Sexton Vision Group -Tacoma

Optometrist4051 Tacoma Mall Blvd, Tacoma, WA
4.87

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.61
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Davis Vision
EyeMed
UnitedHealthcare
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Available appointments
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All provider availability
Today, Aug 21 – Thu, Sep 3
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Davis Vision
EyeMed
UnitedHealthcare
1 office location
Sexton Vision Group -Tacoma
4051 Tacoma Mall Blvd, Tacoma, WA 98409

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.61
Bedside manner
4.90
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86 reviews
Most relevant
The appointment went smoothly, friendly atmosphere and, detailed exam.
Verified patient
Very helpful and professional staff. I left feeling happy.
Verified patient
This was my first visit at this location and the entire experience was great! The staff was exceptional and from walking in to purchasing my new glasses was fast and easy. Would definitely recommend!
Verified patient
The visit with the doctor was great — thorough & very helpful. I would definitely recommend this optometrist. The office staff did not seem to care about my needs or helping me. They seemed more interested in money charged & owed. I was asked if I wanted a contact fitting during my appointment. I didn't fully understand what this entailed, so I said yes. What I found out later is that my insurance did not cover this service because it only does every 2 years. This was info I could have used when making the decision, & I’m certain it was info the intake staff knew when they asked me. I would hope for & expect staff to be looking out for me, the patient. Instead, I felt they were more interested in their bottom line & charging me for the max number of services. I would want the staff to inform me fully before I make a decision that ended up being out of pocket. Like a good mechanic, I want to be able to trust they are looking out for me. Sadly, on this visit, I didn’t feel that way.
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It was a great pleasure to be at your appointment! The doctor helped me a lot with my problem! I am very satisfied and sincerely recommend you and your clinic! You have friendly staff and everything was done on time and quickly.
Verified patient
Pleasant, no bull appt. Great place.
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Excellent care, I will definitely make regular visits!
Verified patient
Efficient, professional experience
Verified patient
Excellent customer service
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