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Serenity Telehealth
4.85
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.89
Bedside manner
4.86
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
UnitedHealthcare
Cigna
Aetna
Horizon
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Serenity Telehealth
NY
Today, Nov 2 – Sun, Nov 15
Insurances accepted
99% of patients have successfully booked with these insurancesAnthem Blue Cross Blue ShieldUnitedHealthcareCignaAetnaHorizon
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Serenity Telehealth
***MUST READ****
https://serenitytelehealth.as.me/schedule.php
LATE NIGHT APPOINTMENTS (AFTER 9PM ARE FOR EXISTING CLIENTS)!!
WE NO LONGER ACCEPT NEW PATIENTS WITH PRIMARY NEEDS FOR STIMULANT MEDICATION DUE TO ONGOING NATIONWIDE SHORTAGES AND RELATED PHARMACY LIMITATIONS (CLIENTS WITH EXISTING/ABLE TO OBTAIN PRESCRIPTIONS FROM THEIR EXISTING PHARMACY ARE WELCOME)
THESE SUPPLY ISSUES ARE OUTSIDE OF PROVIDER CONTROL AND MAY IMPACT THE ABILITY TO FILL PRESCRIPTIONS.
PLEASE DO NOT PROCEED WITH SCHEDULING IF YOUR PRIMARY GOAL IS TO OBTAIN STIMULANTS (ADDERALL/VYVANSE/RITALIN) ETC OR BENZODIAZEPINES (XANAX/KLONOPIN) ETC.
***NEED ADDITIONAL AVAILABILITY? VISIT SERENITYNPS.ORG***
Please note: I may not be a good fit if:
• Your primary goal is to obtain controlled substances.
• You have difficulty receiving constructive feedback or are highly sensitive to direct communication.
Serenity Telehealth is comprised of double/triple board-certified nurse practitioners dedicated to guiding individuals of all ages towards optimal well-being. With extensive backgrounds in functional psychiatry and family health, our team has accumulated years of experience in both hospital and clinic settings across the nation.
*We diagnose/treat brain conditions with the use of minimal medication- if necessary.
**Medications classified under Schedule II (Opioids/stimulants) and IV (Xanax/Ativan) are typically not prescribed as first-line treatments
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.89
Bedside manner
4.86
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
518 reviews
Most relevant
Nneka was was so kind and thoughtful. She asked questions gently which enabled a great conversation to ensue.
May 23, 2026Alisa M.Verified patient
Had a great initial appointment this afternoon. Hoping to keep it going once a month for the foreseeable future.
February 10, 2026Dallas S.Verified patient
I felt listened to and cared about and I got to ask all my questions. Thank you! Highly recommend.
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Wonderfully attentive with fantastic follow up. I feel she really cares about her patients
Jodie L.Verified patient
The doctor was very holistic in their project and assements. She gave me some optimism I desperately needed.
July 4, 2025Initials hidden
Nneka was thorough and reassuring when we met for my first consultation. I already recommended her to friends!
April 17, 2025Madeleine G.Verified patient
Booking an appointment was quick and the psychiatrist was engaging and professional. It was a great experience!
March 21, 2025Moikgantsi K.Verified patient
Listens, responds respectfully, and gives advice that fits the situation. Very calm, and caring. Would highly recommend.
July 9, 2024Maryann O.Verified patient
She’s incredibly helpful & actually listens. I feel like she tries to find a solution that’ll help you in the long run.
August 10, 2023Marigold D.Verified patient
Love her. She made me feel so understood and really listened to my concerned. So happy to be working with her :)
November 10, 2023Carol F.Verified patient
very professional and caring. great listener and worked with me to come up with a plan that we think will work
June 23, 2023Philip A.Verified patient
Overall my virtual appointment was pleasant and I’m looking forward to continuing in my treatment.
September 23, 2023Jennifer P.Verified patient
Felt heard and the process to get help was thorough but also kind and understanding. 10/10!
July 3, 2024Iyana L.Verified patient
I had a great appointment with Nneka. She was thorough and really listened.
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Extremely professional, timely, and efficient. Would highly recommend!!!
February 12, 2024Lisa H.Verified patient
Extremely sweet and caring, made the whole process a lot easier for me!
Initials hidden
Extremely friendly, I felt like she really cared about my well-being
June 22, 2023Joseph L.Verified patient
Great listener, with great advice.. looking forward to my next visit
June 22, 2023Angela H.Verified patient
Yvonne is wonderful! Great listener and very compassionate.
March 24, 2024Dale H.Verified patient
Incredible experience! Thankful for the opportunity to be seen.
October 30, 2023Samantha V.Verified patient
I felt heard and respected. Talking to Nneka was needed.
August 10, 2024Jackie G.Verified patient
Really understanding and to the point! Highly recommend
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Warm, caring, listens well and helps you feel supported
Initials hidden
Great listener, look forward to my monthly appointments
January 14, 2024Angela H.Verified patient
She is professional, respectful, perfect bedside manner.
November 6, 2023Eyal F.Verified patient
Friendly, knowledgeable with great bedside manner.
Initials hidden
Nneka is the best! She is extremely patient, kind and thoughtful. She makes me feel heard. She makes me believe that my feelings matter. She prescribes based not only on what I told but also through scientific evaluation.
October 19, 2026Siqi Z.Verified patient
Nneka is exceptional at her job and everything I was missing from all past psychiatrists. She really took her time to understand me, my needs, medical history, background and everything before talking about prescriptions and treatments with great insight, also a great listener and extremely nice
September 11, 2026Aarnav O.Verified patient
She was great. Thorough and kind.
September 3, 2026Sandra M.Verified patient
Despite how difficult it is for me to talk about my situation, Dr. Nneka put my mind at ease. I don’t expect all of my problems to be resolved at my first appointment, but seeing her was definitely a step in the right direction.
June 23, 2026Vanessa W.Verified patient
Amazing provider great listener
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My doctor was concerned about my overall health and concerned with my history. She was a good listener and had great suggestions that were non-medication related. I hate that I waited so long to find a new provider (I’m not a fan of changes and starting over). She was amazing and honestly, I felt understood.
June 12, 2026Jacqueline P.Verified patient
Met with this doctor on April 8 and was told my prescription was sent to the pharmacy. It’s April 17 and the pharmacy says they still have not received it. Don’t use this service if you need your medication in any timely manner.
Initials hidden
Gabrielle was absolutely amazing. She was so easy to talk to and I look forward to having more appointments with her. ?
April 29, 2026Jill R.Verified patient
I had a great experience. It wasn’t a long wait. A lot of questions were asked which I enjoyed because I felt heard.
June 11, 2025Christine E.Verified patient
This provider is excellent! She has a no nonsense approach and is a straight shooter. I appreciate that!
August 20, 2025Laurie S.Verified patient
Yes but I am looking for a doctor to give a time frame on how long before adequate communication can be built.
March 8, 2025Joseph W.Verified patient
Excellent visit! Thorough and very caring - this is the way health care should be!
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This is a great service but the payment system is strange and confusing.
October 21, 2025Laurie S.Verified patient
Very attentive and compassionate. Helped me with my issues. Thank you.
July 11, 2025Nhjela P.Verified patient
So sweet and very knowledgable -- love her holistic approach!
November 16, 2025Eliana S.Verified patient
Gabrielle was wonderful. She really put me at ease and is a great listener.
December 20, 2024Inna C.Verified patient
I'm very happy with everything and I need the help THANKS.
September 24, 2024Burma F.Verified patient
She's amazing and very helpful and caring THANKS.
January 9, 2025Burma F.Verified patient
Very professional, courteous, thoughtful
September 27, 2026Thomas W.Verified patient
I appreciate Gabrielle. She asked questions I wasn’t expecting, diving deep to view the whole picture not just the surface. The insurance aspect does not appear to be working out as it should which is frustrating .
Initials hidden
Gabrielle is amazing as always love talking to her. I highly recommend anyone who’s looking to talk to someone who feels like a close personal friend and someone that you feel like you’ve known forever. She’s the person to go to.
June 17, 2026Jill R.Verified patient
She really listened to me and stayed fully engaged throughout the appointment. She did a thorough work-up and genuinely wanted to get to the root of what’s been bothering me.
May 9, 2026Amanda M.Verified patient
What stands out most about this provider is that she actually remembers the conversations we’ve had in the past. She follows up on things we’ve discussed before; after the first visit where you’re getting to know her, every subsequent visit feels like you’ve known her for a long time.
She is deeply invested in making sure you actually get better and isn’t just interested in prescribing medication and disappearing. I often look forward to our meetings because I can be honest about what is or isn't working, and I have the chance to talk about anything else on my mind. She will often start by saying, "About last time, when you shared..., what’s going on with that now?" She is very personable, very kind, and holds a very high standard for continuity of care. I’m really happy I found her.
March 30, 2026Vanessa N.Verified patient
The appointment was very easy to schedule and the reception staff were extremely responsive and helpful during the intake process. I found NP Nicholas to be easy to talk to, she asked probing questions, and shared a lot of good information.
March 16, 2026Tyler C.Verified patient
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