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Serenity Wellness Mental Health Center

5 specialtiesBaltimore, MD • 5 locations
4.84

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.96
Bedside manner
4.91
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Medicare
Aetna
Medicaid
Maryland Medical Assistance (Medicaid)
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Available appointments
Serenity Wellness Mental Health Center
405 Frederick Rd, Ste 11, Baltimore, MD 21228
All provider availabilityAll provider availability
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Medicare
Aetna
Medicaid
Maryland Medical Assistance (Medicaid)
5 office locations
Serenity Wellness Mental Health Center (1 of 5)
405 Frederick Rd, Ste 11, Baltimore, MD 21228
Serenity Wellness Mental Health Center (2 of 5)
301 Largo Rd, Largo, MD 20774
Serenity Wellness Mental Health Center (3 of 5)
8110 Georgia Ave, Silver Spring, MD 20910
Serenity Wellness Mental Health Center (4 of 5)
5721 Park Dr, Bowie, MD 20715
Serenity Wellness Mental Health Center (5 of 5)
405 Frederick Rd, Ste 11, Catonsville, MD 21228
1 of 5

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.96
Bedside manner
4.91
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153 reviews
Most relevant
I was able to get a much needed appointment within a few business days. They accepted my insurance, so I was very pleased.
Verified patient
I guess only issue is small communication issues w/ technology. But in person and over the phone was Great and kind.
Verified patient
She was very easy to talk to she listened. I’ve always been so afraid of judgement but I felt NO judgement.
Verified patient
Great listener , great listener , was kind and friendly and I recommend her to anyone
Verified patient
She was attentive to me and my needs, and I can always appreciate that.
I love her, I felt heard and I can’t wait to talk to her again!
Verified patient
She’s hip and from what I’ve seen thus far is that she’s sweet. I like her.
Verified patient
Easy going & friendly. Im so excited to continue my journey.
Verified patient
Awesome. Merry Christmas. Friendly skies to Nigeria ????.
Verified patient
Dr Nanh was a breath of fresh air! Super nice, listened well, and great communication! I 100% recommend her, and I will definitely use her in the future!
Verified patient
If you're looking for a therapist for your chid, this isn't it. We've waited for as long as an hour and 15 minutes to start. Appointments have been rescheduled without consent. She's a poor listener and always has something she would much rather be doing going on in almost every session (texting, paying attention to her surroundings and not the patient/myself in front of her; driving her car; etc.). She doesn't give sound advice even when she does listen. My daughter has been seeing her since July 2024 and she's only been completely invested in maybe all of two sessions. The main advice she gives is "just monitor her behavior," and whenever we have a follow-up session, she's either texting and looking around the room she's in or she says "monitor her". I really had hope when selecting her, especially because she's a Black woman in a really important field... but she does nothing for my daughter and nothing for me. She's really taking clients just for the check. She doesn't care at all.
Verified patient
She’s a great listener and gives good feedback
Verified patient
I felt like she wasn't listening to me she didn't have any real responses. I felt like I was spilling my guts, and she was like,' Oh, OK, that's crazy ' no real eye contact, she didn't ask me any questions she was distracted on the computer or something. But she wasn't paying attention to me too much... it just felt like I wasted an hr with a stranger
Verified patient
I had a great experience with Chiamaka and Serenity Wellness Mental Health. She openly listened to my conncerns and took her time in doing my work-up. She was also very transparent throughout the process, which was much appreciated. Everything was done in a professional and organized manner as well.
The doctor like actually listened to me and evaluated me i was tickled with her performance and im most certainly will be back
Verified patient
It helped me a lot.
Verified patient
NA
Verified patient
Very patient
Verified patient
Chiamaka is a great psychiatrist! She listened really well and I felt engaged the entire time. Would definitely recommend to anyone who wants holistic and intentional care.
Verified patient
So nice. Would recommend
Verified patient
Very thorough
Verified patient
I had never done a tele-health appointment before but the provider made it pretty easy for me and answered all of my questions. Dr. Chiamaka was very nice and she helped me to get my refills done correctly!
Verified patient
Highly recommended! :) great listener, so helpful and easy to book appointments with. I never leave reviews but I’ll always leave one for her!
Verified patient
Amazing! Great listener and so helpful :)
Verified patient
Very easy to speak too, I highly recommend! Even with my complicated case we figured things out! I think I found my permanent go-to nurse practitioner!
Verified patient
This provider basically accused me of lying about what medications I had previously taken. Now I understand that some of my medications were substances that had a chance to be severely misused, but to essentially accuse a patient of lying simply because you didn’t look at your records right is so demoralizing and disheartening. After the appointment, I found that the medication she begrudgingly prescribed me (even though I was literally prescribed the same one by another psychiatrist before and only stopped taking bc I had no access to health insurance) was on back order at all pharmacies in my state. I tried to make another appointment with her to discuss other options. Instead she canceled the appointment immediately with no reason as to why. Now don’t get me wrong, she’s kind of nice I guess, but I will never be seeing her again. She doesn’t listen, nor does she care. But that’s proving to be the prevailing attitude amongst psychiatrists these days anyway.
Verified patient
Amazing at what she does! Made me feel heard and was very careful with what she made my dosage as starting me low. Would recommend her to anyone! Very excited to continue working with her.
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