Wait time

3.86

Bedside manner

3.83

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

3029 reviews

Most relevant

Had a good intake appointment, pleased with the office and the care they take with their patients

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Provider informed me they no longer did business with Zocdoc so appointment was not scheduled.

November 14, 2024Kacey F.Verified patient

Dr French is empathetic, realistic, kind and knowledgeable. Highly recommend.

June 8, 2025Rachel L.Verified patient

So personable and friendly. She made me feel comfortable and heard the moment we started talking.

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Dr French is absolutely wonderful to work with, and she’s done a great job helping me

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One of the best experiences I’ve ever had with a doctor. She changed my life through her care.

February 24, 2022Mary D.Verified patient

I absolutely love Dr French! She is caring, professional, and equally brilliant.

SSVerified patient

I went to the appointment and they had no record of it

October 7, 2024Initials hidden

This is a top shelf organization from the ground up. Without a doubt, highly recommendable due to staff, wait time, the entire experience, really. The professional I was seen by was just that: professional.

June 12, 2025Gary W.Verified patient

You folks did verify age requirement never got the appointment after I drove there

February 4, 2025Raymond K.Verified patient

Always listens and respects my feelings regarding my approach towards achieving healing.

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Excellent care. Grateful to receive such innovative and effect treatments.

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Very personable great experience would definitely recommend

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Dr office was unaware of appointment made through so doc

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Dr. Lee is amazing. Listens and finds a solution that works.

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The visit was very informing and not vague like most doctors I have attended to, I appreciate the advice Dr. Clay has to sy.

BRVerified patient

I feel comfortable there with his staff and talking to Dr. Clay he always makes me feel better life goes on

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I always feel comfortable coming to your office everybody is kind and listens to you and wants to help you

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The Serenity office provides their schedule and bookable appointments on Zoc Doc however when I arrived on the scheduled day/time of the appointment scheduled via Zoc Doc , I was informed they don't have an appointment scheduled for me and that they don't use the platform. I called Zoc Doc and was told they have an account and will escalate internal to provide the feedback.

April 8, 2025Initials hidden

Wonderful!

December 2, 2024Sara T.Verified patient

It was a terrible experience. I booked my appointment on here and saw that it went through. I received confirmation via email and text regarding my appointment. I even received a text asking me to submit paperwork insurance online. The clinic was 35 minutes from my house and I had to coordinate with family members to ensure I could get to my appointment on time. I got there right on time and was told by the front office receptionist that my name and appointment was nowhere to be found? She admitted Serenity has been having patients show up for visits that book through here yet they do not get notified. The systems do not sync and apparently it’s been an ongoing issue for a while now. Umm what?! You have patients book through zocdoc and you know they will show up yet you still have it as an option to book?! What an absolute waste of time and an unprofessional company. I will not be returning and friends will discontinue as well. Save your time and money. Go elsewhere.

October 14, 2024Initials hidden

Listened to every concern I had and took it very seriously. Didn't push any unnecessary treatments and was very empathetic. Asked great guiding questions to dig a bit deeper into my concerns.

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Amazing! This was my first experience with mental health care and it went so smoothly

November 17, 2023Initials hidden

Great listening and understanding great sympathy great staff.

June 10, 2024Hugo G.Verified patient

Great PTSD help; I finally feel like I found answers.

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I pleaded for help with anxiety it seems they were only interested in bi polar meds, they haven’t worked in the past. Nice Nurse Practitioner but absolutely no empathy whatsoever when it came to my experiences with medication. The last 5 doctors I’ve seen are more interested in guidelines than the quality of life of their patient in my opinion. This place was no different.

April 8, 2025Initials hidden

Great office and friendly staff. Good location and well kept. Dr. MacMurtrie was friendly and kind overall, but at times felt a little stiff and robotic during my first visit. Hopeful the next one is a little better.

October 15, 2024Initials hidden

Dr. Brooks was great. Empathetic, knowledgeable, and caring.

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Dr Brooks is always understanding, calm and listens!

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Was great. Fun staff, amazing building. Psychiatrist was a smart guy. Still need a letter for school from them tho... Lol

October 5, 2021Colin V.Verified patient

Everyone is so nice and helpful! And I appreciate the guidance and insight as I get on the right track.

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Highly recommend Tanner and the staff at Serenity!

TBVerified patient

The entire staff was friendly, positive, and calming. They were helpful and willing to see me quickly.

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Dr. Froelich is pretty direct, a pretty good communicator, and he gets to the point.

June 27, 2023Starr W.Verified patient

He really listened and heard our concerns. They truly care

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Don’t hesitate! Book an appt. You’ll be well taken care of.

June 30, 2022Chris H.Verified patient

I was diagnosed with ADHD years ago. My previous psychiatrist did a full assessment and evaluation and has been following my progress and medication management all these years. I decided to get a new provider because I needed someone my insurance would cover. I tried Dr. Froehlich and within a few minutes of talking to me he said he doesn’t think I have ADHD. He did no tests, no formal evaluation, nothing. I told him I already had a diagnosis and asked him to request my records from my previous provider. He said he thinks I was misdiagnosed. Didn’t offer to look at my records or talk to my previous psychiatrist about it. I left and I’m not planning on going back.

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This practice is professional, compassionate, and competent. I highly recommend Serenity Mental Heath.

CEVerified patient

Great and kind staff, everyone is super helpful and prompt!

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Today was an awful experience. I booked a self-pay appointment because I don’t have insurance and called in advance to confirm the cost. Over the phone, I asked about payment plans and was told they offered one. When I arrived, they suddenly claimed no payment plans were available. I was told it would cost an exuberant amount upfront and not even half of the upfront cost for each follow-up—an outrageous amount for a simple prescription refill. I specifically asked about payment plans over the phone and was told they offered one. I stepped aside to figure out how to pay but couldn’t. Overwhelmed with frustration and anxiety, I couldn’t help but cry. The receptionist apologized but said I’d be marked as a “no-call, no-show” (which wasn’t true) and charged a huge fee! I called, I showed up, and now I’m penalized for their misinformation and greed. Charging desperate patients for this is cruel and unacceptable—especially at a mental health clinic. Shame on them!

November 29, 2024Audrey J.Verified patient

I will never use company again. Disorganized waste of valuable mental health time. I understand why now people are lost and ending their life’s. This industry doesn’t care only about the profit.

April 22, 2025Monica B.Verified patient

Brenda is great. She has helped me so much. I would suggest anyone who is struggling to go see her.

TEVerified patient

I love everybody at Serenity they always so kind and caring!

BBVerified patient

They were very friendly and respectful to my needs

BDVerified patient

I was looking for a new doctor and this process was very easy. I like this Doctor very friendly and understanding.

May 9, 2023Brittny H.Verified patient

Recommend this psychiatrist 10/10 ! 5 stars ! He truly listens and has truly saved me

January 12, 2023Erica M.Verified patient

It is sad that people over 65 are not accepted by your physicians

October 16, 2023Sharon D.Verified patient

Office was closed

March 9, 2025Michelle J.Verified patient

Beth is really compassionate and understanding. I feel safe and comfortable during my appointments.

ACVerified patient

Beth is great! She listens well and follows your lead on what you want from treatment.

AWVerified patient