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Serenity Telehealth

4 specialties
4.85

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.92
Bedside manner
4.89
Insurances accepted
99% of patients have successfully booked with these insurances
Blue Cross Blue Shield of Massachusetts
Aetna
Anthem Blue Cross Blue Shield
Horizon Blue Cross Blue Shield of New Jersey
Independence Blue Cross
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Scheduling details

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Available appointments
Serenity Telehealth
NY
All provider availabilityAll provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
99% of patients have successfully booked with these insurances
Blue Cross Blue Shield of Massachusetts
Aetna
Anthem Blue Cross Blue Shield
Horizon Blue Cross Blue Shield of New Jersey
Independence Blue Cross

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Serenity Telehealth

https://serenitytelehealth.as.me/schedule.php PLEASE READ!!!! **DO NOT PROCEED W/APPT IF PRIMARY GOAL IS TO OBTAIN STIMULANTS/BENZODIAZAPINES. THESE MEDICATIONS ARE NOT PRESCRIBED FIRST LINE & ONLY PRESCRIBED WHEN CLINICALLY APPROPRIATE. ***NEED ADDITIONAL AVAILABILITY? VISIT SERENITYNPS.ORG*** Please note: I may not be a good fit if: • Your primary goal is to obtain controlled substances. • You have difficulty receiving constructive feedback or are highly sensitive to direct communication. Serenity Telehealth is comprised of double board-certified nurse practitioners dedicated to guiding individuals of all ages towards optimal well-being. With extensive backgrounds in psychiatry and family health, our team has accumulated years of experience in both hospital and clinic settings across the nation. *We diagnose/treat brain conditions with the use of minimal medication if necessary. **Medications classified under Schedule II (Opioids/stimulants) and IV (Xanax/Ativan) are typically not prescribed as first-line treatments

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.92
Bedside manner
4.89
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
344 reviews
Most relevant
Had a great initial appointment this afternoon. Hoping to keep it going once a month for the foreseeable future.
Verified patient
The doctor was very holistic in their project and assements. She gave me some optimism I desperately needed.
Nneka was thorough and reassuring when we met for my first consultation. I already recommended her to friends!
Verified patient
Booking an appointment was quick and the psychiatrist was engaging and professional. It was a great experience!
Verified patient
Listens, responds respectfully, and gives advice that fits the situation. Very calm, and caring. Would highly recommend.
Verified patient
She’s incredibly helpful & actually listens. I feel like she tries to find a solution that’ll help you in the long run.
Verified patient
Love her. She made me feel so understood and really listened to my concerned. So happy to be working with her :)
Verified patient
very professional and caring. great listener and worked with me to come up with a plan that we think will work
Verified patient
Felt heard and the process to get help was thorough but also kind and understanding. 10/10!
Verified patient
Overall my virtual appointment was pleasant and I’m looking forward to continuing in my treatment.
Verified patient
I had a great appointment with Nneka. She was thorough and really listened.
Extremely professional, timely, and efficient. Would highly recommend!!!
Verified patient
Extremely sweet and caring, made the whole process a lot easier for me!
Extremely friendly, I felt like she really cared about my well-being
Verified patient
I felt heard and respected. Talking to Nneka was needed.
Verified patient
Yvonne is wonderful! Great listener and very compassionate.
Verified patient
Great listener, with great advice.. looking forward to my next visit
Verified patient
Incredible experience! Thankful for the opportunity to be seen.
Verified patient
Friendly, knowledgeable with great bedside manner.
Really understanding and to the point! Highly recommend
Warm, caring, listens well and helps you feel supported
Great listener, look forward to my monthly appointments
Verified patient
She is professional, respectful, perfect bedside manner.
Verified patient
Met with this doctor on April 8 and was told my prescription was sent to the pharmacy. It’s April 17 and the pharmacy says they still have not received it. Don’t use this service if you need your medication in any timely manner.
I could not recommend Nneka Mbadiwe more! I've gone to a few different psychiatrists over the years, but Nneka was one of the first that really listened, asked follow up questions, and spoke through all options (pros, cons, etc.). Working with her for the past 3-months has been a joy and I'm happy to finally have found someone who cares!
Verified patient
I have seen multiple mental health providers over the years who weren’t great— some were rude and dismissive of my complaints, some rushed to conclusions and were hasty to over-medicate, some just didn’t know what they were doing. My experience with NP Mbadiwe was amazing. She took a long time to ask about my symptoms, medical history, family life, etc to gain a clear understanding of my situation. She appears to have a thorough understanding of medications and treatments. Above all, she was empathic and caring. I look forward to working with her more.
She was great and very smart with my diagnosis!
Verified patient
It was very professional, and made me feel comfortable. I feel like i got the most out of it, i cant believe i waited so long.
Verified patient
Nneka is very knowledgeable and efficient. As someone who is hesitant to consider medication, she's been wonderful to work with.
Verified patient
She was clear and informative
I was put at ease right away. She did a thorough review of my needs and history and checked in throughout our appointment to see if i had any questions.
Verified patient
I have had a great experience so far with Nneka. I felt seen and heard, and my concerns were addressed with positive feedback.
Verified patient
I am an international student, so I'm not fluent in English and I was also struggling with my medications. But she explained everything very clearly for me, which I appreciated. I had been taking the same medications for a long time, but she told me a new way to take them, and my symptoms improved significantly. I plan to continue seeing her in the future!
Nneka Mbadiwe was very reassuring and supportive during our call. She was clear, compassionate, and concise. I felt safe to speak honestly and feel hopeful that I am on the path to healing.
Ms. Nneka is wonderful. She is down to earth, and ACTUALLY cares about her patients! I had a doctor for several years who was just THROWING medication at me - zombifying me. I was on multiple pills. Because of this wonderful woman - I am now going down to as little as possible as far as meds. She is HONEST, empathetic, patient, and an absolute sweetheart!!! I recommend her 100 times over and if you are weary of doctors/have anxieties - Ms. Nneka will go BEYOND to accomodate you and fight for you as a patient!
Verified patient
Wonderful and friendly!
Verified patient
Nneka made me feel comfortable and seen. She has remarkable energy and a very affirming way of listening. She also had good, appropriate humor. I look forward to seeing her again.
Verified patient
Such a wonderful, thorough woman with so much knowledge. So appreciative of her ability to listen and take what I say into consideration immediately and provide solutions and suggestions super specific to my needs. Medication and medication side effects were gone through in depth, and she was able to answer any questions I had about possible interactions with my current medication. Both times meeting with her she has been on time and also early which I appreciated as I have poor experiences with psychiatric doctors missing/forgetting scheduled appointments. Follow up appointments were offered and easy to schedule around my work/personal schedule. Will 1000% continue meeting with her.
Verified patient
Yes I would and highly recommend it
Verified patient
Everything was really excellent and straight forward. I am really grateful she was able to get me in, and help me with my medication! Will be scheduling again:)
Verified patient
I am so grateful for my appointment with Nneka- she was very thorough in her questions, and was very patient in her listening. I feel like she truly had good intentions to help me find the right kind of solutions to aid my ongoing health-journey. I really appreciate her approach to care, and how she is empathetic yet scientific.
Nneka was exactly what I was looking for in a psychiatrist: thorough, inquisitive, and clinical. We did have connection issues during our appointment but Nneka powered through and provided the info I was looking for and listened through my experience with care.
Doctor Nneka is very very kind and friendly. She carefully listened to all my pains and stories with full patience and kindness. We talked over time so I was nervous but she didn’t charge me and carefully kept listening and helping me. Her medication management is very helpful. I highly recommend Doctor Nneka. She’s the best.
Verified patient
Very thorough and professional.
Verified patient
Great doctor who listens to all of your concerns, is very smart and professional and makes you feel very seen. Gives you hope!
Verified patient
Yvonne was caring and a great listener. Unlike my last Dr., she was able to patiently ask me questions, answer my confusion, and be kind all the way.
SUPERB PHYSICIAN!
Verified patient
She was very easy to talk to!
Verified patient
Had an amazing meeting with Nneka. This was my first time trying this sort of thing and she made me feel extremely comfortable the whole way through.
Verified patient
The doctor was very friendly and showed interest and care of my needs. I was very happy with the results after my appointment.
Verified patient